Belkin F1D104-OSD user manual PS/2 Mouse Problems at the console or computers

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Troubleshooting (continued)

PS/2 Mouse Problems at the console or computers:

Q: The mouse is not detected during boot-up.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Check your computer/motherboard documentation making sure that the PS/2 mouse port (or IRQ) is enabled.

Make sure the mouse is detected directly plugged into the computer. Rebooting is necessary when trying this. If the computer still does not detect the mouse, then your computer’s PS/2 mouse port has a problem.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Q: The computers boot up fine, but the mouse does not work.

A:• Check the cables and make sure they are inserted properly in the correct ports.

Make sure the mouse works when directly plugged into the computer. Rebooting is necessary when trying this. If the mouse pointer still does not move, then either your PS/2 mouse port or the mouse itself has a problem.

Try a different mouse.

Make sure the mouse is a true PS/2 mouse. A combo mouse will work just as long as it is set for PS/2 mode with the correct adapter. A serial-only mouse with a combo mouse adapter WILL NOT work.

Check to make sure that the power adapter is plugged in and is working properly. It must be 12VDC, 1000mA minimum. Make sure the power switch is on.

RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel. Access the OSD menu again and it should have re-detected all the active ports.

Q:When I switch from one port to another, mouse movement is completely erratic. What do I do?

A:• RESET the OmniViewPRO by simultaneously pressing the BANK/SCAN and CHANNEL buttons on the front panel or use hot key command [SCROLL LOCK] [SCROLL LOCK] [END] to reset the OmniViewPRO. Access the OSD menu again and it should have re- detected all the active ports.

Make sure you do not have more than one mouse driver. Make sure that the driver is either for a Standard PS/2 or Microsoft®-compatible PS/2 mouse. Try to obtain the latest version from your hardware manufacturer.

If you are using a specialized mouse such as a cordless mouse, scrolling mouse or mice with more than 2 operational buttons, use generic PS/2 mouse drivers. Non-standard mice often use non-PS/2 proprietary mouse protocol.

Make sure you do not have any mouse drivers loaded in your config.sys or autoexec.bat files.

Avoid moving the mouse or pressing the mouse buttons when switching ports.

Reset the mouse to resume proper mouse movement simply by unplugging the mouse from the front of the OmniViewPRO for about 2-3 seconds, and plugging it in again.

Problems with computers using the serial mouse output:

NOTE: The OmniViewPRO has Integrated Mouse Conversion Technology. This technology converts the PS/2 mouse signals at the console to serial mouse signals. Windows® 9x Control Panel System applet may not display that it has detected a mouse, but the Modem applet will show a serial mouse at a certain serial port.

