Sharp MX-C300PL manual Paper curled or damp, Paper is not loaded properly, Printing is performed

Page 64

TROUBLESHOOTING

Problem

Cause and solution

Page

 

 

 

 

The paper is outside of the specified size and weight

 

 

range.

13

 

Use paper within the specified range.

 

Paper curled or damp.

Do not use curled or crimped paper. Replace with dry paper.

 

 

During periods when the machine is not used for a long time,

 

 

remove the paper from the tray and store it in a dark place in a

 

 

 

bag to prevent moisture absorption.

 

 

 

 

 

Paper is not loaded properly.

16

 

Make sure the paper is properly installed.

 

 

 

 

 

 

Pieces of paper inside machine.

68

 

Remove all pieces of misfed paper.

 

 

 

 

 

 

Several sheets of paper stick together.

 

Fan the paper well before loading it.

 

 

Paper misfeed.

 

 

 

A paper misfeed has occurred in the tray.

16

 

 

Turn the paper over and/or turn it around, and reload.

 

 

 

 

 

 

Too much paper is loaded in the tray.

 

 

If the stack of paper is higher than the indicator line on the tray,

16

 

 

remove some of the paper and reload so that the stack does not

 

 

 

 

 

exceed the line.

 

 

 

 

 

The guides on the bypass tray do not match the width of

 

 

the paper.

17

 

Adjust the guides to match the width of the paper.

 

 

If the paper guide presses too hard against the paper, a misfeed

 

 

 

may occur. Adjust the guide so that it lightly contacts the paper.

 

 

 

 

 

The bypass tray extension is not pulled out.

17

 

When loading paper, open the extension.

 

 

 

 

 

 

The bypass paper feed roller is dirty.

79

 

Clean the roller.

 

 

 

 

 

 

Printing is performed.

9

 

Set the paper size after printing is complete.

Paper size for a paper tray cannot

 

 

 

 

The machine has stopped temporarily due to running out

 

be set.

 

of paper or a misfeed.

16, 68

 

 

Load paper or remove the misfeed, and then set the paper size.

 

 

 

 

 

The paper output tray is full.

7

A print job stops before it is

Remove the output in the paper output tray to resume printing.

 

finished.

The tray is out of paper.

16

 

 

Load paper.

 

 

 

 

 

 

Any other indicators turned off.

12

 

If other indicators are lit, the machine is in "Preheat mode". Press

The display turns off.

 

any key on the operation panel to resume normal operation.

 

 

 

 

[ENERGY SAVE] indicator ( ) blinks.

12

 

 

The machine is in auto power shut-off mode. Press the [ENERGY

 

 

SAVE] key ( ) to resume normal operation.

 

 

 

 

 

The same power outlet being used is for the lighting

 

Lighting fixture flickers.

fixture and the machine.

Connect the machine to a power outlet which is not used for other

 

 

 

 

electric appliances.

 

