Multi-Tech Systems MT5600BA, MT5600BL manual Record of Revisions

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MultiModemII User Guide

Models MT5600BA and MT5600BL

P/N 88302601 Revision B (7/9/99)

©1999 by Multi-Tech Systems, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions
Revision	Date	Description
B	7/9/99	Manual revised.

Trademarks

MultiModemII, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated. IBM is a trademark of International Business Machines Corporation. MNP and Microcom Network Protocol are trademarks of Microcom, Inc. K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation. Microsoft, Windows, Windows 95, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Notice

Though these modems are capable of 56K bps download performance, line impairments, public tele- phone infrastructure and other external technological factors currently prevent maximum 56K bps connections.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112 U.S.A

(612)785-3500 or (800) 328-9717 Fax (612) 785-9874

Fax-Back Service (612) 717-5888 Technical Support (800) 972-2439 BBS (612) 785-3702 or (800) 392-2432 Internet http://www.multitech.com

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part Quick Start Using the Front PanelIntroduction MultiModemII User GuideSolving Problems AT Commands, S-Registers & Result CodesRemote Configuration Callback SecurityAppendix C Loopback Tests Appendix D Warranty, Service, and Technical SupportAppendix a Regulatory Compliance Appendix E Upgrading the ModemContents Viii Introduction Product Description FeaturesIntroduction Introduction DataWhat Is in Your Modem Package? Related ManualsQuick Start We supply Safety WarningsWhat You Will Need You supplyDialup Connection Connect the Modem to Your SystemRS232 Connection Quick StartPower Connection Two-Wire Leased Line ConnectionFour-Wire Leased Line Connection Power-On TestRemoving Your Old Modem from Windows Install the Modem in WindowsAdding the Modem to Windows Install and Configure Your Software Call the Multi-Tech BBS Trio DataCommWindows HyperTerminal Windows Terminal Microsoft Fax Send a FaxTrio Fax Select Start Programs Accessories Fax Compose new fax ReferencesMultiModemII User Guide Using the Front Panel Modem Configuration LED IndicatorsOption Selection Using the Front PanelLiquid Crystal Display LCD Menu StructureMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk MultiModemII User Guide Remote Configuration Options Trunk Diagnostic Options TrunkUsing the Front Panel Phone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusUsing the Front Panel Basic Options Advanced Options ImplementedRemote Configuration Options Caller ID Options MultiModemII User Guide Diagnostic OptionsPhone Number Memory Options AT Commands Registers Result Codes Introduction AT Commands AT Commands, S-Registers, and Result CodesHook Control Echo Command Mode CharactersDS= y Dial Stored Telephone Number Information RequestReturn Online to Data Mode Monitor Speaker VolumeMonitor Speaker Mode Result Codes Enable/DisableRead Register Value Select RegisterSet Register Value Tone DialingLong Space Disconnect Modem ResetResult Code Selection Data Carrier Detect DCD ControlData Terminal Ready DTR Control Error Correction ModesLoad Factory Settings Modem-Initiated Flow ControlFlow Control Selection Communications Mode22bis Guard Tone Control Clear to Send CTS Control Sync/Async ModeTest Commands Data Set Ready DSR ControlDisplay Last Connection Statistics Display Current ConfigurationStore Current Configuration Synchronous Clock SourceZy =x Store Telephone Number Select Profile for Hard ResetLine Signal Level Data Compression Control\An Maximum MNP Block Size Line Signal QualityPCM Code Selection \Bn Transmit Break\Nn Error Correction Mode Selection \Vn Single Line Connect Message+MS= Modulation Selection Reserved,maxTXrateCRMNP Extended Services Command #CBPy=x Store Callback Password Command -SDR=nDistinctive Ring ControlCommand #CBNy=x Store Callback Number Flash Memory DownloadCommand $SBn Serial Port Baud Rate Command #CID= n Caller IDCallback Enable/Disable Escape SequenceRegister Unit Range Default Description RegistersS32 S36 S46 Result Codes Terse Verbose DescriptionProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Changing the Remote Configuration Password Basic ProcedureSetup Remote Configuration Changing the Remote Escape CharacterMultiModemII User Guide Callback Security Setup Procedures Turning Callback Security On and OffAssigning Callback Passwords Callback SecurityAssigning Callback Phone Numbers Command #CBN y= x Store Callback Number Calling ProcedureCallback Security Commands Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Four-Wire Setup Leased Line OperationDial Backup and Leased Line Restoral Dial Backup and Leased Line Restoral SetupLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Solving ProblemsModem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeModem4Doesn’t Work with Caller ID Data Is Being LostThere Are Garbage4 Characters on the Monitor Fax and Data4Software Can’t Run at the Same Time Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceCommission Decision CTR21 Canadian Limitations NoticeInternational Modem Restrictions EMC, Safety, and Terminal Directive Compliance New Zealand Telecom Warning NoticeAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Loopback Tests Test procedureLocal Analog Loopback Test V.54 Loop Remote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testBack-to-Back Test Figure C-5. Back-to-back test connections Limited Warranty ServiceTechnical Support Online Warranty RegistrationWarranty, Service, and Technical Support Multi-Tech BBSAbout the Internet Ordering Modem Accessories SupplyNet Online Ordering InstructionsUpgrade Overview Identify the Modem FirmwareMulti-Tech BBS Identify the Current Firmware VersionMulti-Tech Web Site Upgrading the ModemSet the Modem to the Factory Defaults Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s Firmware Restore Your ParametersAppendix F Cable Pinouts RS-232 PinoutsLeased Line Pinouts Cable PinoutsAppendix G Ascii Character Map Ctrl Code Hex DecIndex 108 Index 110

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