Belkin F1D104-OSD Troubleshooting, General Problems, Monitor/Video Problems, Keyboard Problems

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Troubleshooting

General Problems:

Q:The OSD menu does not display a "" on a port where a computer is connected and powered up. What do I do?

A:• RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have

re-detected all the active ports.

En

 

Q: When cascading, the MASTER unit does not see the slave unit(s).

A:• Refer to the Hardware Installation section for information on how to properly connect the daisy-chain cable.

Make sure that the daisy-chain cable that you are using is the F1D108-CBL. Using any other cable will not guarantee proper operation or video quality.

RESET the MASTER OmniViewPRO.

Although a power supply is not necessary to make the slave unit work, try adding a power supply.

Q:The names on my On-Screen Display got erased and have defaulted back to Channel 1, Channel 2, etc. What happened?

A:• You may have pressed [SCROLL LOCK] [DEL]. This erases all the On-Screen Display names.

Monitor/Video Problems:

Q: I am getting ghosting, shadowing or fuzzy images on my monitor. What do I do?

A:• Check the cables and make sure they are inserted properly.

Your resolution and/or refresh rate is extremely high, or your cable is too long. Replace your VGA cables with coaxial, double-shielded cables such as Belkin A3H981-XX.

Check to make sure that the power adapter is plugged in and is working properly. It must be 12VDC, 1000mA minimum. Make sure the power switch is on.

Lower your refresh rate and/or screen resolution settings.

Keyboard Problems:

Q: The keyboard is not detected, or a keyboard error is reported during boot-up.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Check to make sure that the power adapter is plugged in and is working properly. It must be 12VDC, 1000mA minimum. Make sure the power switch is on.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Do not press any keys on the keyboard while the selected computer is booting up. This is true for any PC, whether stand-alone or connected to a KVM switch.

Q: The computers boot up fine, but the keyboard does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Make sure the keyboard works when directly plugged into the computers.

Try a different keyboard, but use only 101, 102 or 104-key keyboards.

Make sure that the keyboard driver is for 101, 102 or 104-key keyboards, and not old XT keyboards.

Check to make sure that the power adapter is plugged in and is working properly. It must be 12VDC, 1000mA minimum. Make sure the power switch is on.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

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Contents OmniView PRO P72895F1D104-OSD-univman.qxd 7/16/01 324 PM Table of Contents P72895F1D104-OSD-univman.qxd 7/16/01 324 PM Package Contents FeaturesIntroduction Technical Specifications Front Panel Product DetailRear Panel Individual Cables and Adapters DIN Female List of Parts NeededPS/2 Cable Kit A3X982 AT Cable Kit A3X939Hardware Installation DIP Switch # Bank Address Back of OmniView PRO PS/2 Mouse PS/2 Style Keyboard Back of PC Back of OmniView PRO F2N036-XX Daisy-Chaining the OmniView PRO Hardware Installation Usage Usage WIN98 NT Server MAC OS8 Channel Bank Display Time Scan TimeBANK/SCAN Button Keyboard Problems TroubleshootingGeneral Problems Monitor/Video ProblemsProblems with computers using the serial mouse output PS/2 Mouse Problems at the console or computersOr modems CE Declaration of Conformity Belkin Components One Year Product WarrantyInformation FCC StatementContenu de l’emballage CaractéristiquesSpécifications techniques Face Avant Détails relatifs au produitFace Arrière Câbles individuels et adaptateurs Liste des pièces nécessairesKit de câbles PS/2 A3X982f Kit de câbles AT A3X939fInstallation du matériel Installation du matériel suite Dos de l´OmniView PRO Souris PS/2 Clavier PS/2 Dos du PC Dos de l´OmniView PRO F2N036fXX Mise en cascade de l’OmniView PRO Installation du matériel suite Utilisation Utilisation suite WIN98 Display Time Duree DE L’AFFICHAGE Scan Time Duree DU BalayageBouton BANK/SCAN Banc / Balayage Problèmes de clavier Détection des erreursProblèmes généraux Problèmes de moniteur/vidéoProblèmes de souris PS/2 sur la console ou les ordinateurs Détection des erreurs suiteDétection des erreurs suite Détection des erreurs suite Garantie produit un an de Belkin Components InformationsDéclaration FCC Déclaration de conformité CELeistungsmerkmale EinleitungPackungsinhalt Technische Daten Vorderseite ProduktansichtRückseite Kabel und Adapter Erforderliche KomponentenPS/2-Kabelgarnitur A3X982g AT-Kabelgarnitur A3X939gHardware-Installation Hardware-Installation Fortsetzung PRO Rückseite des OmniView PRO F2N036gXX Verkettung von OmniView PRO-Geräten Hardware-Installation Fortsetzung Anwendung Anwendung Fortsetzung Belkin F1D104-OSD Wird rechts angezeigt Schalter BANK/SCAN FehlersucheScan Time Abfragezeit Display Time AnzeigezeitTastaturprobleme Monitor-/GrafikproblemeProbleme mit der PS/2-Maus bei Konsole oder PCs Fehlersuche Fortsetzung Cursor völlig unkontrolliert CE-Konformitätserklärung FCC-ErklärungEinjährige Produktgarantie von Belkin Components Voordelen InleidingInhoud verpakking Technische specificaties Frontpaneel ProductopbouwAchterzijde Afzonderlijke kabels en adapters OnderdelenlijstPS/2 Cable Kit A3X982n PS/2 kabelset AT Cable Kit A3X939n AT kabelsetApparatuur installeren Apparatuur installeren vervolg Achterzijde OmniView PRO PS/2 muis PS/2 toetsenbord Achterzijde PC Achterzijde OmniView PRO F2N036nXX Doorverbinden van de OmniView PRO Apparatuur installeren vervolg Gebruik Gebruik vervolg Belkin F1D104-OSD Is rechts afgebeeld Display Time Weergavetijd Scan Time ScantijdDe ‘BANK/SCAN’ toets Probleemoplossing Problemen van algemene aardProblemen met monitor/video Problemen met het toetsenbordProblemen met computers die de seriële muispoort gebruiken Problemen met een PS/2 muis op de console of de computersProbleemoplossing vervolg Probleemoplossing vervolg Een jaar productgarantie van Belkin Components InformatieFCC* Verklaring CE ConformiteitsverklaringOpzioni IntroduzioneIl pacchetto contiene Specifiche tecniche Pannello Frontale Dettagli sul prodottoPannello Posteriore Cavi ed adattatori singoli Elenco delle parti necessarieKit cavi PS/2 A3X982i Kit cavi AT A3X939iInstallazione hardware Installazione hardware continua Retro dell’OmniView PRO Mouse PS/2 Tastiera PS/2 Oppure Catena di priorità OmniView PRO Installazione hardware continua Impiego Impiego continua WIN98 Intervallo DI Visualizzazione Intervallo DI ScansioneIl pulsante Bancata / Scansione Problemi di tastiera Risoluzione degli erroriProblemi generali Problemi di monitor / videoProblemi con il mouse PS/2 sulla console o al computer Risoluzione degli errori continuaPorte seriali o i modem Problemi con i computer utilizzando un’uscita mouse serialeRisoluzione degli errori continua Garanzia di un anno Belkin Components InformazioniDichiarazione FCC Dichiarazione di Conformità CE