Lexmark 30P, S500 SERIES, 3EN, 30E 119, Ping the Access Point to Make Sure the Network is Working

Page 119

PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING

For Windows users

1Obtain the IP address of the access point.

aClick , or click Start and then click Run.

bIn the Start Search or Run box, type cmd.

cPress Enter, or click OK.

dType ipconfig, and then press Enter.

•The “Default Gateway” entry is typically the access point.

•The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.

2Ping the access point:

aClick , or click Start and then click Run.

bIn the Start Search or Run box, type cmd.

cPress Enter, or click OK.

dType ping followed by a space and the IP address of the access point. For example: ping 192.168.1.100

ePress Enter.

3Check to see whether the access point responds:

•If the access point responds, then you will see several lines appear that start with “Reply from.”

It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again.

•If the access point does not respond, then “Request timed out.” appears.

Try the following:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type ncpa.cpl, and then press Enter. c Press Enter or click OK.

d Select the appropriate connection from the ones shown.

e Right-click the connection, and then click Repair or Diagnose.

For Macintosh users

1Make sure AirPort is turned on: From the Apple menu, navigate to: System Preferences > Network

The AirPort status indicator should be green.

Troubleshooting

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Contents November Intuition S500 Series Users GuideContents Networking PrintingCopying ScanningIndex TroubleshootingMaintaining the printer Safety informatio n Conserving energy About your p rinterThank you for choosing this printer Minimizing your printers environmental impactPublications Finding information about the printerConserving ink RecyclingHttp//support.lexmark.com Use Understanding the parts of the printerAbout your printer Ordering ink cartridges Using genuine Lexmark ink cartridgesOrdering and replacing s upplies Replacing ink cartridges Paper Paper size Ordering paper and other suppliesRecycling Lexmark products Using the printer control panel Using the printer contro l panel buttons and me nusSided/Eco-Mode Changing temporary settings into new default settingsTo disable the settings timeout feature Changing the Power Saver timeoutTo change the temporary settings into new default settings Saving paper and energy with Eco-Mode Resetting to factory settingsUsing the printer control panel menus Minimum system requirements Using the printer softwar eUsing the Windows printer software Software installed during printer installationPrinter software Using the Macintosh printer software Mac OS X version 10.5 or earlier Web LinksMac OS X version For Windows users Finding and installing optional softwareChecking for software updates Updating the printer softwareFor Windows users Reinstalling the printer softwareEnabling automatic software updates Windows only Uninstalling the printer softwareFor Macintosh users Installing the printer softwareUsing the Internet Loading paper Loading pap er and origina l documentsMake sure that Paper and specialty media guidelinesEnvelopes Saving paper default settings Loading original documents on the scanner glass Printing a document Printin gTips for printing Printing basic documentsPrinting pages in reverse order Collating printed copiesPrinting multiple pages on one sheet If the printer is using a USB connection Printing labels Printing specialty documentsPrinting envelopes Tips on loading label sheets Printing on custom-size paperWorking with photos Using a memory card or flash drive with the printerSupported memory cards and file types Printing photos using the printer control panelYou can Editing photos using the printer control panelFor Macintosh users Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Setting the Bluetooth security levelPrinting from a Bluetooth-enabled device Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingSetting the duplex printing dry time Macintosh only Printing on both sides of the paper duplexing manually Managing print jobs Setting your printer as the default printerFor Macintosh users Changing the printing modeChanging the printing mode for a single print job For Windows usersResuming print jobs Pausing print jobsCanceling print jobs Making copies CopyingTips for copying Enlarging or reducing images Copying photosCopying a two-sided document Making a copy lighter or darker Adjusting copy qualityCollating copies using the printer control panel Copying multiple pages on one sheet Repeating an image on oneMaking a duplex copy manually Making a duplex copyMaking a duplex copy automatically Canceling copy jobs Scanning to a local or network computer Scan nin gTips for scanning Scanning photos into an editing application Using the printer control panelScanning to a flash drive or memory card Double-clickScan Center or All-In-One Center Scanning documents into an editing application Scanning directly to e-mail using the printer software How do I scan in black and white? