Lexmark S500 SERIES, 3EN, 30E Copier or scanner does not respond, Scanner unit does not close, 105

Page 105

Copier or scanner does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

SET YOUR PRINTER AS THE DEFAULT PRINTER

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Scanner unit does not close

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3Lower the scanner unit.

Poor copy or scanned image quality

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CLEAN THE SCANNER GLASS

ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE

REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY

USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE

MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT

CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT

CORNER

SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE LOADED PAPER

MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING

Troubleshooting

105

Image 105
Contents November Intuition S500 Series Users GuideContents Copying PrintingScanning NetworkingTroubleshooting Maintaining the printerIndex Safety informatio n Thank you for choosing this printer About your p rinterMinimizing your printers environmental impact Conserving energyConserving ink Finding information about the printerRecycling PublicationsHttp//support.lexmark.com Use Understanding the parts of the printerAbout your printer Using genuine Lexmark ink cartridges Ordering and replacing s uppliesOrdering ink cartridges Replacing ink cartridges Paper Paper size Ordering paper and other suppliesRecycling Lexmark products Using the printer control panel Using the printer contro l panel buttons and me nusSided/Eco-Mode Changing temporary settings into new default settingsChanging the Power Saver timeout To change the temporary settings into new default settingsTo disable the settings timeout feature Resetting to factory settings Using the printer control panel menusSaving paper and energy with Eco-Mode Using the Windows printer software Using the printer softwar eSoftware installed during printer installation Minimum system requirementsPrinter software Using the Macintosh printer software Web Links Mac OS X versionMac OS X version 10.5 or earlier Checking for software updates Finding and installing optional softwareUpdating the printer software For Windows usersEnabling automatic software updates Windows only Reinstalling the printer softwareUninstalling the printer software For Windows usersInstalling the printer software Using the InternetFor Macintosh users Loading paper Loading pap er and origina l documentsMake sure that Paper and specialty media guidelinesEnvelopes Saving paper default settings Loading original documents on the scanner glass Tips for printing Printin gPrinting basic documents Printing a documentPrinting pages in reverse order Collating printed copiesPrinting multiple pages on one sheet If the printer is using a USB connection Printing specialty documents Printing envelopesPrinting labels Tips on loading label sheets Printing on custom-size paperWorking with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelFor Macintosh users Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Setting the Bluetooth security levelPrinting from a Bluetooth-enabled device Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingSetting the duplex printing dry time Macintosh only Printing on both sides of the paper duplexing manually Managing print jobs Setting your printer as the default printerChanging the printing mode for a single print job Changing the printing modeFor Windows users For Macintosh usersResuming print jobs Pausing print jobsCanceling print jobs Copying Tips for copyingMaking copies Copying photos Copying a two-sided documentEnlarging or reducing images Adjusting copy quality Collating copies using the printer control panelMaking a copy lighter or darker Copying multiple pages on one sheet Repeating an image on oneMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs Scan nin g Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Double-clickScan Center or All-In-One Center Scanning documents into an editing application Scanning directly to e-mail using the printer software Why am I being asked for a PIN? Scanning FAQHow can I improve the quality of a scan? How do I scan in black and white?Canceling scan jobs What is an application list, and how do I update it?Updating the application list Wireless network compatibility Installing the printer on a wireless networkNetwo rking Supported network security optionsPrinting a network setup Installing the printer on other computers Installing the printer on a wireless networkSpecial wireless installation instructions Interpreting the colors of the Wi-Fi indicator lightAdding the printer to your wireless network Before you beginAssigning a static IP address Changing wireless settings after installationAdvanced wireless setup Creating an ad hoc wireless networkWindows Vista or later Page Windows Mac OS X version 10.5 or laterMac OS X version 10.4 or earlier Switching between USB and wireless connections Windows only Adding a printer to an existing ad hoc wireless networkUsing the printer