RTS ADAM manual Debug Information

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Debug Information

The Debug Information menu item, shown in Figure 32, allows you to send a flash file to RTS to help troubleshoot the reason for crash in AZedit. In the event of a processor crash, the processor saves diagnostic information about the cause of the problem to its flash memory. The menu item stays greyed-out until a flash file is created when the processor crashes.

NOTE: Every card in every frames stores its own debug information. So, if frame 3 has a processor crash, you must connect AZedit to frame three to create a .azd file to send to RTS for debugging.

FIGURE 32. Upload Debug Information

To create the debug file, do the following:

NOTE: Once the processor has crashed the Upload Debug Information menu item becomes active.

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Contents Adam See the enclosed warranty card for further details Contents Page Figures Page Version Requirements General DescriptionInterface with Adam FeaturesBoard Performance SpecificationsConfiguration Requirements Fail-Over Modes Full Redundancy Partial Redundancy Non-Redundancy Page Eight Frame Tribus System Non-Redundant Page Debug Information Uploading Debug Information Status window appears Navigate to C\Telex\AZedit\Debug To find the file you just created, do the followingPage Requirements InstallationTo install the Tribus into an Adam frame, do the following Configuration Intercom Configuration window appears Select the The number of frames in the intercom radio button Click Intercom Sizing WizardSelect the Enable Test Audio recommended check box Intercom Configuration window reappears Click the browse button Click the Frame 2 IP Address 1 fieldBase 8 Port Number System Base 8 vs. Base 16 Port Number SystemsPage Base 16 Port Numbering System Example Base 16 Port Number SystemForce Autonomous Mode Check Box Connect To Frame Menu AZedit ConnectionsFrame Column Frame Mapping Table WindowMAC Address 1 Column IP Address 1 ColumnIP Address 2 Column MAC Address 2 ColumnMove Up Button Base 16 Column Check BoxMove Down Button Accept Frame Mapping Table from Other Frames Check BoxDone Button Select Frame WindowTest Button OK Button Cancel ButtonComm Column TBX Links Status WindowTBX Column Partner Column Link Up/Dn ColumnAudio a Column Intercom AlarmsAudio B Column Audio C ColumnIntercom Alarms Window To open the Intercom Alarms window, do the followingDescription Column Alarm Time ColumnResolved Time Column Logging Window Configure Logging WindowJ9 Radio Button J1 Radio ButtonJ10 Radio Button Ethernet Radio ButtonDownload Firmware to the TBX-Tribus Card Download Firmware UpgradesClick Begin Download Firmware Download window appearsSuccessful Download Message Click OK Verify the Tribus card firmware has been updated