Xerox 6110MFP manual Troubleshooting, Tips for avoiding paper jams, Clearing paper jams

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10 Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Tips for avoiding paper jams

•Clearing paper jams

•Understanding display messages

•Solving other problems

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. Follow the procedures on page 4.5. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is under the brackets of the tray.

•Do not remove paper from the tray while your machine is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. See page 4.2.

Ensure that the recommended print side of print media is facing up in the manual tray and tray.

Clearing paper jams

When a paper jam occurs, paper jam messages appear on the display. Refer to the table below to locate and clear the paper jam.

Message

Location of jam

Go to

 

 

 

Paper Jam 0

In the paper feed area

page 10.1

Open/Close Door

 

 

 

 

 

Paper Jam 1

In the fuser area or around

page 10.3

Open/Close Door

the rear cover

 

 

 

 

Scan Unit Open

In the paper exit area

page 10.2

or Paper Jam2

 

 

 

 

 

 

Manual Feeder

In the paper feed area

page 10.2

Paper Jam 0

 

 

 

 

 

Caution

To avoid tearing the paper, pull out the jammed paper gently and slowly. Follow the instructions in the following sections to clear the jam.

In the tray

1Open and close the front cover. The jammed paper is automatically ejected from the machine.

If the paper does not exit, go to the next step.

2Pull the tray out of the machine.

3Remove the jammed paper by gently pulling it straight out.

If the paper does not move when you pull, or if you do not see the paper in this area, check the paper exit area. See page 10.2.

4Insert the tray into the machine until it snaps into place.

5Open and close the front cover. Printing automatically resumes.

10.1 <Troubleshooting>

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Contents User Guide Page Contents Copying Using USB flash memoryMaintenance Basic printingOrdering supplies TroubleshootingSpecifications IndexOperational Safety Information Safety IntroductionLaser Safety Information Marks and LabelsDisconnect Device Emergency Power OffElectrical Supply Do Not Do TheseMaintenance Information Regulatory InformationUSA, Canada Energy program complianceCanada Environmental ChoiceIllegal Copies Other countriesEH&S Decisions on User Safety Notes EH&S Contact InformationIntroduction Special featuresFeatures 6110 MFP/B Macintosh systemsFront view Power switch Power receptacle USB port Rear coverMachine overview Rear viewControl panel overview LCD display with the toner cartridge messages Finding more informationSelecting a location Altitude adjustmentClick Printer Setting Utility Printing a demoCopy Menu System setupMenu overview Scan MenuAuto continue Using the power save modeChanging the display language Supplied software Printer driver featuresSoftware overview Linux System requirementsWindows MacintoshSelecting print media Selecting and loading print mediaLoading originals Type Size Dimensions Weight Capacitya Supported print media types and sizesGuidelines for selecting and storing print media Media sizes supported in each modeMode Size Source Guidelines for special print mediaTo avoid damaging the machine, use only Loading paper in the tray Loading paperTray Changing the size of the paper in the tray Close the paper cover Slide the tray back into the machineLoad the paper with the side to be printed on facing up Tips on using the manual feederManual feeder Setting the paper size and type Selecting the paper tray Changing the settings for each copyCopying Reduced/Enlarged copyDarkness Changing the default copy settingsPress Enter when Change Default appears Original typeID card copying Setting copy timeoutUsing special copy features Up or 4-up copying Poster copying Clone copying Erasing background imagesPrinting a document Canceling a print jobBasic printing Scanning basics Scanning to an application using a local ConnectionScanning Changing the settings for each scan job Changing the default scan settingsPlugging in a USB memory device Using USB flash memoryAbout USB memory Customizing scan to USB Scanning to a USB memory deviceScanning Deleting an image file Printing from a USB memory deviceManaging USB memory Formatting a USB memory devicePrinting directly from a digital camera Viewing the USB memory statusClearing memory MaintenancePrinting reports Printing a reportCleaning the inside Cleaning your machineCleaning the outside Cleaning the scan unit Toner cartridge storage Maintaining the toner cartridgeRedistributing toner Expected cartridge lifeReplacing the toner cartridge Replacing the imaging unit Tip Replacing the waste toner container Checking replaceables Maintenance partsChecking the machine’s serial number Items Yield AverageClearing paper jams TroubleshootingTips for avoiding paper jams Paper exit area Understanding display messages Low Heat Error Message Meaning Suggested solutions Install TonerInstall Cycle PowerSolving other problems Paper feeding problemsSelect Xerox Phaser Printing problemsCondition Possible cause Suggested solutions See the Software sectionDropouts Printing quality problemsToner specks Vertical lines Condition Suggested solutions White SpotsCondition Suggested solutions Vertical repetitive Color or BlackWrinkles or Condition Suggested solutions Curl or waveCondition Suggested solutions Character Voids CreasesCopying problems Scanning problemsCommon Linux problems Common Windows problemsCommon Macintosh problems Problem Possible cause and solutionsYou should wait for completion Current job or should press the Release Supplies How to purchaseOrdering supplies Printer specifications SpecificationsGeneral specifications Scanner and copier specifications Index NumericsToner cartridge maintaining 9.4 redistributing 9.4 replacing Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Installing Printer Software Removing Printer SoftwareCustom Installation Select the components to be installed and click Next Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Quality Color ModeGraphics Tab Advanced OptionsPrinter Tab Ohter Features TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Select Local Port and click New PortChanging the Status Monitor Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen Help FileWindows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows VistaGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Printers TabClasses Tab Scanners ConfigurationPorts Configuration Sharing Ports Between Printers and ScannersConfiguring Printer Properties Printing a Document Printing from ApplicationsClick Properties Scanning a DocumentPrinting Files Using the Image Manager Adding Job Type SettingsTools Function Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Select Easy Install and click InstallUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a USB-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Paper TypeScanning Index Windows 10 true-type option
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6110MFP specifications

