Problems and Solutions
Reception and copying problems
Problem |
| Solution |
|
|
|
The power is on, but no | • | Make sure that the telephone line cord is plugged |
reception takes place. |
| into the TEL. LINE socket, and not the TEL. SET |
|
| socket. |
|
|
|
The printing paper comes | • | Make sure that the document is loaded properly in |
out blank when you try to |
| the feeder of the transmitting machine. Make a |
receive a document. |
| copy or print a report to confirm the printing ability |
|
| of your machine. |
|
|
|
General print quality is | • | It is important to select a paper that is appropriate |
poor. |
| for the thermal transfer printer in your fax. We |
|
| recommend using laser quality paper that has a |
|
| very smooth finish. Copier paper will work, but it |
|
| sometimes tends to yield a lighter print quality. |
|
|
|
The received document is | • | Ask the other party to send higher contrast |
faint. |
| documents. If the contrast is still too low, your fax |
|
| machine may need service. Make a copy or print a |
|
| report to check your machine’s printing ability. |
|
|
|
Received images are | • | Noise on the telephone line may cause distortion. |
distorted. |
| Have the other party try sending the document |
|
| again. |
| • | The print head may be dirty. See Print head on |
|
| page 65. |
| • | Make a copy or print a report on your fax machine. |
|
| If the copy or report is also distorted, your fax |
|
| machine may need service. |
|
|
|
A received document or | • | Make sure the operation panel is completely closed |
copy prints out in strips. |
| (press down on both sides of the panel). |
|
|
|
The quality of copies is | • | Any dirt or material on the scanning glass will |
poor and/or dark vertical |
| cause spots to appear on copies and transmitted |
lines appear. |
| faxes. Clean the scanning glass as explained on |
|
| page 66. |
|
|
|
70