6.0TROUBLESHOOTING GUIDE
6.1OVERVIEW
The GX/TM module has several LED indicators available to assist in the determination of problems. Refer to Section 3.5, Verify Operation, for LED definitions.
6.1.1Power Issues
Problem:
The Power LED does not illuminate after installation is complete or no LED indicators are ON
Possible Causes:
A. For standalone modules, confirm that the power supply is connected to both the module and the AC or DC power source. If Power LED is still not illuminated, use a voltmeter and check the voltage of the power source (AC/DC converter used with the standalone unit should measure between 9
B. For
C. The
6.1.2Fiber Issues
Problem:
The Fiber Optic link LED does not illuminate after installation is complete.
Possible Causes:
A. Verify the Link Mode selection is set to Link Segment (LS). Until a stable link is established, leave the Link Mode configured for LS. After a Link presence is established, the Link Mode selection can be modified.
B. Confirm that the fiber optic cable is properly connected to the iConverter GX/TM and the remote fiber optic device. Connecting the fiber between the Tx of the far end to the Rx on the near end will cause the FO LED on the near end to illuminate (only when the link mode is configured for Link Segment). Completing the connection will cause the far end FO LED to illuminate.
C. Confirm that the fiber cable type matches the fiber transceiver type (multimode,
D. If using a
E. If using a
Page 46