Paxar 9860 manual Troubleshooting

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Use four-inch supply. If you are using supply that is shorter than four inches long, temporarily change your supply type to “continuous” to print the entire test label. After printing the test label, change your supply type to your previous setting.

Once you see “Print Mode Ready” on the display, print a test label. If this does not print or the printer does not display “Print Mode Ready,” the printer is locked up. Turn off the printer, wait 15 seconds and then turn it back on.

If the printer displays “Print Mode Ready,” but is not printing, verify that the parallel port settings did not change. The Parallel Port setting should be “Internal” and the Mode setting should be “IEEE1284”. (From the Main Menu, select Setup, Port Settings, Parallel Comm., Port and Mode.)

4.On the test label, verify your IP and WiFi settings. the “wired/wireless:” value should be “WIRED” for Ethernet cable and “WIRELESS” for RF.

Check the “WiFi SSID” and the “signal strength.” Is the SSID correct? Is the signal strength greater than zero? If the signal strength is 0, there is no connection with the access point; 30 (or less) indicates you may be experiencing interference or close to being out of the access point’s range, and below 50, printing performance could be affected. If the signal strength is low, increase the number of retries. To improve the signal strength, try moving the printer closer to the access point and away from other radio devices such as Bluetooth wireless devices, microwave ovens, or 2.4-GHz cordless phones.

5.Telnet to the printer.

Note: After the print server has been reset, you may need to re- enable Telnet.

Once you have verified connectivity, Telnet to the printer. (i.e. telnet aa.bb.cc.dd)

You see “Welcome to MonarchNet2 Enter Password:” Type access as the password and press Enter.

(access is the default password.)

The password is case-sensitive.Depending on your printer’s firmware version, you may not be prompted for a user name. Once here, you have verified operation to the print server.

Troubleshooting 6-5

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Contents Monarch Printers Trademarks Getting Started B L E O F C O N T E N T SUsing the WEB Interface Specifications Page E r v i e w T T I N G S T a R T E DD i e n c e S t e m R e q u i r e m e n t s I n g T h i s M a n u a lP p o r t e d N e t w o r k P r o t o c o l s P p o r t e d O p e r a t i n g S y s t e m sT t i n g U p t h e P r i n t S e r v e r E c k i n g t h e P r i n t S e r v e r H a r d w a r e LED Indicators Status R i f y i n g S u c c e s s f u l InstallationGetting Started Description O u t P r i n t M o d e R e a d yMonarchNet 2 Network Status I n t i n g a C o n f i g u r a t i o n L a b e l10MonarchNet2 Operating Instructions Options are listed in the table below D I P S E T T I N G SC a d d r e s s V i n g S e t t i n g sA d d r e s s B n e t M a s k G a t e w a y O t M e t h o d R e l e s s Option Choices Signal StrengthSsid Wireless Mode Point Density Transmit Rate Channel Fault N e t w o r k Description Default Factory DefaultsS t L a b e l L S e t t i n g s 18MonarchNet2 Operating Instructions I N G a W E B B R O W S E R G g i n g I n Using a Web Browser N f i g u r i n g t h e P r i n t e r Changing the Printer Setup Do not use extended backfeed on non-knife printers Changing the System Setup S e t / I n i t i a l i z e N e t w o r k N f i g u r i n g t h e N e t w o r k S e t t i n g s Changing TCP/IP Settings Enter the Secondary DNS Server’s IP address Changing Snmp Settings Enter the System Location Changing Wireless Settings Using a Web Browser Using WEP Configuring Certificates Setting Alerts Enter the Mail Server Port Enter the Mail Domain Name Receiving An AlertA d i n g t h e V i r t u a l P a n e l I n g C u s t o m C o m m a n d s A n g i n g t h e P a s s w o r d Enter the Current Password Enter the New PasswordUsing a Web Browser Enter the Tftp Server IP Address D a t i n g F i r m w a r eEncryption Method Type Algorithm Size Description Bits S i c S e c u r i t y C o n f i g u r a t i o n sSee the following table of acceptable combinations N S O L E C O M M a N D S C e s s i n g T e l n e t C o n s o l e M o d e N v e n t i o n sKeyval Auto Help set L p C o m m a n d sChksum EN/DI Help set ipExit N e r a l C o m m a n d sEXIT/D SET SET DefaultInit SaveSET SERVIce servicename protocol EN/DI SET PROTect passwordSET SERVIce servicename BOT nn SET SERVIce servicename EOT nnSET PRN Firmware SET PRN Reset UNPROTect T u p C o m m a n d sUptime ZEroPage SET PRN QUEuecontrol REpeat SHow PRN MONetary MOnetarysign/ SEcondarysign/ DEcimaldigitsSHow PRN STOrage FORmats format # or ALl SHow PRN STOrage FLashSHow PRN STOrage FONts CLear PRN STOrage FLashSHow PRN SUPply SYncsupply SET PRN SCRipts LOad/ ENable/ DISable/ DeleteSET PRN SCRipts ENQpollbeforescript IMmcmdbeforscript value SET PRN VERifier STate/ SCanbeam/ CAbledetect valueSET EN 2 1 b / g W i r e l e s s C o m m a n d sSET EN Apden LOW/MED/HI SET EN Inap PAP/MSCHAPV2 SET EN Mode IN/ADCountry Description Code SET EN REGDOMain countrycodeP / I P C o m m a n d s SET IP FTP EN/DI SET IP Banner EN/DISET IP Http EN/DI SET IP LPD EN/DISET IP TCP EN/DI SET IP Range EN/DI/ALLSET IP Telnet EN/DI SET IP Tftp EN/DII D C o m m a n d s M P C o m m a n d sSyntax N,number,action,device,name Concmds I n g t h e N e t w o r k P a c k e tExample N,1,A,T,mystore Set ip me static Init Exit 24MonarchNet2 Operating Instructions I N G T H E S M a R T R E L a Y S T E M O u t t h e P r i m a r y P r i n t e r I t i a l S m a r t R e l a y S e t u p P r o c e d u r e sO u t t h e P a r t n e r P r i n t e r N n e c t i n g t h e P r i n t e r s I n g t h e S m a r t R e l a y T e l n e t C o m m a n d s N f i g u r i n g t h e P a r t n e r P r i n t e rSET PRN RELay PORt None/S2 SET PRN RELay COUNTer NONE0-9999 SET PRN RELay FILter OFF/NONE/RFID/NONRFIDSET PRN RELay POS 0-2400 Example SET PRN REL POR S2Example SET PRN REL Count O u t t h e S m a r t R e l a y C o u n t e rExample SET PRN REL POS 10 Smart Relay collation field SET PRN REL Count NoneI n t i n g a T e s t L a b e l TroubleshootingProblem Action Operating Instructions N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting Ping ip address i.e. ping C h n i c a l S u p p o r t 8MonarchNet2 Operating Instructions 2 Specification s Specification ST i o n a l 8 0 2 1 b / g Specification s T i o n s Absolute Pathname O S S a R YGLeap Glossary G-3 PSK Glossary G-5 WPA2 D E Mpcl Tcpip Iv MonarchNet2 Operating Instructions