Multi-Tech Systems MT5600BL, MT5600BA manual Upgrade the Modem’s Firmware, Restore Your Parameters

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E Upgrading the Modem

Step 6: Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the boot code (e.g., 2MBPFL11.S37) and the file name for the new firmware (e.g., 5600BA.S37).

1.Run a terminal program, such as HyperTerminal. The program must be able to send a file as ASCII text.

2.Make sure hardware flow control is selected. In HyperTerminal, select File Properties Configure Connection Advanced, and make sure both Use flow control and Hardware (RTS/CTS) are selected.

3.In the terminal window, type AT and press ENTER. An OK response should appear, and the TR indicator on the modem should light. If the TR indicator does not light, check your cable, make sure the modem is powered on, and double-check the terminal program’s settings.

4.Type ATI3 and press ENTER. The first number in the response is the firmware version that is currently in your modem (2.210 in this example):

V2.210-V90_2M_DLS

5.Type AT** and press ENTER. Your modem is now ready to accept a flash file.

6.In HyperTerminal, select Send Text File from the Transfer menu.

7.In the Send Text File dialog box, find the temporary directory or folder in which you unarchived the upgrade file, select All files (*.*) in the Files of type box, and double-click the name of the boot code file, e.g., 2MBPFL11.S37. You should see activity on the screen, and your modem’s TD indicator should flash.

Warning: Do not abort at this point. The modem is being reprogrammed, and the process must not be interrupted.

This is the boot code portion of the update. When the boot code has all been sent to the modem, the following message appears:

Download Flash Code..

8.When you see the Download Flash Code.. message, select Send Text File from the Transfer menu.

9.In the Send Text File dialog box, select All files (*.*) in the Files of type box, and double-click the name of the firmware code file, e.g., 5600BL.S37.

The firmware code is now sent to your modem. Wait until you receive a mes- sage stating that the modem has been successfully programmed.

10.Once modem activity has stopped and you see a Device Successfully Programmed message, type ATI3 and press ENTER. If the upgrade was success- ful, your modem should display the new firmware version.

Step 7: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to repro- gram your modem parameters or to confirm the update by typing ATI3 in the termi- nal window and pressing ENTER.

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part MultiModemII User Guide Using the Front PanelIntroduction Quick StartCallback Security AT Commands, S-Registers & Result CodesRemote Configuration Solving ProblemsAppendix E Upgrading the Modem Appendix D Warranty, Service, and Technical SupportAppendix a Regulatory Compliance Appendix C Loopback TestsContents Viii Introduction Features IntroductionProduct Description Data IntroductionRelated Manuals What Is in Your Modem Package?Quick Start You supply Safety WarningsWhat You Will Need We supplyQuick Start Connect the Modem to Your SystemRS232 Connection Dialup ConnectionPower-On Test Two-Wire Leased Line ConnectionFour-Wire Leased Line Connection Power ConnectionInstall the Modem in Windows Adding the Modem to WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Trio DataComm Call the Multi-Tech BBSWindows HyperTerminal Windows Terminal Send a Fax Trio FaxMicrosoft Fax References Select Start Programs Accessories Fax Compose new faxMultiModemII User Guide Using the Front Panel LED Indicators Modem ConfigurationMenu Structure Using the Front PanelLiquid Crystal Display LCD Option SelectionMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk Diagnostic Options Trunk MultiModemII User Guide Remote Configuration Options TrunkCaller ID Options Trunk Using the Front Panel Phone Number Memory Options TrunkStatus Menu OptionsUsing the Front Panel Basic Options Implemented Advanced OptionsRemote Configuration Options MultiModemII User Guide Diagnostic Options Phone Number Memory OptionsCaller ID Options AT Commands Registers Result Codes Introduction AT Commands, S-Registers, and Result Codes AT CommandsInformation Request Echo Command Mode CharactersDS= y Dial Stored Telephone Number Hook ControlResult Codes Enable/Disable Monitor Speaker VolumeMonitor Speaker Mode Return Online to Data ModeTone Dialing Select RegisterSet Register Value Read Register ValueData Carrier Detect DCD Control Modem ResetResult Code Selection Long Space DisconnectModem-Initiated Flow Control Error Correction ModesLoad Factory Settings Data Terminal Ready DTR ControlCommunications Mode 22bis Guard Tone ControlFlow Control Selection Data Set Ready DSR Control Sync/Async ModeTest Commands Clear to Send CTS ControlSynchronous Clock Source Display Current ConfigurationStore Current Configuration Display Last Connection StatisticsData Compression Control Select Profile for Hard ResetLine Signal Level Zy =x Store Telephone Number\Bn Transmit Break Line Signal QualityPCM Code Selection \An Maximum MNP Block Size\Vn Single Line Connect Message \Nn Error Correction Mode SelectionReserved,maxTXrateCR +MS= Modulation SelectionMNP Extended Services Flash Memory Download Command -SDR=nDistinctive Ring ControlCommand #CBNy=x Store Callback Number Command #CBPy=x Store Callback PasswordEscape Sequence Command #CID= n Caller IDCallback Enable/Disable Command $SBn Serial Port Baud RateRegisters Register Unit Range Default DescriptionS32 S36 S46 Terse Verbose Description Result CodesProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Basic Procedure SetupChanging the Remote Configuration Password Changing the Remote Escape Character Remote ConfigurationMultiModemII User Guide Callback Security Turning Callback Security On and Off Setup ProceduresCallback Security Assigning Callback PasswordsAssigning Callback Phone Numbers Calling Procedure Callback Security CommandsCommand #CBN y= x Store Callback Number Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Leased Line Operation Four-Wire SetupDial Backup and Leased Line Restoral Setup Dial Backup and Leased Line RestoralLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Solving Problems Modem Does Not Respond to CommandsModem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID Fax and Data4Software Can’t Run at the Same Time Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceRegulatory Compliance Fax Branding StatementCanadian Limitations Notice International Modem RestrictionsCommission Decision CTR21 New Zealand Telecom Warning Notice EMC, Safety, and Terminal Directive ComplianceAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Test procedure Local Analog Loopback Test V.54 LoopLoopback Tests Figure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 LoopBack-to-Back Test Figure C-5. Back-to-back test connections Service Limited WarrantyMulti-Tech BBS Online Warranty RegistrationWarranty, Service, and Technical Support Technical SupportAbout the Internet SupplyNet Online Ordering Instructions Ordering Modem AccessoriesIdentify the Modem Firmware Upgrade OverviewUpgrading the Modem Identify the Current Firmware VersionMulti-Tech Web Site Multi-Tech BBSDownload the Upgrade File Extract the Upgrade FilesSet the Modem to the Factory Defaults Restore Your Parameters Upgrade the Modem’s FirmwareRS-232 Pinouts Appendix F Cable PinoutsCable Pinouts Leased Line PinoutsCtrl Code Hex Dec Appendix G Ascii Character MapIndex 108 Index 110
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