Xerox 701P35371 manual P I E R / P R I N T E R P R O B L E M S

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C O P I E R / P R I N T E R P R O B L E M S

Copier/Printer Problems

	Symptom	DiagnosDiaDiagnosis and/or Solutiongnosis and ors and/

	Paper feed problems	• Out of paper. Add paper.
		• Paper has not been loaded properly. Remove and re-insert the
		paper correctly.
		• There is too much paper in the paper tray. Remove some paper.
		• Check paper path for obstructions.

	Printed document does not	• Some PC software applications override the settings selected on
	match selected settings	the printer driver. In this case, choose the desired settings from
		the software application.

	Printed page is partly blank	• The page orientation setting may be incorrect in the print driver.
		Change the page orientation (e.g. portrait or landscape).
		• The actual paper size and the paper size settings in the printer
		driver do not match. Load the correct paper in the printer or
		change the paper size selection in the printer driver.
		• The printer cable may be incorrect. If not USB, the printer cable
		type should be IEEE 1284 - 1994 compliant.
		• Print head may need cleaning:
		• Press Menu/Exit on the Control Panel.
		• Press the down Navigator button until Maintenance
		displays.
		• Press the right Navigator button until Clean Print Head
		1 displays. Press the Select button.

8

U s e r G u i d e

8.9

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Contents User Guide Page Iii B l e o f C o n t e n t sFaxing General Information MaintenanceE r G u i d e A p t e r O1z n e 4 0 M 9 5 0 W O R K C E N T R E C O M P O N E N T SM940 M950 WorkCentre Components N N E C T I O N S ConnectionsPaper Thickness Knob N T R O L P a N E L Control PanelBest Normal EXpress Draft N T R O L P a N E L Paper Tray Output TrayOutput Tray Extension M940 M950 WorkCentre Components Bypass Tray Rear Access DoorF T W a R E C O M P O N E N T S Software ComponentsControlCentre F T W a R E C O M P O N E N T S Xerox ControlCentre 2.0 WorkCentre Status Bar R O X C O N T R O L C E N T R E 2 W O R K C E N T R ER O X C O N T R O L C E N T R E 2 W O R K C E N T R E A p t e r T 233w o P Y I N GCopying Place your original face-down on the document Using the Set Document Feeder M950 only Copy ColorCopy Quality P E R S E T U P Paper SetupLighten/Darken G H T E N / D a R K E NLighten/Darken Color Intensity Lighten/Darken , use the Right/LeftReduce/Enlarge D U C E / E N L a R G EPress the Left/Right Navigator buttons L E C T B U T T O N A p t e r T 333h r e e I N T I N GPrinting Printing Documents I N T I N G D O C U M E N T SFile Print Print Document AsPrinting Cards I N T I N G C a R D SPrinting Envelopes I N T I N G E N V E L O P E SPrinting Single Envelope Thickness Knob to envelopePrinting Several Envelopes I N T I N G S E V E R a L E N V E L O P E SPrinting Iron-On Transfers I N T I N G I R O N O N T R a N S F E R SOutput tab, then select Iron-on transfer Paper Type list boxPrinting Labels I N T I N G L a B E L SPrinting Photographs I N T I N G P H O T O G R a P H SPaper/Output tab, and select Photo Quality Glossy Paper in the Paper Type list boxPrinting Transparencies I N T I N G T R a N S P a R E N C I E SI N T I N G B a N N E R S Printing BannersSelect Bypass Tray A p t e r F 433o u r S T O M I Z I N G Y O U R W O R K C E N T R ECustomizing your WorkCentre Customizing Copier Features S T O M I Z I N G C O P I E R F E a T U R E SSelecting WorkCentre Display Window Language L E C T I N G P a P E R D E Fault Selecting Paper DefaultSelecting Program Timeout L E C T I N G S L E E P M O D E S E T T I N G Selecting Sleep Mode SettingS T O M I Z I N G S C a N F E a T U R E S Customizing Scan FeaturesT T I N G a P R E S E T F O R E M a I L Setting a Preset for EmailA p t e r F 533i v e A N N I N GScanning Scan Using Preset Scanning using presetA N U S I N G P R E S E T Sending a Scan through Email N D I N G a S C a N T H R O U G H E M a I LScanning Using ControlCentre Pagis Inbox A N N I N G U S I N G M G I P H O T O S U I T E Scanning Using MGI PhotoSuiteSelect StartProgramsMGI PhotoSuite Select FileGet Photos FromCamera/ ScannerA N N I N G U S I N G M S W O R D Scanning Using Adobe PhotoShop A N N I N G U S I N G a D O B E P H O T O S H O PSelect StartProgramsAdobe PhotoShop A N N I N G U S I N G a D O B E P H O T O S H O P A p t e r S633 i X I N G F R O M Y O U R P CFaxing from your PC X I N G U S I N G P R E S E T Faxing Using PresetFaxing From ControlCentre Pagis Inbox X I N G F R O M C O N T R O L C E N T R E P a G I S I N B OX I N G F R O M C O N T R O L C E N T R E P a G I S I N B O A p t e r S 7 e v e n I N T a I N I N G Y O U R W O R K C E N T R EMaintaining Your WorkCentre Changing an Ink Cartridge A N G I N G a N I N K C a R T R I D G EA N G I N G a N I N K C a R T R I D G E Closed. Your WorkCentre will automatically Cleaning the Print Head Clean Print Head 1 Use for basic print head cleaningE a N I N G T H E P R I N T H E a D Aligning the Print Head I G N I N G T H E P R I N T H E a DChanging the Print Head A N G I N G T H E P R I N T H E a DInsert the print head into the print carriage Troubleshooting TroubleshootingA p t e r E 8 i g h t Printing a Test I N T I N G a T E S T P a G EP E R F E E D I N G P R O B L E M S Paper Feeding ProblemsA L I T Y P R O B L E M S Quality ProblemsLight or blurred characters Paper Setup button MenuMaintenanceClean Print Head 1. For moreSelect Full Image from Reduce/Enlarge button A L I T Y P R O B L E M S P I E R / P R I N T E R P R O B L E M S Copier/Printer ProblemsP I E R / P R I N T E R P R O B L E M S Printer prints very slowly A N N E R P R O B L E M S Scanner ProblemsSelect ScanScannerNext Select Show Twain interfaceOKFinishSelect ScannerNextAdvanced Error Codes Error codesError codes A p t e r N 9 i n e N E R a L I N F O R M a T I O NGeneral Information R V I C E a N D S U P P O R T Service and SupportD E R I N G S U P P L I E S SpecificationsOrdering Supplies Ink Cartridge/Print Head Re-Order NumbersScanner Software Included System Requirements for PC Connection Safety F E T YRegulatory Notices European Union Declaration Conformance Regulatory Notices USA FCC Statement Declaration of Conformity F E T Y D E D ePrinting Several