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan?Updating the application list Canceling scan jobsWhat is an application list, and how do I update it? Supported network security options Installing the printer on a wireless networkWireless network compatibility Netwo rkingPrinting a network setup Installing the printer on other computers Installing the printer on a wireless networkBefore you begin Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Changing wireless settings after installationWindows Vista or later Advanced wireless setupCreating an ad hoc wireless network Page Mac OS X version 10.4 or earlier WindowsMac OS X version 10.5 or later Switching between USB and wireless connections Windows only Adding a printer to an existing ad hoc wireless networkSwitching to a local USB connection Using the printer wirelesslyUsing the printer locally USB Switching to a wireless connectionSharing a printer in a Windows environment Double-clickPrinter Setup Utility or Print CenterSharing a printer in a Macintosh environment Networking FAQWhat is Wi-Fi Protected Setup? What is a network? Where do I find my WEP key or WPA passphrase?What is an SSID? Where do I find my SSID?Wireless network examples How are home networks configured?Scenario 3 Wireless network with no Internet access Why do I need an installation cable?Scenario 2 Wireless network with Internet access How are infrastructure and ad hoc networks different? How do I attach the installation cable?Requirements for all devices Finding the signal strengthRemove Sources of Interference How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal AbsorptionFor Macintosh users with an AirPort base station For Macintosh users with an access point What is a MAC address?How do I find the MAC address? What is an IP address?How are IP addresses assigned? What is TCP/IP?How to locate a printer IP address How do I locate IP addresses?What is a key index? Maintaining ink cartridges Using the printer control panelUsing the printer software Maintainin g the printerAligning the printhead Cleaning the printhead nozzles Cleaning the exterior of the printerCleaning the scanner glass Trou blesh ooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshootingIncorrect language appears on the display Printhead errorsChange the Language Using the Printer Menus Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not installMake Sure the INK Cartridges are Inserted Correctly Print job does not print or is missing pagesPrinter is busy or does not respond Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is printing blank pagesCannot print through USB Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Cannot delete documents from the print queue100 Paper jam in the printerPaper jam in the paper support Paper jam in the duplex unit101 102 Print troubleshootingPaper or specialty media misfeeds Poor quality at the edgesCheck the INK Levels Streaks or lines on printed image103 104 Copy and scan troubleshootingComputer slows down when printing Print speed is slowPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image quality106 Scan was not successfulScanning takes too long or freezes the computer Cannot scan to a computer over a network Memory card troubleshootingMemory card troubleshooting checklist Nothing happens when a memory card is insertedCheck the Network Connection Cannot print documents from a memory card or flash drive108 109 Wireless troubleshootingWireless troubleshooting checklist 110 Resetting the wireless settings to factory defaultsCannot print over wireless network 111 For Macintosh users with an AirPort base station Make Sure Your Computer is Connected to Your Access Point112 Make Sure That the Printer is Plugged in and Turned on For Macintosh users with an access pointContinue button is unavailable 113Make Sure That the USB Cable is Working Reconnect the Power SupplyTRY Running the Installer Again 114115 Wi-Fi indicator light is not litCannot print and there is a firewall on the computer Select the Wireless Port Select the Wireless Printer117 If you are using WEP securityIf you are using WPA security Check the MAC Address Make Sure the Access Point is onMove Your Access Point to Minimize Interference 118119 Ping the Access Point to Make Sure the Network is WorkingMake Sure Your Computer can Communicate with the Printer 120121 Configure the Printer for Wireless Access Again122 Wireless print server not installed123 How to locate a printer IP addressMake Sure the Wireless Port is Selected 124 Resolving intermittent wireless communications issuesEliminate Sources of Interference Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid 125Change ALL Network Devices to the Same Type Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates 126127 Product informationEdition notice 128 TrademarksLicensing notices 129 Temperature informationHinweis zum GS-Zeichen Noise emission levels130 Battery noticePower consumption Product power consumption131 Power SaverOff mode European Community EC directives conformity132 Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Regulatory notices for telecommunication terminal equipment133 South Africa telecommunications notice134 Using this product in SwitzerlandUtilisation de ce produit en Suisse Exposure to radio frequency radiation Regulatory notices for wireless productsVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraIndustry Canada Canada Industry Canada Canada136 137 Taiwan NCC RF notice statement138 Svenska 139140 141 142 143 Index144 Dpof 145Ssid 146VPN 147148
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3EN, S500 SERIES, 31N, 30P, 30E specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

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