Lexmark 3EN, S500 SERIES, 30E, 31N, 30P manual 111

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CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your access point is using WEP security, then the WEP key should be:

Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are case-sensitive.

If your access point is using WPA or WPA2 security, then the WPA passphrase should be:

Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WPA passphrase are case-sensitive.

Note: If you do not know this information, then see the documentation that came with the wireless network, or contact the person who set up your wireless network.

CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON

Wireless broadband boxes in Europe, the Middle East, and Africa such as LiveBox, AliceBox, N9UF Box, FreeBox, or Club Internet may require you to press an association/registration button when adding the printer to your wireless network.

If you are using one of these boxes and need more information, then see the documentation that came with your box, or contact your Internet Service Provider (ISP).

MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT

The range of your wireless network depends on many factors, including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.

CHECK THE WIRELESS SIGNAL QUALITY

Print a network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem.

CHECK YOUR ADVANCED SECURITY SETTINGS

If you are using MAC (Media Access Control) address filtering to limit access to your wireless network, then you must add the printer MAC address to the list of addresses allowed to connect to the access point.

If you set the access point to issue a limited number of IP addresses, then you must change this so that the printer can be added.

Note: If you do not know how to make these changes, then see the documentation that came with the access point, or contact the person who set up your wireless network.

Troubleshooting

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Contents November Intuition S500 Series Users GuideContents Networking PrintingCopying ScanningTroubleshooting Maintaining the printerIndex Safety informatio n Conserving energy About your p rinterThank you for choosing this printer Minimizing your printers environmental impactPublications Finding information about the printerConserving ink RecyclingHttp//support.lexmark.com Use Understanding the parts of the printerAbout your printer Using genuine Lexmark ink cartridges Ordering and replacing s uppliesOrdering ink cartridges Replacing ink cartridges Paper Paper size Ordering paper and other suppliesRecycling Lexmark products Using the printer control panel Using the printer contro l panel buttons and me nusSided/Eco-Mode Changing temporary settings into new default settingsChanging the Power Saver timeout To change the temporary settings into new default settingsTo disable the settings timeout feature Resetting to factory settings Using the printer control panel menusSaving paper and energy with Eco-Mode Minimum system requirements Using the printer softwar eUsing the Windows printer software Software installed during printer installationPrinter software Using the Macintosh printer software Web Links Mac OS X versionMac OS X version 10.5 or earlier For Windows users Finding and installing optional softwareChecking for software updates Updating the printer softwareFor Windows users Reinstalling the printer softwareEnabling automatic software updates Windows only Uninstalling the printer softwareInstalling the printer software Using the InternetFor Macintosh users Loading paper Loading pap er and origina l documentsMake sure that Paper and specialty media guidelinesEnvelopes Saving paper default settings Loading original documents on the scanner glass Printing a document Printin gTips for printing Printing basic documentsPrinting pages in reverse order Collating printed copiesPrinting multiple pages on one sheet If the printer is using a USB connection Printing specialty documents Printing envelopesPrinting labels Tips on loading label sheets Printing on custom-size paperWorking with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelFor Macintosh users Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Setting the Bluetooth security levelPrinting from a Bluetooth-enabled device Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingSetting the duplex printing dry time Macintosh only Printing on both sides of the paper duplexing manually Managing print jobs Setting your printer as the default printerFor Macintosh users Changing the printing modeChanging the printing mode for a single print job For Windows usersResuming print jobs Pausing print jobsCanceling print jobs Copying Tips for copyingMaking copies Copying photos Copying a two-sided documentEnlarging or reducing images Adjusting copy quality Collating copies using the printer control panelMaking a copy lighter or darker Copying multiple pages on one sheet Repeating an image on oneMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs Scan nin g Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Double-clickScan Center or All-In-One Center Scanning documents into an editing application Scanning directly to e-mail using the printer software How do I scan in black and white? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan?Canceling scan jobs What is an application list, and how do I update it?Updating the application list Supported network security options Installing the printer on a wireless networkWireless network compatibility Netwo rkingPrinting a network setup Installing the printer on other computers Installing the printer on a wireless networkBefore you begin Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Changing wireless settings after installationAdvanced wireless setup Creating an ad hoc wireless networkWindows Vista or later Page Windows Mac OS X version 10.5 or laterMac OS X version 10.4 or earlier Switching between USB and wireless connections Windows only Adding a printer to an existing ad hoc wireless networkSwitching to a local USB connection Using the printer wirelesslyUsing the printer locally USB Switching to a wireless connectionSharing a printer in a Windows environment Double-clickPrinter Setup Utility or Print CenterNetworking FAQ What is Wi-Fi Protected Setup?Sharing a printer in a Macintosh environment What is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID?Wireless network examples How are home networks configured?Why do I need an installation cable? Scenario 2 Wireless network with Internet accessScenario 3 Wireless network with no Internet access How are infrastructure and ad hoc networks different? How do I attach the installation cable?Requirements for all devices Finding the signal strengthRemove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal AbsorptionFor Macintosh users with an AirPort base station For Macintosh users with an access point What is a MAC address?How do I find the MAC address? What is an IP address?How are IP addresses assigned? What is TCP/IP?How to locate a printer IP address How do I locate IP addresses?What is a key index? Maintaining ink cartridges Using the printer control panelUsing the printer software Maintainin g the printerAligning the printhead Cleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Trou blesh ooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshootingPrinthead errors Change the Language Using the Printer MenusIncorrect language appears on the display Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Print job does not print or is missing pagesPrinter is busy or does not respond Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is printing blank pagesCannot print through USB Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Cannot delete documents from the print queue100 Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unit101 102 Print troubleshootingPaper or specialty media misfeeds Poor quality at the edgesStreaks or lines on printed image 103Check the INK Levels 104 Copy and scan troubleshootingComputer slows down when printing Print speed is slowPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityScan was not successful Scanning takes too long or freezes the computer106 Cannot scan to a computer over a network Memory card troubleshootingMemory card troubleshooting checklist Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive 108Check the Network Connection Wireless troubleshooting Wireless troubleshooting checklist109 Resetting the wireless settings to factory defaults Cannot print over wireless network110 111 Make Sure Your Computer is Connected to Your Access Point 112For Macintosh users with an AirPort base station Make Sure That the Printer is Plugged in and Turned on For Macintosh users with an access pointContinue button is unavailable 113Make Sure That the USB Cable is Working Reconnect the Power SupplyTRY Running the Installer Again 114Wi-Fi indicator light is not lit Cannot print and there is a firewall on the computer115 Select the Wireless Port Select the Wireless PrinterIf you are using WEP security If you are using WPA security117 Check the MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference 118119 Ping the Access Point to Make Sure the Network is WorkingMake Sure Your Computer can Communicate with the Printer 120121 Configure the Printer for Wireless Access Again122 Wireless print server not installedHow to locate a printer IP address Make Sure the Wireless Port is Selected123 124 Resolving intermittent wireless communications issuesEliminate Sources of Interference Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid 125Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 126Product information Edition notice127 Trademarks Licensing notices128 129 Temperature informationHinweis zum GS-Zeichen Noise emission levels130 Battery noticePower consumption Product power consumption131 Power SaverOff mode European Community EC directives conformity132 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Regulatory notices for telecommunication terminal equipment133 South Africa telecommunications noticeUsing this product in Switzerland Utilisation de ce produit en Suisse134 Exposure to radio frequency radiation Regulatory notices for wireless productsVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraIndustry Canada Canada 136Industry Canada Canada 137 Taiwan NCC RF notice statement138 Svenska 139140 141 142 143 Index144 Dpof 145Ssid 146VPN 147148
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3EN, S500 SERIES, 31N, 30P, 30E specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

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