locally USB Using the printer wirelesslySwitching to a wireless connection Switching to a local USB connectionSharing a printer in a Windows environment Double-clickPrinter Setup Utility or Print CenterNetworking FAQ What is Wi-Fi Protected Setup?Sharing a printer in a Macintosh environment What is an SSID? Where do I find my WEP key or WPA passphrase?Where do I find my SSID? What is a network?Wireless network examples How are home networks configured?Why do I need an installation cable? Scenario 2 Wireless network with Internet accessScenario 3 Wireless network with no Internet access How are infrastructure and ad hoc networks different? How do I attach the installation cable?Requirements for all devices Finding the signal strengthRemove Obstacles Between the Access Point and the Printer How can I improve wireless signal strength?Arrange the Network to Reduce Signal Absorption Remove Sources of InterferenceFor Macintosh users with an AirPort base station For Macintosh users with an access point What is a MAC address?How do I find the MAC address? What is an IP address?How to locate a printer IP address What is TCP/IP?How do I locate IP addresses? How are IP addresses assigned?What is a key index? Using the printer software Using the printer control panelMaintainin g the printer Maintaining ink cartridgesAligning the printhead Cleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass If Troubleshooting does not solve your problem Using the Service Center to solve printer problemsSetup troubleshooting Trou blesh ootingPrinthead errors Change the Language Using the Printer MenusIncorrect language appears on the display Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Print job does not print or is missing pagesMake Sure the Printer is not in Power Saver Mode Remove and Reinstall the Printer SoftwarePrinter is printing blank pages Printer is busy or does not respondMake Sure the USB Port is Enabled in Windows Jams and misfeeds troubleshootingCannot delete documents from the print queue Cannot print through USBPaper jam in the paper support Paper jam in the printerPaper jam in the duplex unit 100101 Paper or specialty media misfeeds Print troubleshootingPoor quality at the edges 102Streaks or lines on printed image 103Check the INK Levels Computer slows down when printing Copy and scan troubleshootingPrint speed is slow 104Scanner unit does not close Copier or scanner does not respondPoor copy or scanned image quality Partial copies or scans of documents or photosScan was not successful Scanning takes too long or freezes the computer106 Memory card troubleshooting checklist Memory card troubleshootingNothing happens when a memory card is inserted Cannot scan to a computer over a networkCannot print documents from a memory card or flash drive 108Check the Network Connection Wireless troubleshooting Wireless troubleshooting checklist109 Resetting the wireless settings to factory defaults Cannot print over wireless network110 111 Make Sure Your Computer is Connected to Your Access Point 112For Macintosh users with an AirPort base station Continue button is unavailable For Macintosh users with an access point113 Make Sure That the Printer is Plugged in and Turned onTRY Running the Installer Again Reconnect the Power Supply114 Make Sure That the USB Cable is WorkingWi-Fi indicator light is not lit Cannot print and there is a firewall on the computer115 Select the Wireless Port Select the Wireless PrinterIf you are using WEP security If you are using WPA security117 Move Your Access Point to Minimize Interference Make Sure the Access Point is on118 Check the MAC Address119 Ping the Access Point to Make Sure the Network is WorkingMake Sure Your Computer can Communicate with the Printer 120121 Configure the Printer for Wireless Access Again122 Wireless print server not installedHow to locate a printer IP address Make Sure the Wireless Port is Selected123 124 Resolving intermittent wireless communications issuesConfigure the Wireless Router with a Unique Ssid Change the Channel the Wireless Router Uses125 Eliminate Sources of InterferenceCheck for Wireless Adapter Updates Check for Known Issues with the Wireless Router126 Change ALL Network Devices to the Same TypeProduct information Edition notice127 Trademarks Licensing notices128 Hinweis zum GS-Zeichen Temperature informationNoise emission levels 129Power consumption Battery noticeProduct power consumption 130Off mode Power SaverEuropean Community EC directives conformity 131Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementRegulatory notices for telecommunication terminal equipment 132133 South Africa telecommunications noticeUsing this product in Switzerland Utilisation de ce produit en Suisse134 Verwendung dieses Produkts in der Schweiz Regulatory notices for wireless productsUso del prodotto in Svizzera Exposure to radio frequency radiationIndustry Canada Canada 136Industry Canada Canada 137 Taiwan NCC RF notice statement138 Svenska 139140 141 142 143 Index144 Dpof 145Ssid 146VPN 147148
Related manuals
Manual 144 pages 50.76 Kb Manual 196 pages 8.43 Kb

3EN, S500 SERIES, 31N, 30P, 30E specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.