Compaq LP8000-F1 manual Troubleshooting, Post Conditions and Results

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Chapter 4

Troubleshooting

Introduction

The Power-On Self Test (POST), valid for Windows NT, Tru64Unix, and OpenVMS operating systems and the Windows NT System Event Logger (Viewer) are troubleshooting utilities for the 64-Bit PCI-To-Fibre Channel Host Bus Adapter (HBA). This chapter explains the use of these utilities in the event of an HBA problem.

POST Conditions and Results

Table 4-1 lists the HBA LED states with descriptions of each. . The position of the Post LED indicators is defined in Figure 1-1 and Table 1-1 of this manual.

If the LEDs indicate a failure during POST:

1.Make sure that the HBA is seated firmly in the PCI slot.

2.Verify that the fibre cable connection to the HBA is secure.

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Contents Bit PCI-To-Fibre Channel Host Bus Adapter Page Contents Device Driver Installation Glossary Index List of Figures Text Conventions About This GuideSymbols on Equipment Symbols in TextCompaq Technical Support Getting HelpCompaq Website Compaq Authorized Reseller Overview IntroductionProduct Description Bit PCI-to-fibre channel host bus adapter Bit PCI-to-Fibre Channel Host Bus Adapter Jumper SettingsHBA Jumper Settings Jumper Pins Description Device ID CommentsStandards Performance SpecificationsAgency Approvals Page Installation Overview InstallationHardware Requirements Software and Documentation Requirements OEMSETUP.INF TXTSETUP.OEM Lpscsi LPUTILNT.EXERecording Reference Numbers Installing the HBA into a ComputerRecording the Address and Serial Number Green LED Yellow LED State Verifying the InstallationConfiguration Guidelines for Operating Systems Post LED IndicatorsInstallation Page Introduction Device Driver InstallationWindows NT 4.0 System Requirements Installing the Windows NT Scsi Device Driver Removing the Device Driver Verifying the Device Driver InstallationTru64Unix Driver and Console Software Show Adapter / -SET Adapter CommandsWWIDMGR-SHOW Adapter Show Adapter CommandSET Adapter example OpenVMS Driver and Console Software Page Post Conditions and Results TroubleshootingHBA Post LED States Windows NT Event ViewerGreen LED Yellow LED Description Windows NT Miniport Event Log Codes Windows NT Scsi Port Error LogExplanation 0x10 Explanation 0x11to 0x13 Further Information Offset Windows NT Scsi Port Error Log0xF4 HBA reset Windows NT Scsi Port Error Log 0x10 Explanation Offset 0xF30x11 to 0x13 Further Information 0x12 Offset Explanation Parameter Error Values valid only when CmdStat=0x3CmdStat Values Further Information0x12 Offset Parameter Error Values valid only when CmdStat=0x3Fabric Device Mapping Windows NT Scsi Address MappingNone Private Loop Device MappingCurrent Private Loop Device Mapping Bus # Target# Lun#Current Private Loop Device Mapping Current Private Loop Device Mapping Bus # Target# Lun# Current Private Loop Device Mapping Alpa Selid Current Private Loop Device Mapping Alpa Selid Current Private Loop Device Mapping Alpa Selid Page Diagnostic and Firmware Download Utility Firmware and Diagnostic UtilityStarting I386DNLD.EXE in an i386 System I386 System InstallationI386DNLD.EXE Command Options Starting Alpha Systems with Alpha BiosOption Description Start-Up for Alpha/i386 Systems Return I386DNLD.EXE Main Menu Options Diagnostics Main MenuMenu Selection Restart Host Bus Adapters MaintenanceTest Host Bus Adapters Modify Test OptionsShow Host Bus Adapter Info Diagnostic and Firmware Loader UtilityQuit Firmware and Diagnostic Utility Page Using Lputilnt Utility/NT Main menu screen Viewing HBA ParametersUsing the Lputilnt Utility/NT Performing HBA Firmware MaintenanceFirmware maintenance screen Deleting or Activating Firmware Image Upgrading HBA FirmwareEnabling or Disabling Boot Bios Downloading PCI Configuration FilesModifying the Driver Parameters Modifying Driver Parameters Windows NT RegistryParameter Drive ParametersQueueDepth = n QueueTarget = n Parameter DescriptionDrive Parameters AlPA Addresses Page System Requirements Boot BiosAuto-Configure Option RA8000 or ESA12000 Boot SetupDisk In-line Exerciser Boot Bios Enabling Boot Bios Defining a Fibre Channel Drive as Boot DriveDesignating a Fibre Channel Boot Drive on Your Computer Creating an MS-DOS Boot DiskettePageUp key Purpose Enabling HBA Boot Bios on a Fibre Channel Hard DriveEnabling the Boot Bios Formatting the Fibre Channel Drive on Your ComputerPage Installing Windows NT Page FCC Compliance Information Statement Model LP8000-F1 1 X Regulatory Compliance NoticesPage Federal Communications Commission Notice Reference Manual Statements for Class B EquipmentPage Glossary Page Glossary Page Glossary Page Show ADAPTER/-SET Adapter IndexPage Index Page