Paxar 9860 manual N e r a l Troubleshooting I n f o r m a t i o n

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G e n e r a l T r o u b l e s h o o t i n g I n f o r m a t i o n

Use the following information if your print server is not operating properly.

1.Verify that the printer is turned on.

If the printer is used on a Monarch Mobile Work Station (MWS), the MWS unit’s power AND the printer must be turned on. The print server does not function when the printer is turned off.

2.Verify the print server is functioning.

When the printer is turned on, the print server runs through a set of power-up diagnostics for a few seconds. All three LEDs blink momentarily. Then, the LEDs indicate the following activity:

LED Indicators		Status
	solid	printer is on
Orange
Orange	blinking	error
	off	printer is off

	solid	Ethernet link (wired 10baseT)
Yellow	blinking	network activity

	off	no Ethernet connection
	solid	Ethernet link (wired 100baseTX)
Green	blinking	network activity
	off	no Ethernet connection

	solid	wireless link
Yellow & Green
Yellow & Green	blinking	network activity

	off	no wireless connection

3.Print a configuration label (see Chapter 1).

Press the test button on the print server for about a second and a label prints.

6-4MonarchNet2 Operating Instructions

Image 96

Contents Monarch Printers Trademarks B L E O F C O N T E N T S Getting StartedUsing the WEB Interface Specifications Page T T I N G S T a R T E D E r v i e wD i e n c e I n g T h i s M a n u a l S t e m R e q u i r e m e n t sP p o r t e d O p e r a t i n g S y s t e m s P p o r t e d N e t w o r k P r o t o c o l sT t i n g U p t h e P r i n t S e r v e r E c k i n g t h e P r i n t S e r v e r H a r d w a r e R i f y i n g S u c c e s s f u l Installation LED Indicators StatusGetting Started O u t P r i n t M o d e R e a d y DescriptionI n t i n g a C o n f i g u r a t i o n L a b e l MonarchNet 2 Network Status10MonarchNet2 Operating Instructions D I P S E T T I N G S Options are listed in the table belowV i n g S e t t i n g s C a d d r e s sA d d r e s s B n e t M a s k G a t e w a y O t M e t h o d R e l e s s Signal Strength Option ChoicesSsid Wireless Mode Point Density Transmit Rate Channel Fault N e t w o r k Factory Defaults Description DefaultS t L a b e l L S e t t i n g s 18MonarchNet2 Operating Instructions I N G a W E B B R O W S E R G g i n g I n Using a Web Browser N f i g u r i n g t h e P r i n t e r Changing the Printer Setup Do not use extended backfeed on non-knife printers Changing the System Setup S e t / I n i t i a l i z e N e t w o r k N f i g u r i n g t h e N e t w o r k S e t t i n g s Changing TCP/IP Settings Enter the Secondary DNS Server’s IP address Changing Snmp Settings Enter the System Location Changing Wireless Settings Using a Web Browser Using WEP Configuring Certificates Setting Alerts Receiving An Alert Enter the Mail Server Port Enter the Mail Domain NameA d i n g t h e V i r t u a l P a n e l I n g C u s t o m C o m m a n d s Enter the Current Password Enter the New Password A n g i n g t h e P a s s w o r dUsing a Web Browser D a t i n g F i r m w a r e Enter the Tftp Server IP AddressS i c S e c u r i t y C o n f i g u r a t i o n s Encryption Method Type Algorithm Size Description BitsSee the following table of acceptable combinations N S O L E C O M M a N D S N v e n t i o n s C e s s i n g T e l n e t C o n s o l e M o d eKeyval Auto L p C o m m a n d s Help setHelp set ip Chksum EN/DIN e r a l C o m m a n d s ExitEXIT/D SET Default SETInit SaveSET PROTect password SET SERVIce servicename protocol EN/DISET SERVIce servicename BOT nn SET SERVIce servicename EOT nnSET PRN Firmware SET PRN Reset T u p C o m m a n d s UNPROTectUptime ZEroPage SHow PRN MONetary MOnetarysign/ SEcondarysign/ DEcimaldigits SET PRN QUEuecontrol REpeatSHow PRN STOrage FLash SHow PRN STOrage FORmats format # or ALlSHow PRN STOrage FONts CLear PRN STOrage FLashSET PRN SCRipts LOad/ ENable/ DISable/ Delete SHow PRN SUPply SYncsupplySET PRN SCRipts ENQpollbeforescript IMmcmdbeforscript value SET PRN VERifier STate/ SCanbeam/ CAbledetect value2 1 b / g W i r e l e s s C o m m a n d s SET ENSET EN Apden LOW/MED/HI SET EN Mode IN/AD SET EN Inap PAP/MSCHAPV2SET EN REGDOMain countrycode Country Description CodeP / I P C o m m a n d s SET IP Banner EN/DI SET IP FTP EN/DISET IP Http EN/DI SET IP LPD EN/DISET IP Range EN/DI/ALL SET IP TCP EN/DISET IP Telnet EN/DI SET IP Tftp EN/DIM P C o m m a n d s I D C o m m a n d sI n g t h e N e t w o r k P a c k e t Syntax N,number,action,device,name ConcmdsExample N,1,A,T,mystore Set ip me static Init Exit 24MonarchNet2 Operating Instructions I N G T H E S M a R T R E L a Y S T E M I t i a l S m a r t R e l a y S e t u p P r o c e d u r e s O u t t h e P r i m a r y P r i n t e rO u t t h e P a r t n e r P r i n t e r N n e c t i n g t h e P r i n t e r s N f i g u r i n g t h e P a r t n e r P r i n t e r I n g t h e S m a r t R e l a y T e l n e t C o m m a n d sSET PRN RELay PORt None/S2 SET PRN RELay FILter OFF/NONE/RFID/NONRFID SET PRN RELay COUNTer NONE0-9999SET PRN RELay POS 0-2400 Example SET PRN REL POR S2O u t t h e S m a r t R e l a y C o u n t e r Example SET PRN REL CountExample SET PRN REL POS 10 SET PRN REL Count None Smart Relay collation fieldTroubleshooting I n t i n g a T e s t L a b e lProblem Action Operating Instructions N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting Ping ip address i.e. ping C h n i c a l S u p p o r t 8MonarchNet2 Operating Instructions Specification S 2 Specification sT i o n a l 8 0 2 1 b / g Specification s T i o n s O S S a R YG Absolute PathnameLeap Glossary G-3 PSK Glossary G-5 WPA2 D E Mpcl Tcpip Iv MonarchNet2 Operating Instructions