NETGEAR WG302v2 manual Chapter Troubleshooting, No lights are lit on the access point

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Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your ProSafe 802.11g Wireless Access Point. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the WG302v2 on?

Go to “Front Panel” on page 1-5.

•Have I connected the wireless access point correctly?

Go to “Installing the ProSafe 802.11g Wireless Access Point” on page 2-3.

•I cannot remember the wireless access point’s configuration password. Go to “Viewing the Activity Log” on page 3-9.

If you have trouble setting up your WG302v2, check the tips below.

No lights are lit on the access point.

It takes a few seconds for the power indicator to light up. Wait a minute and check the power light status on the access point.

If the access point has no power.

•Make sure the power cord is connected to the access point.

•Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

Troubleshooting

5-1

v1.0, May 2006

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Contents NETGEAR, Inc Technical Support ProSafe 802.11g Wireless Access Point WG302v2Declaration of Conformity FCC Requirements for Operation in the United StatesRadio Frequency Interference Warnings & Instructions Industry Canada Compliance Statement Europe EU Declaration of Conformity Malti Maltese European Spectrum Usage Rules Effective April 11 Except Where NotedChannels 1 to 2.4835 GHzBestätigung des Herstellers/Importeurs Contents Chapter Management and Information Appendix a Related Documents Appendix B Specifications Xii Conventions, Formats and Scope About This ManualHow to Print this Manual How to Use This ManualV1.0, May Xvi About This Manual Chapter Introduction Key FeaturesSupported Standards and Conventions WG302v2 Key Features Compatible and Related Netgear Products Support Registration card What’s In the Box?Front Panel Hardware DescriptionDescription Rear Panel System Requirements Chapter Basic Installation and ConfigurationWireless Equipment Placement and Range Guidelines Installing the ProSafe 802.11g Wireless Access Point Click to view documentation V1.0, May V1.0, May Logging in to the WG302v2 Using Its Default IP Address Rest of World US Only Basic IP SettingsV1.0, May Wireless Settings V1.0, May Understanding WG302v2 Wireless Security Options Configuring Security Profiles Selected Security Profile Profile Definition Network AuthenticationData Encryption Settings Network Authentication TypesAuthentication Description Settings DescriptionAES Wireless Client Security SeparationV1.0, May WPA Radius Settings Ssid and Wireless Security Settings FormConfiguring the Radius Server Settings Restricting Wireless Access by MAC Address V1.0, May Chapter Management and Information Changing the Administrator PasswordRemote Management Accessing the CLI by Using the Console Port Using the Secure Telnet InterfaceCLI Commands Upgrading the Wireless Access Point FirmwareConfiguration File Management Erasing the Configuration Backing up and Restoring the ConfigurationUsing the Reset Button to Restore Factory Default Settings Viewing General Information Current IP Settings Field Description Access Point InformationCurrent Wireless Settings General Information FieldsViewing the Activity Log Viewing the Available Wireless Station List Viewing Statistics Access Point StatisticsField Description Rogue AP Detection V1.0, May V1.0, May Configuring Advanced IP Settings for Wireless Clients Chapter Advanced ConfigurationV1.0, May Configuring Advanced Wireless Settings Configuring Hotspot SettingsConfiguring Wireless LAN Parameters Modifying QoS Queue Parameters Advanced Wireless LAN ParametersQoS Queue Description QoS Queues and ParametersWireless Bridging and Repeating V1.0, May LAN Segment Point-to-Point Bridge ConfigurationMulti-Point Bridge Configuration Repeater with Wireless Client Association Parent AP in Repeater Mode V1.0, May V1.0, May No lights are lit on the access point Chapter TroubleshootingLAN light is not lit Wireless LAN activity light does not light upWhen I enter a URL or IP address I get a timeout error Cannot connect to the WG302v2 to configure itAm unable to download files from some FTP sites Need to restore factory default settingsDocument Link Appendix a Related DocumentsV1.0, May Default Factory Settings Appendix B SpecificationsTable B-1 Access Point Default Configuration Settings Wireless Settings Feature DescriptionSecurity Profile Settings Radius Server SettingsDhcp Server Settings Feature Description Remote ManagementWireless LAN Parameters Other SettingsTable B-2 WG302v2 Technical Specifications Specifications for the WG302v2Parameter ProSafe 802.11g Wireless Access Point Accessing CLI TAB Completion Help Appendix C Command Line ReferenceTable C-1 Keyboard Shortcuts Keyboard ShortcutsKeyboard Shortcut Action on CLI Table C-2 Interface Naming Convention Interface Naming ConventionsInterface Description Table C-3 Commands at the Blank Prompt Entering CLI CommandsCommand Description Using the CLI to Configure the ProSafe 802.11g Viewing General Information Configuring Basic Settings Configuring Wireless Settings Configuring Security Profile Settings Set vap vap0 with radio Wlan0 status down Set vap vap0 with radio Wlan0 status upSet interface wlan0vap0 Ssid ssidname Set interface wlan0 security plain-textSet interface wlan0 wep-key-1 abcde Set interface wlan0 wep-key-1 keySet interface wlan0 wep-key-2 fghi Set interface wlan0 wep-key-3 klmnoRadius Server Settings Access Control Viewing and Configuring Management Settings Viewing and Configuring System Information Configuring Advanced IP Settings Advanced Wireless Settings Hotspot SettingsSet radio wlan0 wme on Set bss wlan0bssvap0 dtim-periodSet radio wlan0 wme off Get tx-queueAdvanced Access Point Settings V1.0, May

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