64

Image 64
Contents Operation Guide Model MX-C300P MX-C300PE MX-C300PLIntroduction Name of your model, see p.6Contents Misfeed in the Paper Tray 2 Option 103104 105About the Manuals Using the ManualConventions Used in this Manual Differences Between Models Model Wireless LAN MX-C300P YesThis manual covers the following models Part Names and Functions Toner cartridge Y/M/C/Bk Toner collection containerPaper tray right side cover Duplex conveyor coverOperation Panel Display Home ScreenHOW to USE the Display Use the Back key to return to the previous setting screenSelecting an item with the arrow keys up/down Selecting an item with the arrow keys left/rightPower on and OFF Power onPower OFF Power Save ModesPaper tray type Paper type Size Weight Capacity*1 Loading PaperUseable Paper Plain PAPER, Special MediaPrint Side Face UP or Face Down Trays 1 toBypass tray Pre-punched Left binding Letter head Pre-printedPaper that cannot be used Non-recommended paperPaper that can be used for automatic 2-sided printing Special papersLoading Paper Loading the paper trayGently lift and pull out the paper tray until it stops Gently push the paper tray into the machineOpen the bypass tray Loading the bypass trayOpen out the bypass tray extension Important points when inserting paper in the bypass tray Important points when using envelopesTray Settings Changing the Paper Size Setting of a TrayDisabling Enabling Auto Tray Switching Inserting transparency filmUser Authentication Mode Using User Authentication ModeWhen the job is finished, press the Logout key Changing the Paper Type of a TrayCharacters That can be Entered Entering CharactersKey Characters that can be entered Printer Function of the Machine Environment Printer driver typePrinting from Windows Printer Driver Properties WindowSelect the printer driver of the machine Click the Preferences buttonBasic Printing Procedure Selecting the PaperClick the Print button Click the Paper tab Select the paper sizePrinting on Envelopes Click the Paper tabMenu Paper tray and paper type are automatically selectedPrinting When the User Authentication Function is Enabled Pop-up help Viewing Printer Driver HelpInformation icon Saving Settings AT the Time of Printing Saving Frequently Used Print SettingsClick the OK button Start printing Using Saved Settings Deleting saved settingsChanging the Printer Driver Default Settings Selecting Paper Settings Select paper settingsPrinting from a Macintosh PrintingSelect print settings Click the Print button Select the paper size Select the bypass traySelect Print from the applications Start printing File menu Display the job handling screenEnter your user information Click the Print buttonSelecting the Colour Mode When Color Mode is set to AutomaticSelect the Color Mode that you wish to use Frequently Used FunctionBlack and White Printing Select ColorSelect the Print Mode Selecting a Print Mode SettingClick the Advanced tab TWO-SIDED Printing Print results OrientationFitting the Print Image to the Paper Select Paper HandlingSheet Printing Multiple Pages on ONEOrientation is landscape Windows Macintosh Convenient Functions for Creating Pamphlets and Posters Convenient Printing FunctionsCreating a Pamphlet Pamphlet Select Printer Features Increasing the Margin Margin ShiftCreating a Large Poster Poster Printing This function is only available in WindowsFunctions to Adjust the Size and Orientation of the Image Rotating the Print Image 180 Degrees Rotate 180 degreesSelect Zoom and click the Settings button Select a mirror image settingENLARGING/REDUCING the Print Image Zoom/XY-Zoom Reversing the Image Mirror ImageColour Mode Adjustment Function Select Layout Select a mirror image settingThis function can not be used in Mac OS X 10.4/10.5 This function can only be used in Mac OS XAbcd Select advanced colour settings Click the Color tab Select the Image TypeSelect Color Select colour print settings Following colour management settings are availableFunctions That Combine Text and Images Adding a Watermark to Printed Pages WatermarkPrinting AN Image Over the Print Data Image Stamp Select the image stamp settingClick the Watermarks tab Creating Overlays for Print Data Overlays Create an overlay filePrinting with an overlay file Click the Edit button Create an overlay filePrint Functions for Special Purposes Printing Specified Pages on Different Paper Different PaperSaving and Using Print Files Retention Click the Job Handling tab Select the retention settingSelect Job Handling Select the retention setting Convenient Printer FunctionsWhen retention is performed, the display appears as follows Printing a job stored by retentionFile Type Printing Without the Printer DriverExtension Connect the USB flash memory to the machine Directly Printing a File in USB Flash MemorySelect the file that you wish to print with or key Cancelling a Print JOB from the Machine Change the Machine to Offline ModeDirectly Printing from a Computer FTP PrintPrinter Driver Specification List AppendixFunction Windows MacintoshPrinter Troubleshooting Network Problems Printing ProblemsIndicators and Display Messages Misfeed Removal Replacing the Toner CartridgeNetwork Problems TroubleshootingPrinting Problems Any other indicators turned off Energy Save indicator blinksPaper curled or damp Paper is not loaded properlyProblem Cause and solution Machine is set to off-line mode Printer driver has not been installed properlyPort setting is not correct Printing is disabledBlack dots or smudges appear on the printed output Cut off Paper is not loaded properlyWrinkles appear in the paper or Image disappears in placesIndicators and Display Messages Message ActionMisfeed Removal Misfeed in the Bypass TrayIf you were able to remove the misfed paper Misfeed in the MachineIf you are unable to remove the misfed paper Misfeed in the paper feed area a Misfeed in the fusing area BBe careful not to tear the misfed paper during removal Remove the misfed paper Misfeed in the transport area C Misfeed in the Paper Tray Replacing the Toner Cartridge Open the front coverMessage will be cleared and printing will be possible Pull out the paper tray Replacing the Toner Collection ContainerPlace the toner collection container on a flat surface Close the front cover Replace tray Install a new toner collection containerPush the toner collection container in completely List Print User Checking the Total Output Count and Toner RemainingList name Description Cleaning the Bypass Tray Paper Feed Roller Routine MaintenanceCleaning the Main Charger of the Photoconductive Drum Cleaning the Laser Unit Clean the laser unitReplace the cleaning tool Repeat to clean all holes in the laser unit 4 holesPush down and close the laser unit cover Adjusting the Display Contrast Adjust the contrast with the or keyPress the Special Function key Select Display Contrast with the or keyProgramming AN Administrator Password Select System Settings with the or keySystem Settings List Administrator Settings Menu LevelLevel Using the System Settings Setting that has a checkbox, go to stepSystem settings, press the Home key KeyWired Settings Date & Time SetDaylight Saving Time Confirmation of NetworkWireless Infrastructure Wireless Access PointUser Authentication Function Limit SettingAccount Limit Setting User Count ResetFusing Control Fusing CleaningRegistration Adjustment Language SettingDisable Auto Key Repeat Disable Paper Size SetEnter Auto Power Shut-Off after the Remote Job Toner Save ModeTone Adjustments Easy CalibrationReturn to Default IPsec SettingsConfigure the IKEv1 settings Initialize Private Data and Data in MachineHOW to Access the WEB Configured in the machineWhen finished, close the Web pages About the WEB PagesAbout the WEB Pages for Users Configuring the Printer Condition Settings HOW to Configure the SettingsDefault Settings/ PCL/PS SettingsPrinter Condition Settings Printer Condition Setting MenuDefault Settings PCL Settings PostScript settingsCode. The setting can be changed by selecting one of four CR return code, LF line break code, and FF page breakAbout the WEB Pages for the Administrator Configuring Smtp and DNS Server Settings Entries will be storedEnter passwords in User Password and Admin Password When you have finished entering all items, click SubmitAdministrator Settings Configuring a Setting in the Administrator SettingsAdministrator Settings Click Administrator Settings in the menu frameMail Status and E-MAIL Alert Settings Information SetupSmtp Setup Interface settingsStatus Message Setup Alerts Message SetupClick Status Message in the menu frame Click Alerts Message in the menu frameInformation on the Software License for This Product Software compositionSoftware developed by Sharp and open source software Obtaining source codeTrademark Acknowledgments Operation Guide