Lexmark 350d Clearing jams, Identifying jams, Understanding jam messages, Message, What to do

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6 Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams on page17. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path, and then press to clear the message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

Identifying jams

When the printer jams, the appropriate jam message appears on the printer control panel.

Understanding jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.

Message

200 Paper Jam - Remove Cartridge

201 Paper Jam - Remove Cartridge

202 Paper Jam - Open Rear Door

231 Paper Jam - Open Rear Door

23x Paper Jam - Open Rear Door

234 Paper Jam - Check Duplex

235 Paper Jam - Open Rear Door

24x Paper Jam - Check tray <x>

251 Paper Jam - Check Man Feeder

What to do

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Open the rear printer exit door.

2Remove the jammed print media.

1Clear the entire paper path.

2To clear the message, and continue print, press .

1Clear the entire paper path.

2To clear the message, and continue print, press .

Clearing jams

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Contents E350d and E352dn EditionJune Contents Contents Printer overview Learning about the printerLearning about the printer PostScript Menu Understanding the control panel Function Button or control panel itemStatus Indicates What types of print media can be loaded? Understanding print media guidelinesUnderstanding print media guidelines Paper characteristicsSelecting print media PaperSmoothness Unacceptable paperSelecting preprinted forms and letterhead Understanding print media guidelines Selecting paperUnderstanding print media guidelines Printing on letterhead TransparenciesSelecting transparencies Labels EnvelopesCard stock Storing print mediaAvoiding jams Loading the 250-sheet tray PrintingPrinting Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Sending a job to print Linking traysCanceling a job from the taskbar Canceling a print jobCanceling a job from the printer control panel Canceling a job from a computer running WindowsCanceling a job from a Macintosh computer Printing the menu settingsCanceling a job from a Macintosh computer running Mac OS Printing a font sample list Printing a network setupAccessing the system board Installing optionsInstalling options Installing options Adding a memory card Adding a flash memory card Installing an optional 250-sheet drawer or 550-sheet drawer Click File à Properties Click the Install Options tab Recognizing installed optionsOrdering supplies Maintaining the printerStoring supplies Conserving suppliesPart number Description Maintaining the printerAverage cartridge yield Changing a toner cartridge Ordering a toner cartridgeMaintaining the printer Ordering a photoconductor kit Photoconductor kit end-of-lifeChanging a photoconductor kit Maintaining the printer Part numbers Maintenance kitRecycling Lexmark products Machine voltageMessage Clearing jamsIdentifying jams Understanding jam messagesClearing jams Clearing a jamClearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Lexmark Status Messenger Utility TroubleshootingOnline customer support Calling for service Checking an unresponsive printerSolution Solving printing problemsTroubleshooting SymptomTurning on Reduced Curl mode Option Solving option problemsAction Symptom Cause Solution Solving service message issuesSolving paper feed problems ProblemSolving print quality problems Entire page is white Streaks appear on Printing is too dark Problem Action Driver option Menu selectionPurpose ValuesCleaning the printhead lens Close the front door Turn the printer on Disabling control panel menus Administrative supportEnabling control panel menus Administrative support Restoring factory default settingsSelecting printer operating mode Setting security using the Embedded Web Server EWSUsing the secure Embedded Web Server Setting the system passwordLocking the control panel menus Industry Canada compliance statement Conventions Electronic emission noticesEuropean Community EC directives conformity Product energy consumption Noise emission levelsLaser notice Statement of Limited Warranty for Lexmark E350d and E352dnLimited warranty service Additional rights Numerics IndexIndex