IBM M22 MFP manual Solve setup problems, Problem Solution

Page 48

Solve setup problems

Problem	Solution
Ready message not displayed	The control panel and the printer are not talking to each other, or the
	printer or scanner may be turned off.
	1	Turn the printer off, and then back on.
	2	Turn the printer and scanner off. Make sure all cables and cords are
		connected, and then power up in the correct order.
	Note: Remember to turn the scanner on before turning on the printer.

Control panel buttons not responding	Make sure the printer is turned on.
	Note: Remember to turn the scanner on before turning on the printer.

Scanner is not working	1	Make sure the scanner is unlocked. See step 5 on page 23.
	2	Turn printer and scanner off. Make sure all cables and cords are
		connected, and then power up in the correct order.
	Note: Remember to turn the scanner on before turning on the printer.

Test document did not print	1	Verify that each electrical outlet has power.
	2	Make sure all cables and line cords are properly seated.
	3	Restart the copy job.

Unable to send or receive faxes	1	Make sure the telephone fax line cable is properly connected to the
		fax modem port on the print server and to the fax phone outlet.
	2	Repeat the fax setup. See “Set send and receive fax information” on
		page 32.
	3	Refer to the online information on the MFP CD. Click View
		Documentation Use MFP Solving fax problems.

Network scanning modes	Scan to network modes must be configured in order to show up in the
(SCAN → PROFILE, SCAN → EMAIL,	MFP control panel. See “Set up network scanning” on page 37 for
or SCAN → FTP) do not appear in the	detailed instructions.
control panel

Getting more help Contact the place where you bought your MFP.

Solve setup problems

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Image 48

Contents IBM Page IBM Edition January Contents Solve setup problems Maintain your scanner Notices Using this book Get startedTurning off the printer Selecting a location for your printer and MFP Customizing your MFP option Shelf, and scannerAssemble paper handling options Preparing the caster baseAttaching the caster base to the 2000-sheet drawer Topic Go toDrawer bottom Front Assemble paper handling options Assemble paper handling options Installing screws 500-sheetDrawer and caster BaseAssemble paper handling options Installing the duplex unit Positioning the printer Assemble paper handling options Installing printer memory and network options Removing the shieldInstalling memory Installing a firmwareCard Reattaching the shield Closing the doors Set up the printer Removing the print cartridge packagingAttaching decals and overlay Loading paper Verifying printer setup Printing a menu settingsAttaching the printer cables Configuring for Printing a network setupPrinting Quick Reference information Assigning a printer IP addressVerifying the IP settings Attaching the scanner shelfSet up the printer Install the scanner Install the feed tray and paper stop Install the feed tray and paper stop Attach cables and power cords Attaching cables to the printerAttaching cables to the scanner Performing a power up sequence Turn on the scanner and printerPlease Set Date/Time Change your default copy settings Manually changing settingsUsing your browser Using MarkVision ProfessionalSet send and receive fax information Understanding FCC fax requirementsPerforming manual fax setup Performing browser fax setup Changing optional settings Using MarkVision Professional to set fax informationSetting up a fax transmission log Creating permanent fax destinations Enabling fax server functionSet up network scanning Performing Scan to Network General SetupSpecify Smtp gateway and other E-mail settings Click FTP Destinations Setup Creating permanent FTP destinationsVerify MFP setup Testing scan to networkSending a test fax Distribute MFP user instructions Solve setup problems Problem SolutionMaintain your scanner Clearing a paper JamCleaning the automatic document feeder Cleaning Document glassMoving the scanner Replacing the pad assembly Pad clamp Electronic emission notices Industry Canada CS-03 notice European Community EC directives conformity South Africa telecommunications notice Page Readers Comments Ð Wed Like to Hear from You Business Reply Mail Page Ibmr