Lexmark 350d manual Problem Action

Page 57

Troubleshooting

Problem	Action

Part or all of the page is	Check the photoconductor kit to see if it is installed correctly.
printed in black.

The job prints, but the	•	Make sure the Paper Size setting in the Paper menu is correct.
top and side margins are	•	Make sure the margins are set correctly in your program.
incorrect.

Ghost images appear.	• Make sure the Paper Type setting in the Paper menu is correct.
	• Replace the photoconductor kit.
Gray background prints.	•	The Toner Darkness setting may be too dark. Change theToner Darkness setting in
		the Quality menu.
	• Adjust the Brightness to a darker setting.
	•	Adjust the Contrast to a darker setting.
	• The photoconductor kit may be defective.
		Replace the photoconductor kit.
Some of the print is cut	Adjust the paper guides to the proper positions for the loaded print media size.
off on the sides, top, or
bottom of the print
media.
Print is skewed or
inappropriately slanted.
Transparency print	• Use only transparencies recommended by the printer manufacturer.
quality is poor.	•	Make sure the Paper Type setting in the Paper menu is set to Transparency.

Solving print quality problems

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Image 57

Contents E350d and E352dn EditionJune Contents Contents Printer overview Learning about the printerLearning about the printer PostScript Menu Understanding the control panel Button or control panel item FunctionStatus Indicates What types of print media can be loaded? Understanding print media guidelinesSelecting print media Paper characteristicsPaper Understanding print media guidelinesSmoothness Unacceptable paperSelecting preprinted forms and letterhead Understanding print media guidelines Selecting paperTransparencies Understanding print media guidelines Printing on letterheadSelecting transparencies Labels EnvelopesCard stock Storing print mediaAvoiding jams Loading the 250-sheet tray PrintingPrinting Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Sending a job to print Linking traysCanceling a job from the printer control panel Canceling a print jobCanceling a job from a computer running Windows Canceling a job from the taskbarPrinting the menu settings Canceling a job from a Macintosh computerCanceling a job from a Macintosh computer running Mac OS Printing a font sample list Printing a network setupAccessing the system board Installing optionsInstalling options Installing options Adding a memory card Adding a flash memory card Installing an optional 250-sheet drawer or 550-sheet drawer Click File à Properties Click the Install Options tab Recognizing installed optionsStoring supplies Maintaining the printerConserving supplies Ordering suppliesMaintaining the printer Part number DescriptionAverage cartridge yield Changing a toner cartridge Ordering a toner cartridgeMaintaining the printer Ordering a photoconductor kit Photoconductor kit end-of-lifeChanging a photoconductor kit Maintaining the printer Recycling Lexmark products Maintenance kitMachine voltage Part numbersIdentifying jams Clearing jamsUnderstanding jam messages MessageClearing jams Clearing a jamClearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Online customer support Calling for service TroubleshootingChecking an unresponsive printer Lexmark Status Messenger UtilityTroubleshooting Solving printing problemsSymptom SolutionTurning on Reduced Curl mode Solving option problems OptionAction Solving paper feed problems Solving service message issuesProblem Symptom Cause SolutionSolving print quality problems Entire page is white Streaks appear on Printing is too dark Problem Action Purpose Menu selectionValues Driver optionCleaning the printhead lens Close the front door Turn the printer on Administrative support Disabling control panel menusEnabling control panel menus Selecting printer operating mode Restoring factory default settingsSetting security using the Embedded Web Server EWS Administrative supportUsing the secure Embedded Web Server Setting the system passwordLocking the control panel menus Industry Canada compliance statement Conventions Electronic emission noticesEuropean Community EC directives conformity Product energy consumption Noise emission levelsLaser notice Statement of Limited Warranty for Lexmark E350d and E352dnLimited warranty service Additional rights Numerics IndexIndex