Apple CP-X2021WN Troubleshooting, Related messages, Message Description, There is no input signal

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Troubleshooting

Troubleshooting

If an abnormal operation should occur, stop using the projector immediately.

WARNING ►Never use the projector if abnormal operations such as smoke,

Troubleshooting

strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact to your dealer or service company.

Otherwise if a problem occurs with the projector, the following checks and measures are recommended before requesting repair.

If this does not resolve the problem, please contact your dealer or service company. They will tell you what warranty condition is applied.

Related messages

When some message appears, check and cope with it according to the following table. Although these messages will be automatically disappeared around several minutes, it will be reappeared every time the power is turned on.

Message

Description

There is no input signal.

Please confirm the signal input connection, and the status of the signal source.

The USB TYPE B port is selected as the picture input source even if MOUSE is selected for USB TYPE B (￿54). Select USB DISPLAY in the dialog to project the picture input to the USB TYPE B port. In this case, you cannot use the simple mouse and keyboard function. Otherwise select other port for picture input.

Projector is waiting for an image file.

Check the hardware connection, settings on the projector and network-related settings.

The computer-Projector network connection might be disconnected. Please re-connect them.

The horizontal or vertical frequency of the input signal is not within the specified range.

Please confirm the specs for your projector or the signal source specs.

An improper signal is input.

Please confirm the specs for your projector or the signal source specs.

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Contents Trademark acknowledgment About this manualThank you for purchasing this projector Contents Features Checking the contents of packagePart names HOTSTANDBY/ON button Control panelRear panel 11 ~ Computer button Remote controlDown button Volume + button Setting up ArrangementArrangement Arrangement Connecting with your devices About Plug-and-Play capabilityConnecting with your devices ComputerUSB Computer External device Access PointWireless adapter optional Storage DeviceVCR/DVD/Blu-ray DiscTM player Speakers MonitorConnecting to a power supply Using the security bar and slot About the remote control signal Remote controlInstalling the batteries Hitachi Maxell or Hitachi MaxellUsing as a simple PC mouse & keyboard STANDBY/ON button Power indicator Power on/offTurning on the power Turning off the power Precaution for lens cover attachment and removalOperating Adjusting the volumeVolume +/- button Temporarily muting the soundSelecting an input signal MY SourceSelecting an aspect ratio Searching an input signalFor an Hdmitm signal Search buttonZoom ring Adjusting the projectors elevatorAdjusting the zoom and focus Focus ringUsing the automatic adjustment feature Adjusting the positionCorrecting the keystone distortions Keystone buttonUsing the magnify feature Magnify ON/OFF buttonFreeze button Temporarily freezing the screenTemporarily blanking the screen Blank buttonAdvanced Menu Using the menu functionEasy Menu Indication in OSD On Screen Display Indication MeaningAspect Picture ModeDescription Auto KeystoneReset ECO ModeInstallation Filter TimeContrast Picture menuBrightness GammaColor CustomColor Temp TintMY Memory LOAD-1,LOAD-2,LOAD-3,LOAD-4 SharpnessSAVE-1, SAVE-2, SAVE-3, SAVE-4 Image menu For a computer signalFor an Hdmitm signal Position USB Type B or Hdmi portSize PhaseAuto Adjust ExecuteHigh MID LOW Input menuTV Film OFF Video NRHdmi Range Video FormatHdmi Format Frame Lock ComputerAuto Sync on G OFF On OFFResolution Setup menu Auto ECO Mode ECO Intelligent ECO NormalMonitor OUT Standby ModeNormal Saving Speaker VolumeAudio menu Audio SourceBlank Screen menuEnglish Français Deutsch Español Start UPMyScreen registration is finished Capturing error has occurred. Please try againDescription MyScreen Sync is OUT of Range MyScreen LockNo Input is Detected Invalid Scan FreqSource Name Template Test Pattern DOT-LINE1 DOT-LINE2 DOT-LINE3Mode Description Closed CaptionDisplay ChannelAuto Search Direct PowerOption menu USB Type B portMouse USB Display Auto PowerOFF USB Type BAir filter Cancel OKLamp Time MY Button Service AltitudeFilter Message Control Panel Remote ControlGhost KEY LockCommunication Type Commands Network Bridge FunctionNetwork Guide Baud Rate Serial SettingsControl port ParityResponse Limit Time Transmission Method 59Factory Reset InformationAdhoc Infrastructure Wireless SetupNetwork menu IP Address DefaultDhcp SubnetWPA2-PSKAES WPA2-PSKTKIP WirelessDate OFF WPA-PSKAESWireless Setup Ssid #1 Default #2 Default #3 DefaultWireless Information Wired Setup Wired Information Projector Name MY Image AMX D.DQuit PresentationMulti PC User NameEnter to the Security menu PasswordSecurity menu SecurityMyScreen Turning on the MyScreen PasswordTurning off the MyScreen Password Turning off the PIN Lock PIN LockTurning on the PIN Lock If you have forgotten your PIN codeTurning off the Transition Detector Transition DetectorTurning on the Transition Detector Turning off the MY Text Password MY Text PasswordTurning on the MY Text Password MY Text WritingSupported storage media Presentation toolsPC-LESS Presentation Supported formatPC-LESS Presentation Supported file format and its extensionButton operation Setup menu for the selected imageOperating by buttons or keys Down Enter InputOperating by the menu on the Thumbnail screen PC-LESS Presentation Down Operations for still imagesButton operation Functions Enter InputSlideshow Mode Return Playlist Example of playlist.txt filesUSB Port USB cable 1 piece USB DisplayHardware and software requirement for computer USB Display Right-Click menu Transmission speed Keep PC resolutionOptimize Performance Image qualityType number DT01191 Replacing the lamp MaintenanceReplacing the lamp High Voltage High Temperature High Pressure Lamp warning Cleaning and replacing the air filter Type number UX36761 Filter setCleaning and replacing the air filter Inside of the projector Caring for the cabinet and remote controlOther care Caring for the lensAn improper signal is input TroubleshootingThere is no input signal Related messagesInternal temperature is rising Button operation is not availableRegarding the indicator lamps Power Lamp TempOff Please refer to Schedule Settings in the Network Indicator Indicator indicatorAt least 1 Power on schedule is saved to ProjectorResetting all settings Phenomenon Cases not involving a machine defectUSB Type B port is selected as the picture input Audio SOURCE/SPEAKER setting is not correctBrightness is adjusted to an extremely low level Freeze function is working USB Type NetworkPhenomenon Cases not involving a machine defect Reference Disconnect the LAN cable and check that the projectorSpecifications End User License Agreement for the Projector Software