Lexmark 30P, S500 SERIES, 3EN, 30E, 31N Resolving intermittent wireless communications issues, 124

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3Press Enter, or click OK. The printer folder opens.

4Right-click the printer, and then select Properties from the menu.

5Click the Ports tab.

6Click the box next to Enable bidirectional support if it is not already checked.

7Click Apply.

8Click OK, and then try to print again.

Communication with printer lost when connected to Virtual Private Network (VPN)

You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

Resolving intermittent wireless communications issues

You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network.

Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are possible solutions. Try one or more of the following:

DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK

Most Virtual Private Networks (VPNs) allow computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer.

To check if the computer is currently connected to a VPN, open your VPN Client software and check your VPN connections. If you do not have a VPN Client software installed, check the connections manually using the Windows VPN Client.

If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling. Be aware that some organizations will not allow split tunneling due to security or technical concerns.

TURN OFF THE WIRELESS ACCESS POINT (WIRELESS ROUTER) AND TURN IT BACK ON AGAIN

ELIMINATE NETWORK CONGESTION

If a wireless network is too busy, the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include:

•Transferring large files across the network

•Networked games

•Peer-to-peer file swapping applications

Troubleshooting

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Contents Intuition S500 Series Users Guide NovemberContents Printing CopyingScanning NetworkingMaintaining the printer TroubleshootingIndex Safety informatio n About your p rinter Thank you for choosing this printerMinimizing your printers environmental impact Conserving energyFinding information about the printer Conserving inkRecycling PublicationsHttp//support.lexmark.com Understanding the parts of the printer UseAbout your printer Ordering and replacing s upplies Using genuine Lexmark ink cartridgesOrdering ink cartridges Replacing ink cartridges Ordering paper and other supplies Paper Paper sizeRecycling Lexmark products Using the printer contro l panel buttons and me nus Using the printer control panelChanging temporary settings into new default settings Sided/Eco-ModeTo change the temporary settings into new default settings Changing the Power Saver timeoutTo disable the settings timeout feature Using the printer control panel menus Resetting to factory settingsSaving paper and energy with Eco-Mode Using the printer softwar e Using the Windows printer softwareSoftware installed during printer installation Minimum system requirementsPrinter software Using the Macintosh printer software Mac OS X version Web LinksMac OS X version 10.5 or earlier Finding and installing optional software Checking for software updatesUpdating the printer software For Windows usersReinstalling the printer software Enabling automatic software updates Windows onlyUninstalling the printer software For Windows usersUsing the Internet Installing the printer softwareFor Macintosh users Loading pap er and origina l documents Loading paperPaper and specialty media guidelines Make sure thatEnvelopes Saving paper default settings Loading original documents on the scanner glass Printin g Tips for printingPrinting basic documents Printing a documentCollating printed copies Printing pages in reverse orderPrinting multiple pages on one sheet If the printer is using a USB connection Printing envelopes Printing specialty documentsPrinting labels Printing on custom-size paper Tips on loading label sheetsUsing a memory card or flash drive with the printer Working with photosPrinting photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canFor Macintosh users Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using DpofSetting the Bluetooth security level Bluetooth Dongle Connected appears on the displayPrinting from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallySetting the duplex printing dry time Macintosh only Printing on both sides of the paper duplexing manually Setting your printer as the default printer Managing print jobsChanging the printing mode Changing the printing mode for a single print jobFor Windows users For Macintosh usersPausing print jobs Resuming print jobsCanceling print jobs Tips for copying CopyingMaking copies Copying a two-sided document Copying photosEnlarging or reducing images Collating copies using the printer control panel Adjusting copy qualityMaking a copy lighter or darker Repeating an image on one Copying multiple pages on one sheetMaking a duplex copy automatically Making a duplex copyMaking a duplex copy manually Canceling copy jobs Tips for scanning Scan nin gScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Double-clickScan Center or All-In-One Center Scanning documents into an editing application Scanning directly to e-mail using the printer software Scanning FAQ Why am I being asked for a PIN?How can I improve the quality of a scan? How do I scan in black and white?What is an application list, and how do I update it? Canceling scan jobsUpdating the application list Installing the printer on a wireless network Wireless network compatibilityNetwo rking Supported network security optionsPrinting a network setup Installing the printer on a wireless network Installing the printer on other