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Contents OmniView PRO P72895F1D104-OSD-univman.qxd 7/16/01 324 PM Table of Contents P72895F1D104-OSD-univman.qxd 7/16/01 324 PM Introduction FeaturesPackage Contents Technical Specifications Rear Panel Product DetailFront Panel List of Parts Needed PS/2 Cable Kit A3X982AT Cable Kit A3X939 Individual Cables and Adapters DIN FemaleHardware Installation DIP Switch # Bank Address Back of OmniView PRO PS/2 Mouse PS/2 Style Keyboard Back of PC Back of OmniView PRO F2N036-XX Daisy-Chaining the OmniView PRO Hardware Installation Usage Usage WIN98 NT Server MAC OS8 Channel Bank BANK/SCAN Button Scan TimeDisplay Time Troubleshooting General ProblemsMonitor/Video Problems Keyboard ProblemsPS/2 Mouse Problems at the console or computers Problems with computers using the serial mouse outputOr modems Belkin Components One Year Product Warranty InformationFCC Statement CE Declaration of ConformityCaractéristiques Contenu de l’emballageSpécifications techniques Face Arrière Détails relatifs au produitFace Avant Liste des pièces nécessaires Kit de câbles PS/2 A3X982fKit de câbles AT A3X939f Câbles individuels et adaptateursInstallation du matériel Installation du matériel suite Dos de l´OmniView PRO Souris PS/2 Clavier PS/2 Dos du PC Dos de l´OmniView PRO F2N036fXX Mise en cascade de l’OmniView PRO Installation du matériel suite Utilisation Utilisation suite WIN98 Bouton BANK/SCAN Banc / Balayage Scan Time Duree DU BalayageDisplay Time Duree DE L’AFFICHAGE Détection des erreurs Problèmes générauxProblèmes de moniteur/vidéo Problèmes de clavierDétection des erreurs suite Problèmes de souris PS/2 sur la console ou les ordinateursDétection des erreurs suite Détection des erreurs suite Informations Déclaration FCCDéclaration de conformité CE Garantie produit un an de Belkin ComponentsPackungsinhalt EinleitungLeistungsmerkmale Technische Daten Rückseite ProduktansichtVorderseite Erforderliche Komponenten PS/2-Kabelgarnitur A3X982gAT-Kabelgarnitur A3X939g Kabel und AdapterHardware-Installation Hardware-Installation Fortsetzung PRO Rückseite des OmniView PRO F2N036gXX Verkettung von OmniView PRO-Geräten Hardware-Installation Fortsetzung Anwendung Anwendung Fortsetzung Belkin F1D104-OSD Wird rechts angezeigt Fehlersuche Scan Time AbfragezeitDisplay Time Anzeigezeit Schalter BANK/SCANProbleme mit der PS/2-Maus bei Konsole oder PCs Monitor-/GrafikproblemeTastaturprobleme Fehlersuche Fortsetzung Cursor völlig unkontrolliert Einjährige Produktgarantie von Belkin Components FCC-ErklärungCE-Konformitätserklärung Inhoud verpakking InleidingVoordelen Technische specificaties Achterzijde ProductopbouwFrontpaneel Onderdelenlijst PS/2 Cable Kit A3X982n PS/2 kabelsetAT Cable Kit A3X939n AT kabelset Afzonderlijke kabels en adaptersApparatuur installeren Apparatuur installeren vervolg Achterzijde OmniView PRO PS/2 muis PS/2 toetsenbord Achterzijde PC Achterzijde OmniView PRO F2N036nXX Doorverbinden van de OmniView PRO Apparatuur installeren vervolg Gebruik Gebruik vervolg Belkin F1D104-OSD Is rechts afgebeeld De ‘BANK/SCAN’ toets Scan Time ScantijdDisplay Time Weergavetijd Problemen van algemene aard Problemen met monitor/videoProblemen met het toetsenbord ProbleemoplossingProbleemoplossing vervolg Problemen met een PS/2 muis op de console of de computersProblemen met computers die de seriële muispoort gebruiken Probleemoplossing vervolg Informatie FCC* VerklaringCE Conformiteitsverklaring Een jaar productgarantie van Belkin ComponentsIl pacchetto contiene IntroduzioneOpzioni Specifiche tecniche Pannello Posteriore Dettagli sul prodottoPannello Frontale Elenco delle parti necessarie Kit cavi PS/2 A3X982iKit cavi AT A3X939i Cavi ed adattatori singoliInstallazione hardware Installazione hardware continua Retro dell’OmniView PRO Mouse PS/2 Tastiera PS/2 Oppure Catena di priorità OmniView PRO Installazione hardware continua Impiego Impiego continua WIN98 Il pulsante Bancata / Scansione Intervallo DI ScansioneIntervallo DI Visualizzazione Risoluzione degli errori Problemi generaliProblemi di monitor / video Problemi di tastieraRisoluzione degli errori continua Problemi con il mouse PS/2 sulla console o al computerProblemi con i computer utilizzando un’uscita mouse seriale Porte seriali o i modemRisoluzione degli errori continua Informazioni Dichiarazione FCCDichiarazione di Conformità CE Garanzia di un anno Belkin Components