Lexmark 350d manual Entire page is white Streaks appear on Printing is too dark

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Troubleshooting

Problem

Entire page is white.

Streaks appear on the page.

Printing is too dark.

Characters have jagged or uneven edges.

Action

•Make sure the packaging material is removed from the photoconductor kit.

•Check the photoconductor kit and toner cartridge to be sure they are installed correctly.

•Replace the photoconductor kit.

•If you are using preprinted forms, make sure the ink can withstand temperatures of 210°C (410°F).

•Replace the photoconductor kit or toner cartridge.

•Change the Toner Darkness setting in the Quality menu.

•Change the Brightness setting in the Quality menu.

•Change the Contrast setting in the Quality menu.

Note: Macintosh computer users should make sure the lines per inch (lpi) setting is not set too high in the application.

•Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 dpi, or 2400 Image Q.

•Enable Enhance Fine Lines.

•If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the application.

Solving print quality problems

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Contents E350d and E352dn EditionJune Contents Contents Learning about the printer Printer overviewLearning about the printer PostScript Menu Understanding the control panel Status Indicates Button or control panel itemFunction Understanding print media guidelines What types of print media can be loaded?Paper characteristics Selecting print mediaPaper Understanding print media guidelinesUnacceptable paper SmoothnessUnderstanding print media guidelines Selecting paper Selecting preprinted forms and letterheadSelecting transparencies TransparenciesUnderstanding print media guidelines Printing on letterhead Envelopes LabelsStoring print media Card stockAvoiding jams Printing Loading the 250-sheet trayPrinting Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Linking trays Sending a job to printCanceling a print job Canceling a job from the printer control panelCanceling a job from a computer running Windows Canceling a job from the taskbarCanceling a job from a Macintosh computer running Mac OS Printing the menu settingsCanceling a job from a Macintosh computer Printing a network setup Printing a font sample listInstalling options Accessing the system boardInstalling options Installing options Adding a memory card Adding a flash memory card Installing an optional 250-sheet drawer or 550-sheet drawer Recognizing installed options Click File à Properties Click the Install Options tabMaintaining the printer Storing suppliesConserving supplies Ordering suppliesAverage cartridge yield Maintaining the printerPart number Description Ordering a toner cartridge Changing a toner cartridgeMaintaining the printer Photoconductor kit end-of-life Ordering a photoconductor kitChanging a photoconductor kit Maintaining the printer Maintenance kit Recycling Lexmark productsMachine voltage Part numbersClearing jams Identifying jamsUnderstanding jam messages MessageClearing a jam Clearing jamsClearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Troubleshooting Online customer support Calling for serviceChecking an unresponsive printer Lexmark Status Messenger UtilitySolving printing problems TroubleshootingSymptom SolutionTurning on Reduced Curl mode Action Solving option problemsOption Solving service message issues Solving paper feed problemsProblem Symptom Cause SolutionSolving print quality problems Entire page is white Streaks appear on Printing is too dark Problem Action Menu selection PurposeValues Driver optionCleaning the printhead lens Close the front door Turn the printer on Enabling control panel menus Administrative supportDisabling control panel menus Restoring factory default settings Selecting printer operating modeSetting security using the Embedded Web Server EWS Administrative supportSetting the system password Using the secure Embedded Web ServerLocking the control panel menus Conventions Electronic emission notices Industry Canada compliance statementEuropean Community EC directives conformity Noise emission levels Product energy consumptionStatement of Limited Warranty for Lexmark E350d and E352dn Laser noticeLimited warranty service Additional rights Index NumericsIndex