Lexmark 350d manual Turning on Reduced Curl mode

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Troubleshooting

Symptom

Incorrect characters print.

Large jobs do not collate.

Unexpected page breaks occur.

The paper is curled once it exits the printer.

Cause

You are using an incompatible parallel cable.

The printer is in Hex Trace mode.

Collate is not set to On.

The job is too complex.

The printer does not have enough memory.

The job has timed out.

The print media has been in the printer too long or is too heavy.

The print job has too many pages for simplex printing.

The paper has absorbed moisture due to high humidity.

Solution

If you are using a parallel interface, make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1021231 for the standard parallel port.

If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

Set Collation to On in the Finishing Menu or through the printer driver.

Note: Setting Collation to Off in the driver overrides the setting in the Finishing Menu.

For more information, see the Menus and Messages Guide.

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

Add printer memory.

Set Print Timeout to a higher value from the Setup Menu. For more information, see the Menus and Messages Guide.

•Use paper that is sealed in its original packaging.

•Turn the paper over.

•Rotate the paper 180 degrees.

•If you are printing a multiple-page job, try duplexing it.

•When printing on heavy print media, open the rear exit door for a straight-through path.

•Try another kind or brand of print media, such as a xerographic paper for laser printers.

•If possible, try printing in a less humid environment.

If the paper still curls, select the Reduced Curl setting from the Configuration menu (see Turning on Reduced Curl mode).

Turning on Reduced Curl mode

If the print media is curled once it exits the printer, Reduced Curl mode can be turned on to help reduce the problem. However, before turning this mode on, you should try the possible solutions offered in Troubleshooting. For more

information, see The paper is curled once it exits the printer.

Note: Print speed is significantly slower in Reduced Curl mode.

1Turn the printer off.

Note: Disabling the control panel menus does not prevent access to other menu groups.

2Press and hold and while turning the printer on.

3Release both buttons when Performing Self Test appears on the display.

The printer performs its power-on sequence, and then Config Menu appears on the first line of the display.

4Press until Reduced Curl appears, and then press . Off* is default.

5Press once, On appears.

Turning on Reduced Curl mode

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Contents E350d and E352dn EditionJune Contents Contents Learning about the printer Printer overviewLearning about the printer PostScript Menu Understanding the control panel Function Button or control panel itemStatus Indicates Understanding print media guidelines What types of print media can be loaded?Paper characteristics Selecting print mediaPaper Understanding print media guidelinesUnacceptable paper SmoothnessUnderstanding print media guidelines Selecting paper Selecting preprinted forms and letterheadUnderstanding print media guidelines Printing on letterhead TransparenciesSelecting transparencies Envelopes LabelsStoring print media Card stockAvoiding jams Printing Loading the 250-sheet trayPrinting Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Linking trays Sending a job to printCanceling a print job Canceling a job from the printer control panelCanceling a job from a computer running Windows Canceling a job from the taskbarCanceling a job from a Macintosh computer Printing the menu settingsCanceling a job from a Macintosh computer running Mac OS Printing a network setup Printing a font sample listInstalling options Accessing the system boardInstalling options Installing options Adding a memory card Adding a flash memory card Installing an optional 250-sheet drawer or 550-sheet drawer Recognizing installed options Click File à Properties Click the Install Options tabMaintaining the printer Storing suppliesConserving supplies Ordering suppliesPart number Description Maintaining the printerAverage cartridge yield Ordering a toner cartridge Changing a toner cartridgeMaintaining the printer Photoconductor kit end-of-life Ordering a photoconductor kitChanging a photoconductor kit Maintaining the printer Maintenance kit Recycling Lexmark productsMachine voltage Part numbersClearing jams Identifying jamsUnderstanding jam messages MessageClearing a jam Clearing jamsClearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Troubleshooting Online customer support Calling for serviceChecking an unresponsive printer Lexmark Status Messenger UtilitySolving printing problems TroubleshootingSymptom SolutionTurning on Reduced Curl mode Option Solving option problemsAction Solving service message issues Solving paper feed problemsProblem Symptom Cause SolutionSolving print quality problems Entire page is white Streaks appear on Printing is too dark Problem Action Menu selection PurposeValues Driver optionCleaning the printhead lens Close the front door Turn the printer on Disabling control panel menus Administrative supportEnabling control panel menus Restoring factory default settings Selecting printer operating modeSetting security using the Embedded Web Server EWS Administrative supportSetting the system password Using the secure Embedded Web ServerLocking the control panel menus Conventions Electronic emission notices Industry Canada compliance statementEuropean Community EC directives conformity Noise emission levels Product energy consumptionStatement of Limited Warranty for Lexmark E350d and E352dn Laser noticeLimited warranty service Additional rights Index NumericsIndex
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