Xerox 701P35371 manual A p t e r E 8 i g h t, Troubleshooting

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T R O U B L E S H O O T I N G

C h a p t e r E 8 i g h t

Troubleshooting

This chapter contains the following information:

•Printing a test page

•Paper feeding problems

•Quality problems

•Copier/Printer problems

•Scanner problems

•Error Problems

T R O U B L E S H O O T I N G

8

U s e r G u i d e

8.1

Image 61

Contents User Guide Page Iii B l e o f C o n t e n t sFaxing General Information MaintenanceE r G u i d e 4 0 M 9 5 0 W O R K C E N T R E C O M P O N E N T S A p t e r O1z n eM940 M950 WorkCentre Components Connections N N E C T I O N SPaper Thickness Knob Control Panel N T R O L P a N E LBest Normal EXpress Draft N T R O L P a N E L Output Tray Paper TrayOutput Tray Extension M940 M950 WorkCentre Components Bypass Tray Rear Access DoorSoftware Components F T W a R E C O M P O N E N T SControlCentre F T W a R E C O M P O N E N T S Xerox ControlCentre 2.0 WorkCentre Status Bar R O X C O N T R O L C E N T R E 2 W O R K C E N T R ER O X C O N T R O L C E N T R E 2 W O R K C E N T R E P Y I N G A p t e r T 233w oCopying Place your original face-down on the document Copy Color Using the Set Document Feeder M950 onlyCopy Quality P E R S E T U P Paper SetupLighten/Darken G H T E N / D a R K E NLighten/Darken Color Intensity Lighten/Darken , use the Right/LeftReduce/Enlarge D U C E / E N L a R G EPress the Left/Right Navigator buttons L E C T B U T T O N I N T I N G A p t e r T 333h r e ePrinting Printing Documents I N T I N G D O C U M E N T SFile Print Print Document AsPrinting Cards I N T I N G C a R D SPrinting Envelopes I N T I N G E N V E L O P E SPrinting Single Envelope Thickness Knob to envelopePrinting Several Envelopes I N T I N G S E V E R a L E N V E L O P E SPrinting Iron-On Transfers I N T I N G I R O N O N T R a N S F E R SOutput tab, then select Iron-on transfer Paper Type list boxPrinting Labels I N T I N G L a B E L SPrinting Photographs I N T I N G P H O T O G R a P H SPaper/Output tab, and select Photo Quality Glossy Paper in the Paper Type list boxPrinting Transparencies I N T I N G T R a N S P a R E N C I E SPrinting Banners I N T I N G B a N N E R SSelect Bypass Tray S T O M I Z I N G Y O U R W O R K C E N T R E A p t e r F 433o u rCustomizing your WorkCentre S T O M I Z I N G C O P I E R F E a T U R E S Customizing Copier FeaturesSelecting WorkCentre Display Window Language Selecting Paper Default L E C T I N G P a P E R D E FaultSelecting Program Timeout L E C T I N G S L E E P M O D E S E T T I N G Selecting Sleep Mode SettingS T O M I Z I N G S C a N F E a T U R E S Customizing Scan FeaturesT T I N G a P R E S E T F O R E M a I L Setting a Preset for EmailA N N I N G A p t e r F 533i v eScanning Scanning using preset Scan Using PresetA N U S I N G P R E S E T Sending a Scan through Email N D I N G a S C a N T H R O U G H E M a I LScanning Using ControlCentre Pagis Inbox A N N I N G U S I N G M G I P H O T O S U I T E Scanning Using MGI PhotoSuiteSelect StartProgramsMGI PhotoSuite Select FileGet Photos FromCamera/ ScannerA N N I N G U S I N G M S W O R D A N N I N G U S I N G a D O B E P H O T O S H O P Scanning Using Adobe PhotoShopSelect StartProgramsAdobe PhotoShop A N N I N G U S I N G a D O B E P H O T O S H O P X I N G F R O M Y O U R P C A p t e r S633 iFaxing from your PC X I N G U S I N G P R E S E T Faxing Using PresetFaxing From ControlCentre Pagis Inbox X I N G F R O M C O N T R O L C E N T R E P a G I S I N B OX I N G F R O M C O N T R O L C E N T R E P a G I S I N B O I N T a I N I N G Y O U R W O R K C E N T R E A p t e r S 7 e v e nMaintaining Your WorkCentre Changing an Ink Cartridge A N G I N G a N I N K C a R T R I D G EA N G I N G a N I N K C a R T R I D G E Closed. Your WorkCentre will automatically Clean Print Head 1 Use for basic print head cleaning Cleaning the Print HeadE a N I N G T H E P R I N T H E a D Aligning the Print Head I G N I N G T H E P R I N T H E a DChanging the Print Head A N G I N G T H E P R I N T H E a DInsert the print head into the print carriage Troubleshooting TroubleshootingA p t e r E 8 i g h t Printing a Test I N T I N G a T E S T P a G EP E R F E E D I N G P R O B L E M S Paper Feeding ProblemsA L I T Y P R O B L E M S Quality ProblemsLight or blurred characters MenuMaintenanceClean Print Head 1. For more Paper Setup buttonSelect Full Image from Reduce/Enlarge button A L I T Y P R O B L E M S P I E R / P R I N T E R P R O B L E M S Copier/Printer ProblemsP I E R / P R I N T E R P R O B L E M S Printer prints very slowly A N N E R P R O B L E M S Scanner ProblemsSelect ScanScannerNext Select Show Twain interfaceOKFinishSelect ScannerNextAdvanced Error Codes Error codesError codes N E R a L I N F O R M a T I O N A p t e r N 9 i n eGeneral Information R V I C E a N D S U P P O R T Service and SupportD E R I N G S U P P L I E S SpecificationsOrdering Supplies Ink Cartridge/Print Head Re-Order NumbersScanner Software Included System Requirements for PC Connection F E T Y SafetyRegulatory Notices European Union Declaration Conformance Regulatory Notices USA FCC Statement Declaration of Conformity F E T Y D E D ePrinting Several