Polycom 6400-S manual Restarting the network, Rebooting the system, Using Network Test Tools

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User Guide V2IU 6400-S Converged Network Appliance

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Restarting the network

Use Network Restart to stop and the restart all the networking services that are running on the system. Technical support may request that networking services be restarted during a troubleshooting session.

Restarting network services will interrupt the system for up to a minute. All voice and data sessions currently in progress will be interrupted! Proceed with caution!

To restart the network:

1.In the navigation bar, select System.

2.In the System menu, select Network Restart.

3.In the Network Restart page, press Restart.

Rebooting the system

Rebooting the system stops all networking services and reboots the 6400-S. The operating system and networking services will be loaded from scratch. Reboot is functionally equivalent to power cycling the 6400-S. Technical support may request that the system be rebooted during a troubleshooting session.

Rebooting the system will interrupt services for a few minutes. All voice and data sessions currently in progress will be interrupted! Proceed with caution!

To reboot the system:

1.In the navigation bar, select System.

2.In the System menu, select Reboot system.

3.In the Reboot system page, press Reboot.

Using Network Test Tools

A network administrator may use the test tools on this page to verify connectivity of the 6400-S and trace the path of data throughout the network. You can run a ping test or a traceroute test.

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Contents User Guide V2IU 6400-S Converged Network Appliance Trademark Information Contents Configuring Network Settings Configuring VoIPConfiguring the Firewall Administrative OptionsContents User Guide V2IU 6400-S Converged Network Appliance Introduction Introducing the V2IU 6400-S Converged Network ApplianceService Provider E-1NxT-1/E-1 Branch Office Features Physical Connections and SpecificationsManagement Features User Guide V2IU 6400-S Converged Network Appliance Physical Installation1 Installing the 6400-SIf AC power supplies are installed If DC power supplies are installed Power Supplies1 DC Power Supply Interface RequirementsAC Power Supply Interface Requirements DC Power Supply LED IndicatorsConfiguring the V2IU 6400-S Connecting to the 6400-SUser Guide V2IU 6400-S Converged Network Appliance Navigating through the configuration pages Logging in and out of the 6400-SGetting help Getting information about the networkRouting Information Getting information about the system System uptime Recent Call Log Configuring Network Settings Configuring subscriber interface settingsConfiguring provider interface settings Setting the Ethernet link rate Link speed and duplex with locally attached devices Configuring the Network Setting DescriptionTo configure network settings Configuring VoIP To configure VoIP ALG Configuring VoIP Field Description Currently registered Configuring VoIP subnet routing Deleting a VoIP subnet route Configuring VoIP survivability Configuring sofswitch survivabilitySoftswitch redundancy configuration Configuring Vrrp To configure Sofswitch Redundancy, enter the followingConfiguring VoIP User Guide V2IU 6400-S Converged Network Appliance Configuring the Firewall Configuring the firewall basic settingsTo configure basic settings Configuring advanced firewall settings Basic settings rulesAdvanced setting rules Enabling or disabling the firewallAdministrative Options Changing the administration passwordSpecifying user commands Managing SIP, Mgcp or H.323 clients Selecting a client Deleting clientsQuerying clients Adding clientsUsing Network Test Tools Rebooting the systemRestarting the network Running a ping test Running a traceroute testUpgrading the firmware Configuring a management interface Configuring the interfaceReconnecting the 6400-S Configuring the trusted management addresses Move the connection from Port 2 to PortSetting the Provider MTU size Enabling Snmp Field Description Disabling Snmp Enabling remote system loggingAddressport Setting the system date and time Disabling remote system loggingCreating a static route Deleting a static route User Guide V2IU 6400-S Converged Network Appliance Troubleshooting Tips Trouble accessing the InternetAppendix No dial toneTelephone doesnt register with the softswitch Checking the configurations on the ALGPinging the softswitch Checking the ALG registration codeImportant Safeguards Regulatory NoticesOther Rights and Limitations Regulatory Notices Warranty and Warranty Exclusions Regulatory Notices Miscellaneous Regulatory Notices User Guide V2IU 6400-S Converged Network Appliance Regulatory Notices User Guide V2IU 6400-S Converged Network Appliance Regulatory Notices Compliance and Compatibility1 Regulatory Notices