Polycom 3725-64325-005 manual Contacting Technical and Solution Support, Using the Knowledge Base

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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control

Viewing Call Statistics Using the Polycom Touch Control

To view information about a point-to-point call in progress:

1Touch Participants.

2Participant information is displayed.

3Touch View Call Statistics.

Streams associated with the participant are displayed beneath the participant information. To view more information about a specific stream, navigate to the desired stream and touch . From an individual stream view you can touch Next Stream to view the next stream in the list.

To view information about a multipoint call in progress:

1Touch Participants.

A list of participants in the call is displayed.

2Touch View Call Statistics and do one of the following:

To view a participant’s details, navigate to the desired participant, and touch .

The participants’ active streams are displayed beneath the participant information. To view more

information about a specific stream, navigate to the desired stream and touch . From an individual stream view you can select Next Stream to view the next stream in the stream list.

To quickly access a list of all active audio, video, and content streams within the call, navigate to Active Streams. This option is available in SVC calls only. Select the desired stream and touch .

Searching for Answers in the Product Documentation

You can find Polycom product documentation at support.polycom.com. Under Documents and

Downloads, select Telepresence and Video > RealPresence Group [your system type], and then search

for the document you want. The documents are grouped by version number, starting with the last version first.

Using the Knowledge Base

For more troubleshooting information, search the Knowledge Base at support.polycom.com.

Contacting Technical and Solution Support

Before you call technical support, please refer to Troubleshooting on page 26. After you have tried those solutions, you might need to contact one of the following Polycom support groups:

Polycom Technical Support on page 27 Polycom Solution Support on page 28

Polycom Technical Support

If you are not able to make test calls successfully and you have verified that the equipment is installed and set up correctly, contact your Polycom distributor or Polycom Technical Support.

Polycom, Inc.

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Contents User’s Guide Patent Information Trademark InformationContents Showing Content from a Document Camera Polycom, Inc Using the Polycom Touch Control Pairing with a RealPresence Group System Powering On and OffTo place a call by entering a name or number Calling and AnsweringCalling by Entering a Name or Number To disconnect from a Group systemCall Screen Calling from the Contacts ScreenCalling from the Recent Calls List Answering a CallEnding a Call Using Call Hold and ResumePoint-to-Point Hold and Resume To resume a call on hold Participating in Encrypted CallsMultipoint Hold and Resume To manage an incoming call while on a callTo verify the check codes match Using Encryption Check Code on H.323 Point-to-Point CallsControlling What You See Viewing Details About Your SystemTo view your system details Adjusting Touch Control BrightnessSelecting and Adjusting a Camera or Other Video Source To adjust the Polycom Touch Control display brightnessTouch Control Camera Using the Polycom EagleEye IV CameraUsing EagleEye Director Tracking in a Call Enabling and Disabling Tracking in a CallTo view presets or move the camera to a stored preset Setting and Using Camera PresetsTo disable EagleEye Director tracking in a call To enable EagleEye Director tracking in a callMuting the Microphone Adjusting VolumeAdjusting Touch Control Volume Controlling What You HearTo adjust the Polycom Touch Control volume Showing ContentPoints to note about showing content Showing Content with People+Content IPTo start showing content To stop showing contentConnecting a USB Device to the Polycom Touch Control Showing Content from a USB DriveTo view files stored on a USB drive, touch USB drive button To start showing a document or object in a call Showing Content from a Document CameraTo annotate the content Before the call beginsIncluding Multiple Sites in Video Calls Working with Directory and Contact EntriesPlacing a Multipoint Call Multipoint Viewing Modes Passwords for Multipoint CallsHanging Up a Multipoint Call Multiple Layouts in Lync Calls Temporarily Refusing CallsChanging the Way Calls Are Answered Multipoint Viewing LayoutsTo mute automatically answered video calls Answering Video Calls AutomaticallyMuting Automatically Answered Video Calls To automatically answer video callsTo view scheduled meetings from the calendar Using Microsoft Outlook CalendaringViewing Scheduled Meetings Calling From Meetings on Your CalendarIcon Presence Description Viewing Presence States for ContactsDisturb To manually create a multipoint call with Cccp Muting in a Cccp CallAllowing Video Display on the Web Adjusting for Room LightingCustomizing Your Workspace Allowing the Far-End System to Control Your CameraIncoming Call Alert for Hearing-Impaired Users Using the Virtual Remote ControlTo allow the display of video on the web Using the Virtual Remote Control TroubleshootingPlacing a Test Call Searching for Answers in the Product Documentation Contacting Technical and Solution SupportUsing the Knowledge Base Viewing Call Statistics Using the Polycom Touch ControlPolycom Solution Support Regulatory Notices

3725-64325-005 specifications

The Polycom 3725-64325-005 is an advanced communication device that caters to the growing need for high-quality audio and video conferencing solutions in various business environments. This model is part of Polycom’s renowned line of collaboration tools designed to enhance productivity, improve teamwork, and facilitate seamless communication across distances.

One of the standout features of the Polycom 3725-64325-005 is its exceptional audio quality. It leverages Polycom's patented Acoustic Clarity technology, which ensures that every participant is heard clearly in conference calls. This technology minimizes background noise and echo, creating a true-to-life experience that allows users to engage naturally in discussions, making it ideal for conference rooms.

In terms of video capabilities, the device supports high-definition video conferencing, delivering crystal-clear visuals that can accommodate up to 1080p resolution. This level of detail allows participants to easily read body language and engage more interactively, bridging the gap between remote and in-person meetings. Additionally, it features advanced video compression technologies that optimize bandwidth usage, ensuring smooth video transmission even in low-bandwidth environments.

The Polycom 3725-64325-005 is also equipped with a user-friendly interface that simplifies the setup and management of video calls. Its customizable touchscreen interface allows users to control various aspects of their meetings, including connecting to different platforms and controlling camera views. This adaptability means it can easily integrate into existing setups, supporting a variety of collaboration platforms including Skype for Business, Zoom, and others.

Security is another critical consideration for the Polycom 3725-64325-005. The device incorporates robust encryption protocols to protect data and privacy during communication. This ensures that sensitive information shared during conferences remains secure and confidential.

Furthermore, the Polycom 3725-64325-005 promotes integration with various peripheral devices, such as external microphones and cameras, enabling users to tailor their conferencing experience to their specific needs. Its compatibility with industry-standard protocols makes it a versatile choice for organizations looking to enhance their conferencing capabilities.

In conclusion, the Polycom 3725-64325-005 represents a comprehensive solution for modern communication challenges. With its focus on audio and video quality, ease of use, security features, and integration capabilities, this device is well-suited to meet the demands of today’s dynamic business environments, helping teams connect more effectively, regardless of their location.
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