Multi-Tech Systems MT5600BA, MT5600BL manual Upgrade Overview, Identify the Modem Firmware

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MultiModemII User Guide

Appendix E: Upgrading the Modem

Introduction

Your modem is controlled by semi-permanent software, called firmware, that is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memo- ry when the modem is turned off. However, it can be changed by either the manu- facturer or the user as bugs are fixed or new features are added.

Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.

Upgrade Overview

The upgrade procedure consists of the following steps, which are described in greater detail in the following sections.

1.Identify the model number and firmware version of your modem.

2.Identify the current version of the firmware at the Multi-Tech Web site or BBS. If your modem already has the current firmware, there is no need to update it.

3.Download the upgrade file for your modem.

4.Extract the upgrade files from the file you downloaded.

5.Set the modem to the factory defaults.

6.Upgrade the modem’s firmware.

7.Restore your parameters.

Step 1: Identify the Modem Firmware

You must know the model number and firmware version of your Multi-Tech mo- dem to know whether you should update it.

1.Run your favorite terminal program. If you are using Windows 9x or Windows NT 4.0, you can use HyperTerminal. If you are using Windows 3.11, you can use Windows Terminal.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your screen, be sure to type it completely and then press

ENTER.

3.Now type ATI3 and record your results. The firmware version should appear first in the results, and look similar to the following:

V2.210-V90_2M_DLS

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part Using the Front Panel IntroductionQuick Start MultiModemII User GuideAT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems Callback SecurityAppendix D Warranty, Service, and Technical Support Appendix a Regulatory ComplianceAppendix C Loopback Tests Appendix E Upgrading the ModemContents Viii Introduction Features IntroductionProduct Description Introduction DataWhat Is in Your Modem Package? Related ManualsQuick Start Safety Warnings What You Will NeedWe supply You supplyConnect the Modem to Your System RS232 ConnectionDialup Connection Quick StartTwo-Wire Leased Line Connection Four-Wire Leased Line ConnectionPower Connection Power-On TestInstall the Modem in Windows Adding the Modem to WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Trio DataCommWindows HyperTerminal Windows Terminal Send a Fax Trio FaxMicrosoft Fax Select Start Programs Accessories Fax Compose new fax ReferencesMultiModemII User Guide Using the Front Panel Modem Configuration LED IndicatorsUsing the Front Panel Liquid Crystal Display LCDOption Selection Menu StructureMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk MultiModemII User Guide Remote Configuration Options Trunk Diagnostic Options TrunkUsing the Front Panel Phone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusUsing the Front Panel Basic Options Advanced Options ImplementedRemote Configuration Options MultiModemII User Guide Diagnostic Options Phone Number Memory OptionsCaller ID Options AT Commands Registers Result Codes Introduction AT Commands AT Commands, S-Registers, and Result CodesEcho Command Mode Characters DS= y Dial Stored Telephone NumberHook Control Information RequestMonitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Result Codes Enable/DisableSelect Register Set Register ValueRead Register Value Tone DialingModem Reset Result Code SelectionLong Space Disconnect Data Carrier Detect DCD ControlError Correction Modes Load Factory SettingsData Terminal Ready DTR Control Modem-Initiated Flow ControlCommunications Mode 22bis Guard Tone ControlFlow Control Selection Sync/Async Mode Test CommandsClear to Send CTS Control Data Set Ready DSR ControlDisplay Current Configuration Store Current ConfigurationDisplay Last Connection Statistics Synchronous Clock SourceSelect Profile for Hard Reset Line Signal LevelZy =x Store Telephone Number Data Compression ControlLine Signal Quality PCM Code Selection\An Maximum MNP Block Size \Bn Transmit Break\Nn Error Correction Mode Selection \Vn Single Line Connect Message+MS= Modulation Selection Reserved,maxTXrateCRMNP Extended Services Command -SDR=nDistinctive Ring Control Command #CBNy=x Store Callback NumberCommand #CBPy=x Store Callback Password Flash Memory DownloadCommand #CID= n Caller ID Callback Enable/DisableCommand $SBn Serial Port Baud Rate Escape SequenceRegister Unit Range Default Description RegistersS32 S36 S46 Result Codes Terse Verbose DescriptionProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Basic Procedure SetupChanging the Remote Configuration Password Remote Configuration Changing the Remote Escape CharacterMultiModemII User Guide Callback Security Setup Procedures Turning Callback Security On and OffAssigning Callback Passwords Callback SecurityAssigning Callback Phone Numbers Calling Procedure Callback Security CommandsCommand #CBN y= x Store Callback Number Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Four-Wire Setup Leased Line OperationDial Backup and Leased Line Restoral Dial Backup and Leased Line Restoral SetupLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Solving ProblemsModem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeData Is Being Lost There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID Fax and Data4Software Can’t Run at the Same Time Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceCanadian Limitations Notice International Modem RestrictionsCommission Decision CTR21 EMC, Safety, and Terminal Directive Compliance New Zealand Telecom Warning NoticeAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Test procedure Local Analog Loopback Test V.54 LoopLoopback Tests Remote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testBack-to-Back Test Figure C-5. Back-to-back test connections Limited Warranty ServiceOnline Warranty Registration Warranty, Service, and Technical SupportTechnical Support Multi-Tech BBSAbout the Internet Ordering Modem Accessories SupplyNet Online Ordering InstructionsUpgrade Overview Identify the Modem FirmwareIdentify the Current Firmware Version Multi-Tech Web SiteMulti-Tech BBS Upgrading the ModemDownload the Upgrade File Extract the Upgrade FilesSet the Modem to the Factory Defaults Upgrade the Modem’s Firmware Restore Your ParametersAppendix F Cable Pinouts RS-232 PinoutsLeased Line Pinouts Cable PinoutsAppendix G Ascii Character Map Ctrl Code Hex DecIndex 108 Index 110

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