Lexmark 30P, S500 SERIES 114, Make Sure That the USB Cable is Working, Reconnect the Power Supply

Page 114

If the USB port on the computer is not working, then try using the other USB ports on the computer.

MAKE SURE THAT THE USB CABLE IS WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen.

RECONNECT THE POWER SUPPLY

1Turn off the printer.

2Unplug the power cord from the power outlet.

3Remove the power supply from the back of the printer and then plug it back in.

4Plug the power cord back into the power outlet.

5Turn on the printer, and then resume the installation on your computer.

TRY RUNNING THE INSTALLER AGAIN

1Close the installer.

2Remove the CD, and then restart the computer.

3Insert the CD and then run the installer again.

Notes:

When you get to the Software Already Installed screen, make sure you select Install a printer.

If you have already set up your printer, select Additional Computer when you get to the Setting up a new printer? screen to skip the hardware setup wizard.

CHECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB PORT

Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port:

1Click , or click Start and then click Run.

2In the Start Search or Run box, type devmgmt.msc.

3Press Enter, or click OK. The Device Manager opens.

Troubleshooting

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Contents Intuition S500 Series Users Guide NovemberContents Scanning PrintingCopying NetworkingTroubleshooting Maintaining the printerIndex Safety informatio n Minimizing your printers environmental impact About your p rinterThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsHttp//support.lexmark.com Understanding the parts of the printer UseAbout your printer Using genuine Lexmark ink cartridges Ordering and replacing s uppliesOrdering ink cartridges Replacing ink cartridges Ordering paper and other supplies Paper Paper sizeRecycling Lexmark products Using the printer contro l panel buttons and me nus Using the printer control panelChanging temporary settings into new default settings Sided/Eco-ModeChanging the Power Saver timeout To change the temporary settings into new default settingsTo disable the settings timeout feature Resetting to factory settings Using the printer control panel menusSaving paper and energy with Eco-Mode Software installed during printer installation Using the printer softwar eUsing the Windows printer software Minimum system requirementsPrinter software Using the Macintosh printer software Web Links Mac OS X versionMac OS X version 10.5 or earlier Updating the printer software Finding and installing optional softwareChecking for software updates For Windows usersUninstalling the printer software Reinstalling the printer softwareEnabling automatic software updates Windows only For Windows usersInstalling the printer software Using the InternetFor Macintosh users Loading pap er and origina l documents Loading paperPaper and specialty media guidelines Make sure thatEnvelopes Saving paper default settings Loading original documents on the scanner glass Printing basic documents Printin gTips for printing Printing a documentCollating printed copies Printing pages in reverse orderPrinting multiple pages on one sheet If the printer is using a USB connection Printing specialty documents Printing envelopesPrinting labels Printing on custom-size paper Tips on loading label sheetsUsing a memory card or flash drive with the printer Working with photosPrinting photos using the printer control panel Supported memory cards and file typesEditing photos using the printer control panel You canFor Macintosh users Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using DpofSetting the Bluetooth security level Bluetooth Dongle Connected appears on the displayPrinting from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallySetting the duplex printing dry time Macintosh only Printing on both sides of the paper duplexing manually Setting your printer as the default printer Managing print jobsFor Windows users Changing the printing modeChanging the printing mode for a single print job For Macintosh usersPausing print jobs Resuming print jobsCanceling print jobs Copying Tips for copyingMaking copies Copying photos Copying a two-sided documentEnlarging or reducing images Adjusting copy quality Collating copies using the printer control panelMaking a copy lighter or darker Repeating an image on one Copying multiple pages on one sheetMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs Scan nin g Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Double-clickScan Center or All-In-One Center Scanning documents into an editing application Scanning directly to e-mail using the printer software How can I improve the quality of a scan? Scanning FAQWhy am I being asked for a PIN? How do I scan in black and white?Canceling scan jobs What is an application list, and how do I update it?Updating the application list Netwo rking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsPrinting a network setup Installing the printer on a wireless network Installing the printer on other computersAdding the printer to your wireless network Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Before