The Xerox 6110MFP is a versatile multifunction printer that stands out in the crowded market of office equipment. Known for its impressive array of features, this model is designed to meet the diverse needs of small to medium-sized businesses, providing functionality that integrates printing, copying, scanning, and faxing capabilities into a single unit.

One of the standout features of the Xerox 6110MFP is its exceptional print quality. Utilizing advanced color LaserJet technology, it delivers sharp text and vibrant images at a maximum resolution of 1200 x 2400 dpi. This ensures professionals can produce high-quality documents, marketing materials, and presentations that leave a lasting impression. The printing speeds are also notable, achieving up to 30 pages per minute for black and white documents and 27 pages per minute for color prints, allowing users to complete their tasks efficiently.

Additionally, the 6110MFP incorporates a robust scanning function. It features a flatbed scanner and an automatic document feeder (ADF), enabling users to scan both singles and multiple pages quickly. With a resolution of up to 600 x 600 dpi for scanning, businesses can digitize their physical documents with stunning clarity. The capability to convert paper documents into editable formats boosts productivity by allowing easy editing and sharing of information.

In terms of connectivity, the Xerox 6110MFP excels with various options. Users can connect via USB, Ethernet, or even wirelessly through Wi-Fi, providing flexible installation options and ease of access from multiple devices. Additionally, the printer supports mobile printing through popular platforms such as Apple AirPrint and Google Cloud Print, catering to the growing trend of mobile workforce environments.

Security is another critical aspect of the Xerox 6110MFP. To protect sensitive information, the device comes equipped with features such as secure printing, which requires authentication for access, and various data encryption measures.

Lastly, the Xerox 6110MFP is designed for user-friendly operation. Its intuitive control panel, equipped with a clear LCD display, allows for easy navigation of functions and settings. Furthermore, the printer is energy-efficient, complying with Energy Star standards, making it an eco-friendly choice for businesses striving for sustainability.

In conclusion, the Xerox 6110MFP is a well-rounded multifunction printer that offers excellent print quality, fast printing and scanning capabilities, versatile connectivity options, and solid security features. Its combination of technology and user-friendly design makes it an ideal choice for businesses looking to enhance their productivity and efficiency.
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