Wayne-Dalton WDUSB-10, WDSF-10 Controller to my network. Now, neither, Set up your network again

Page 41

Troubleshooting

Problem:

Solution:

• I joined a network instead of adding another

• You have accidentally overwritten your Primary

controller to my network. Now, neither the

Controller with a blank network. Reset both

software nor the controller can control anything.

controllers and all modules in your network, and

 

set up your network again.

Problem:

Solution:

• I cannot control a module in my network, or

• Check to make sure that there is power

am experiencing intermittent module failures or

supplied to the device.

sluggishness controlling my modules.

• For plug-in modules, ensure that the outlet

 

is not a switched outlet, or that the outlet is

 

switched on.

 

• For modules with no neutral connection (such

 

as dimmers), ensure that the attached load

 

(such as a light bulb) is not burned out.

 

• Your computer must be able to communicate

 

with the module directly, or must be able to

 

communicate by routing messages through

 

other modules in your network. You may need

 

to add additional modules to your network

 

to provide for reliable communication (in

 

between your computer and the sluggish/non-

 

communicating module).

 

• Ensure that there are no broken or missing

 

modules in your network. It is possible that the

 

network is trying to route messages through

 

broken or missing modules, so removing them

 

may enhance network performance. See

 

“Removing or replacing broken modules” on

 

page 14.

 

• For best performance, attach the USB

 

Z-Wave®adapter to the USB extension cable

 

included in this package. Then, place the USB

 

Z-Wave®adapter in an open area away from

 

walls or other dense materials or metal.

Problem:

Solution:

•I moved a module, and now I cannot control it. • Switch to the SETTINGS tab, and click the OPTIMIZE AND REPAIR NETWORK link. If you are not using ThinkEssentials® as your primary controller, remove the module from your network using the primary controller, add it while it is powered in its new location, and then update ThinkEssentials® using the RECEIVE UPDATE FROM PRIMARY CONTROLLER feature.

Troubleshooting

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Contents Home Control Basics Package Contents USB Z-Wave Adapter USB Stand Software on CDTable of Contents Copy See Replicate BasicsBasics Number below corresponds to the bubble number above Basics 143Screen Layout Information Install USB Adapter and USB stand into computer USB port Installation/SetupUse Change Location link to set your physical location NextPress ADD Device to add a Z-Wavemodule Adding Modules to the NetworkHide Pane Button or Design tab to reveal the icon Operation Common Operations Button in the Design pane. This Drawing Floor PlanAgain ErasePress Remove Device to remove a Z-Wavemodule Right-click and select Remove Broken Device Remove/Replace Broken ModulesTo remove the module from Locked mode the software Use the following procedure to lock/unlock ThinkEssentialsOperations Locking/Unlocking ThinkEssentialsScenes/Zones To include modules into this scene Remove Zone option respectively Modifying Scenes/ZonesSelect Scene/Zone and Action desired SchedulesActivated  Modify the desired fields per Instructions in the section LinkPages ItemsJoining ThinkEssentials to Existing Networks Network OperationsInitiate Primary Controller to Send Replication ExamplePrimary Controller Press ADD Device to add a secondary controller Adding a Controller To the networkSecondary Controller Device removed successfully message window Updating Secondary Controllers Polling Advanced OperationsOptimize/Repair Network Initiate Transfer in ThinkEssentials Transfer Primary Role From ThinkessentialsExample Portable Controller Confirmation of successful transferController Shift command On Settings tab, select Switch to or JoinTransfer Primary Role To Thinkessentials CONTROLLER, or Controller ShiftConfiguration Backup Network SettingsClick the Backup or Restore Network Settings link Restore commandBackup file Wayne-Dalton USB Z-WaveCommand line window Located. Note The default parent directory isSection on the Settings tab Before you begin, you must ExitModify the Target , then click on APPLY, then OK Adding Command Line Option to ThinkEssentials ShortcutStart ThinkEssentials using the ThinkEssentials icon Initiate command line function Command Line Option Multiple Z-WaveUSB AdaptersType in the /multi command line option ThinkEssentials /multiInitiate command line function Press F5 to refresh and poll the network ShortcutsExiting/Closing Resetting Thinkessentials Factory ResetTo reset the USB Z-Wave Adapter Again On the Settings tab, click on the Reset linkTroubleshooting If the modules’s icon is covered by a red It is enabled on the desired days of weekThen select the module again Some modules do not supportCheck to make sure that there is power Set up your network againSwitched on Controller to my network. Now, neitherUS and Foreign Patents pending Compliance
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