computersInterpreting the colors of the Wi-Fi indicator light Special wireless installation instructionsAdding the printer to your wireless network Before you beginChanging wireless settings after installation Assigning a static IP addressCreating an ad hoc wireless network Advanced wireless setupWindows Vista or later Page Mac OS X version 10.5 or later WindowsMac OS X version 10.4 or earlier Adding a printer to an existing ad hoc wireless network Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Using the printer locally USBSwitching to a wireless connection Switching to a local USB connectionDouble-clickPrinter Setup Utility or Print Center Sharing a printer in a Windows environmentWhat is Wi-Fi Protected Setup? Networking FAQSharing a printer in a Macintosh environment Where do I find my WEP key or WPA passphrase? What is an SSID?Where do I find my SSID? What is a network?How are home networks configured? Wireless network examplesScenario 2 Wireless network with Internet access Why do I need an installation cable?Scenario 3 Wireless network with no Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different?Finding the signal strength Requirements for all devicesHow can I improve wireless signal strength? Remove Obstacles Between the Access Point and the PrinterArrange the Network to Reduce Signal Absorption Remove Sources of InterferenceFor Macintosh users with an AirPort base station What is a MAC address? For Macintosh users with an access pointWhat is an IP address? How do I find the MAC address?What is TCP/IP? How to locate a printer IP addressHow do I locate IP addresses? How are IP addresses assigned?What is a key index? Using the printer control panel Using the printer softwareMaintainin g the printer Maintaining ink cartridgesAligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass Using the Service Center to solve printer problems If Troubleshooting does not solve your problemSetup troubleshooting Trou blesh ootingChange the Language Using the Printer Menus Printhead errorsIncorrect language appears on the display Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power SupplyPrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted CorrectlyRemove and Reinstall the Printer Software Make Sure the Printer is not in Power Saver ModePrinter is printing blank pages Printer is busy or does not respondJams and misfeeds troubleshooting Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Cannot print through USBPaper jam in the printer Paper jam in the paper supportPaper jam in the duplex unit 100101 Print troubleshooting Paper or specialty media misfeedsPoor quality at the edges 102103 Streaks or lines on printed imageCheck the INK Levels Copy and scan troubleshooting Computer slows down when printingPrint speed is slow 104Copier or scanner does not respond Scanner unit does not closePoor copy or scanned image quality Partial copies or scans of documents or photosScanning takes too long or freezes the computer Scan was not successful106 Memory card troubleshooting Memory card troubleshooting checklistNothing happens when a memory card is inserted Cannot scan to a computer over a network108 Cannot print documents from a memory card or flash driveCheck the Network Connection Wireless troubleshooting checklist Wireless troubleshooting109 Cannot print over wireless network Resetting the wireless settings to factory defaults110 111 112 Make Sure Your Computer is Connected to Your Access PointFor Macintosh users with an AirPort base station For Macintosh users with an access point Continue button is unavailable113 Make Sure That the Printer is Plugged in and Turned onReconnect the Power Supply TRY Running the Installer Again114 Make Sure That the USB Cable is WorkingCannot print and there is a firewall on the computer Wi-Fi indicator light is not lit115 Select the Wireless Printer Select the Wireless PortIf you are using WPA security If you are using WEP security117 Make Sure the Access Point is on Move Your Access Point to Minimize Interference118 Check the MAC AddressPing the Access Point to Make Sure the Network is Working 119120 Make Sure Your Computer can Communicate with the PrinterConfigure the Printer for Wireless Access Again 121Wireless print server not installed 122Make Sure the Wireless Port is Selected How to locate a printer IP address123 Resolving intermittent wireless communications issues 124Change the Channel the Wireless Router Uses Configure the Wireless Router with a Unique Ssid125 Eliminate Sources of InterferenceCheck for Known Issues with the Wireless Router Check for Wireless Adapter Updates126 Change ALL Network Devices to the Same TypeEdition notice Product information127 Licensing notices Trademarks128 Temperature information Hinweis zum GS-ZeichenNoise emission levels 129Battery notice Power consumptionProduct power consumption 130Power Saver Off modeEuropean Community EC directives conformity 131Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaRegulatory notices for telecommunication terminal equipment 132South Africa telecommunications notice 133Utilisation de ce produit en Suisse Using this product in Switzerland134 Regulatory notices for wireless products Verwendung dieses Produkts in der SchweizUso del prodotto in Svizzera Exposure to radio frequency radiation136 Industry Canada CanadaIndustry Canada Canada Taiwan NCC RF notice statement 137138 139 Svenska140 141 142 Index 143144 145 Dpof146 Ssid147 VPN148
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3EN, S500 SERIES, 31N, 30P, 30E specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.
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