Xerox 701P35371 manual Error codes, Error Codes

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E R R O R C O D E S

Error Codes

These error codes may appear in the display:

Symptom	Where Error Occurs	Diagnosis and/or Solution

*1	Scanner unit	Initial motor hardware error. "Shipping Lock is on,
		unlock to operate" appears in display.
		• Turn power off. Pull the two release buttons on
		the sides of the machine toward you and lift the
		Access Cover.
		• To prevent damage the WorkCentre scanner
		chassis is shipped in the locked position. Pull the
		lock towards you to unlock the chassis.

L100	Scanner unit	Motor hardware error. Follow instructions for *1.

0001	Operation panel unit	Unidentified operation panel. Follow instructions for
		*1.

0016	Scanner unit	Motor hardware error 2 (Set Document Feeder, M960
		only). Follow instructions for *1.

0032	Printer unit	Carriage position error. Unplug and plug in. If this
		fails, call service.

E701	Copy unit	Image processing hardware error. Unplug and plug in.
		If this fails, call service.

E713	Scanner unit	CCD hardware unit. Unplug and plug in. If this fails,
		call service.

E731	Copy unit	Flash memory error. Unplug and plug in. If this fails,
		call service.

F502	Scanner unit	Lamp hardware error. Unplug and plug in. If this fails,
		call service.

F900	RDY-Bus communication	RDY-Bus communication error. Unplug and plug in. If
		this fails, call service.

8

U s e r G u i d e

8.13

Image 73

Contents User Guide Page Iii B l e o f C o n t e n t sFaxing General Information MaintenanceE r G u i d e 4 0 M 9 5 0 W O R K C E N T R E C O M P O N E N T S A p t e r O1z n eM940 M950 WorkCentre Components Connections N N E C T I O N SPaper Thickness Knob Control Panel N T R O L P a N E LBest Normal EXpress Draft N T R O L P a N E L Output Tray Paper TrayOutput Tray Extension M940 M950 WorkCentre Components Bypass Tray Rear Access DoorSoftware Components F T W a R E C O M P O N E N T SControlCentre F T W a R E C O M P O N E N T S Xerox ControlCentre 2.0 WorkCentre Status Bar R O X C O N T R O L C E N T R E 2 W O R K C E N T R ER O X C O N T R O L C E N T R E 2 W O R K C E N T R E P Y I N G A p t e r T 233w oCopying Place your original face-down on the document Copy Color Using the Set Document Feeder M950 onlyCopy Quality P E R S E T U P Paper SetupLighten/Darken G H T E N / D a R K E NLighten/Darken Color Intensity Lighten/Darken , use the Right/LeftReduce/Enlarge D U C E / E N L a R G EPress the Left/Right Navigator buttons L E C T B U T T O N I N T I N G A p t e r T 333h r e ePrinting Printing Documents I N T I N G D O C U M E N T SFile Print Print Document AsPrinting Cards I N T I N G C a R D SPrinting Envelopes I N T I N G E N V E L O P E SPrinting Single Envelope Thickness Knob to envelopePrinting Several Envelopes I N T I N G S E V E R a L E N V E L O P E SPrinting Iron-On Transfers I N T I N G I R O N O N T R a N S F E R SOutput tab, then select Iron-on transfer Paper Type list boxPrinting Labels I N T I N G L a B E L SPrinting Photographs I N T I N G P H O T O G R a P H SPaper/Output tab, and select Photo Quality Glossy Paper in the Paper Type list boxPrinting Transparencies I N T I N G T R a N S P a R E N C I E SPrinting Banners I N T I N G B a N N E R SSelect Bypass Tray S T O M I Z I N G Y O U R W O R K C E N T R E A p t e r F 433o u rCustomizing your WorkCentre S T O M I Z I N G C O P I E R F E a T U R E S Customizing Copier FeaturesSelecting WorkCentre Display Window Language Selecting Paper Default L E C T I N G P a P E R D E FaultSelecting Program Timeout L E C T I N G S L E E P M O D E S E T T I N G Selecting Sleep Mode SettingS T O M I Z I N G S C a N F E a T U R E S Customizing Scan FeaturesT T I N G a P R E S E T F O R E M a I L Setting a Preset for EmailA N N I N G A p t e r F 533i v eScanning Scanning using preset Scan Using PresetA N U S I N G P R E S E T Sending a Scan through Email N D I N G a S C a N T H R O U G H E M a I LScanning Using ControlCentre Pagis Inbox A N N I N G U S I N G M G I P H O T O S U I T E Scanning Using MGI PhotoSuiteSelect StartProgramsMGI PhotoSuite Select FileGet Photos FromCamera/ ScannerA N N I N G U S I N G M S W O R D A N N I N G U S I N G a D O B E P H O T O S H O P Scanning Using Adobe PhotoShopSelect StartProgramsAdobe PhotoShop A N N I N G U S I N G a D O B E P H O T O S H O P X I N G F R O M Y O U R P C A p t e r S633 iFaxing from your PC X I N G U S I N G P R E S E T Faxing Using PresetFaxing From ControlCentre Pagis Inbox X I N G F R O M C O N T R O L C E N T R E P a G I S I N B OX I N G F R O M C O N T R O L C E N T R E P a G I S I N B O I N T a I N I N G Y O U R W O R K C E N T R E A p t e r S 7 e v e nMaintaining Your WorkCentre Changing an Ink Cartridge A N G I N G a N I N K C a R T R I D G EA N G I N G a N I N K C a R T R I D G E Closed. Your WorkCentre will automatically Clean Print Head 1 Use for basic print head cleaning Cleaning the Print HeadE a N I N G T H E P R I N T H E a D Aligning the Print Head I G N I N G T H E P R I N T H E a DChanging the Print Head A N G I N G T H E P R I N T H E a DInsert the print head into the print carriage Troubleshooting TroubleshootingA p t e r E 8 i g h t Printing a Test I N T I N G a T E S T P a G EP E R F E E D I N G P R O B L E M S Paper Feeding ProblemsA L I T Y P R O B L E M S Quality ProblemsLight or blurred characters MenuMaintenanceClean Print Head 1. For more Paper Setup buttonSelect Full Image from Reduce/Enlarge button A L I T Y P R O B L E M S P I E R / P R I N T E R P R O B L E M S Copier/Printer ProblemsP I E R / P R I N T E R P R O B L E M S Printer prints very slowly A N N E R P R O B L E M S Scanner ProblemsSelect ScanScannerNext Select Show Twain interfaceOKFinishSelect ScannerNextAdvanced Error Codes Error codesError codes N E R a L I N F O R M a T I O N A p t e r N 9 i n eGeneral Information R V I C E a N D S U P P O R T Service and SupportD E R I N G S U P P L I E S SpecificationsOrdering Supplies Ink Cartridge/Print Head Re-Order NumbersScanner Software Included System Requirements for PC Connection F E T Y SafetyRegulatory Notices European Union Declaration Conformance Regulatory Notices USA FCC Statement Declaration of Conformity F E T Y D E D ePrinting Several