Western Telematic IPS-15 manual Apx-3, Customer Service

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C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST/PDT, Monday through Friday. When calling, please be prepared to give the name and model of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

Toll Free Service Line: 1-888-280-7227

Local Phone: (949) 586-9950

Service Fax: (949) 457-8138

Email: service@wti.com

Apx-3

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Contents WTIPartNo.13301Rev.B Page Table of Contents List of Figures IPSInternetPowerSwitchUsersGuideIntroduction Intelligent Power ControlTypographic Conventions Easy to Configure, Easy to UseUnit Description Master Main UnitMaster Unit Front Panel IPS-15 Master Unit Back Panel Master Unit Back PanelSatellite Unit Front Panel Optional Satellite UnitIPS-15 Satellite Unit Back Panel Satellite Unit Back PanelQuick Start Hardware InstallationConnections Diagram For Optional Satellite Units Only QuickStartWeb Browser Interface Communicating with the IPS-15QuickStart Text Interface $ telnet 192.168.168.168 Enter IPSInternetPowerSwitchUsersGuide Installation Power Supply ConnectionConnection to Switched Outlets Console Port Connection Connecting the Network CableConnecting a Local PC Connecting an External ModemConnecting Optional IPS Satellite Units InstallationIPSInternetPowerSwitchUsersGuide System Mode and User Mode ConfigurationCommunicating with the IPS Accessing the Web Browser InterfaceAccessing the Text Interface ConfigurationPlug Status Screen Text Interface General Parameters Menus Configuration MenusGeneral Parameters Menu Web Browser Interface 9InactivityTimeout5. ConfirmationMin IPSInternetPowerSwitchUsersGuide Plug Parameters Menu Text Interface Plug Parameters MenusNetwork Parameters Menus Network Parameters Menu Text Interface IP Security Feature Telnet Parameters Menus Permit11 Telnet Parameters Menu Text Interface Web Server Parameters Menus13 Web Browser Parameters Menu Text Interface Save Configuration Parameters Plug Numbers and Plug Zones OperationPlug Status Screen Web Browser Interface Operation via the Web Browser InterfaceOperation Boot/On/Off Commands Text Interface Operation via the Text InterfacePlug Status Screen Text Interface Boot 1 or /BO Atmswtch Applying Commands to Several Plugs Text Interface Logging Out of Command ModeAutomated Mode Manual Operation Sending Parameters to a File Saving and Restoring Configuration ParametersRestoring Saved Parameters Straight Wired RJ11 Cables Interface DescriptionsConsole Port Interface Ordering Information SpecificationsApx-3 Customer ServiceTrademark and Copyright Information Apx-4464 Index1to5 BudRateCables NetwrkPortAccess 3-1,.534-2,5-5124