you beginChanging wireless settings after installation Assigning a static IP addressAdvanced wireless setup Creating an ad hoc wireless networkWindows Vista or later Page Windows Mac OS X version 10.5 or laterMac OS X version 10.4 or earlier Adding a printer to an existing ad hoc wireless network Switching between USB and wireless connections Windows onlySwitching to a wireless connection Using the printer wirelesslyUsing the printer locally USB Switching to a local USB connectionDouble-clickPrinter Setup Utility or Print Center Sharing a printer in a Windows environmentNetworking FAQ What is Wi-Fi Protected Setup?Sharing a printer in a Macintosh environment Where do I find my SSID? Where do I find my WEP key or WPA passphrase?What is an SSID? What is a network?How are home networks configured? Wireless network examplesWhy do I need an installation cable? Scenario 2 Wireless network with Internet accessScenario 3 Wireless network with no Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different?Finding the signal strength Requirements for all devicesArrange the Network to Reduce Signal Absorption How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Remove Sources of InterferenceFor Macintosh users with an AirPort base station What is a MAC address? For Macintosh users with an access pointWhat is an IP address? How do I find the MAC address?How do I locate IP addresses? What is TCP/IP?How to locate a printer IP address How are IP addresses assigned?What is a key index? Maintainin g the printer Using the printer control panelUsing the printer software Maintaining ink cartridgesAligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass Setup troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Trou blesh ootingPrinthead errors Change the Language Using the Printer MenusIncorrect language appears on the display Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power SupplyPrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted CorrectlyPrinter is printing blank pages Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is busy or does not respondCannot delete documents from the print queue Jams and misfeeds troubleshootingMake Sure the USB Port is Enabled in Windows Cannot print through USBPaper jam in the duplex unit Paper jam in the printerPaper jam in the paper support 100101 Poor quality at the edges Print troubleshootingPaper or specialty media misfeeds 102Streaks or lines on printed image 103Check the INK Levels Print speed is slow Copy and scan troubleshootingComputer slows down when printing 104Poor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photosScan was not successful Scanning takes too long or freezes the computer106 Nothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist Cannot scan to a computer over a networkCannot print documents from a memory card or flash drive 108Check the Network Connection Wireless troubleshooting Wireless troubleshooting checklist109 Resetting the wireless settings to factory defaults Cannot print over wireless network110 111 Make Sure Your Computer is Connected to Your Access Point 112For Macintosh users with an AirPort base station 113 For Macintosh users with an access pointContinue button is unavailable Make Sure That the Printer is Plugged in and Turned on114 Reconnect the Power SupplyTRY Running the Installer Again Make Sure That the USB Cable is WorkingWi-Fi indicator light is not lit Cannot print and there is a firewall on the computer115 Select the Wireless Printer Select the Wireless PortIf you are using WEP security If you are using WPA security117 118 Make Sure the Access Point is onMove Your Access Point to Minimize Interference Check the MAC AddressPing the Access Point to Make Sure the Network is Working 119120 Make Sure Your Computer can Communicate with the PrinterConfigure the Printer for Wireless Access Again 121Wireless print server not installed 122How to locate a printer IP address Make Sure the Wireless Port is Selected123 Resolving intermittent wireless communications issues 124125 Change the Channel the Wireless Router UsesConfigure the Wireless Router with a Unique Ssid Eliminate Sources of Interference126 Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates Change ALL Network Devices to the Same TypeProduct information Edition notice127 Trademarks Licensing notices128 Noise emission levels Temperature informationHinweis zum GS-Zeichen 129Product power consumption Battery noticePower consumption 130European Community EC directives conformity Power SaverOff mode 131Regulatory notices for telecommunication terminal equipment Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada 132South Africa telecommunications notice 133Using this product in Switzerland Utilisation de ce produit en Suisse134 Uso del prodotto in Svizzera Regulatory notices for wireless productsVerwendung dieses Produkts in der Schweiz Exposure to radio frequency radiationIndustry Canada Canada 136Industry Canada Canada Taiwan NCC RF notice statement 137138 139 Svenska140 141 142 Index 143144 145 Dpof146 Ssid147 VPN148
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3EN, S500 SERIES, 31N, 30P, 30E specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.