Multi-Tech Systems MT5600BA, MT5600BL manual Introduction

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MultiModemII User Guide

Introduction

AT commands are used to control the operation of your modem. They are so called because each command must be preceded by the characters AT to get the ATtention of the modem.

AT commands can be issued only when the modem is in command mode or online command mode. The modem is in command mode whenever it is not connected to another modem. The modem is in data mode whenever it is connected to another mo- dem and ready to exchange data. Online command mode is a temporary state in which you can issue commands to the modem while connected to another modem. To put the modem into online command mode from data mode, you must issue an escape sequence (+++) followed immediately by the AT characters and the command, e.g.,

+++ATH to hang up the modem. To return to data mode from online command mode, you must issue the command ATO.

To send AT commands to the modem you must use a communications program, such as the HyperTerminal applet in Windows 95, 98, and NT 4.0, or the Trio com- munications program included with your modem. You can issue commands to the modem either directly, by typing them in the terminal window of the communica- tions program, or indirectly, by configuring the operating system or communica- tions program to send the commands automatically. Fortunately, communications programs make daily operation of modems effortless by hiding the commands from the user. Most users, therefore, need to use AT commands only when reconfiguring the modem, e.g., to turn autoanswer on or off.

The format for entering an AT command is ATXn, where X is the command and n is the value for the command, sometimes called the command parameter. The value is always a number. If the value is zero, you can omit it from the command; thus, AT&W is equivalent to AT&W0. Most commands have a default value, which is the value that is set at the factory. The default values are shown in the “AT Commands” section, which begins on the next page.

You must press ENTER to send the command to the modem. Any time the modem receives a command, it sends a response known as a result code. The most common result codes are OK, ERROR, and the CONNECT messages that the modem sends to the computer when it is connecting to another modem. For a table of valid result codes, see “Result Codes” at the end of this chapter.

You can issue several commands in one line, in what is called a command string. The command string begins with AT and ends when you press ENTER. Spaces to separate the commands are optional; they are ignored by the command interpreter. The most familiar command string is the initialization string, which is used to configure the modem when it is turned on or reset, or when your communications software calls another modem.

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part Using the Front Panel IntroductionQuick Start MultiModemII User GuideAT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems Callback SecurityAppendix D Warranty, Service, and Technical Support Appendix a Regulatory ComplianceAppendix C Loopback Tests Appendix E Upgrading the ModemContents Viii Introduction Introduction FeaturesProduct Description Introduction DataWhat Is in Your Modem Package? Related ManualsQuick Start Safety Warnings What You Will NeedWe supply You supplyConnect the Modem to Your System RS232 ConnectionDialup Connection Quick StartTwo-Wire Leased Line Connection Four-Wire Leased Line ConnectionPower Connection Power-On TestAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Trio DataCommWindows HyperTerminal Windows Terminal Trio Fax Send a FaxMicrosoft Fax Select Start Programs Accessories Fax Compose new fax ReferencesMultiModemII User Guide Using the Front Panel Modem Configuration LED IndicatorsUsing the Front Panel Liquid Crystal Display LCDOption Selection Menu StructureMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk MultiModemII User Guide Remote Configuration Options Trunk Diagnostic Options TrunkUsing the Front Panel Phone Number Memory Options Trunk Caller ID Options TrunkMenu Options StatusUsing the Front Panel Basic Options Advanced Options ImplementedRemote Configuration Options Phone Number Memory Options MultiModemII User Guide Diagnostic OptionsCaller ID Options AT Commands Registers Result Codes Introduction AT Commands AT Commands, S-Registers, and Result CodesEcho Command Mode Characters DS= y Dial Stored Telephone NumberHook Control Information RequestMonitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Result Codes Enable/DisableSelect Register Set Register ValueRead Register Value Tone DialingModem Reset Result Code SelectionLong Space Disconnect Data Carrier Detect DCD ControlError Correction Modes Load Factory SettingsData Terminal Ready DTR Control Modem-Initiated Flow Control22bis Guard Tone Control Communications ModeFlow Control Selection Sync/Async Mode Test CommandsClear to Send CTS Control Data Set Ready DSR ControlDisplay Current Configuration Store Current ConfigurationDisplay Last Connection Statistics Synchronous Clock SourceSelect Profile for Hard Reset Line Signal LevelZy =x Store Telephone Number Data Compression ControlLine Signal Quality PCM Code Selection\An Maximum MNP Block Size \Bn Transmit Break\Nn Error Correction Mode Selection \Vn Single Line Connect Message+MS= Modulation Selection Reserved,maxTXrateCRMNP Extended Services Command -SDR=nDistinctive Ring Control Command #CBNy=x Store Callback NumberCommand #CBPy=x Store Callback Password Flash Memory DownloadCommand #CID= n Caller ID Callback Enable/DisableCommand $SBn Serial Port Baud Rate Escape SequenceRegister Unit Range Default Description RegistersS32 S36 S46 Result Codes Terse Verbose DescriptionProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Setup Basic ProcedureChanging the Remote Configuration Password Remote Configuration Changing the Remote Escape CharacterMultiModemII User Guide Callback Security Setup Procedures Turning Callback Security On and OffAssigning Callback Passwords Callback SecurityAssigning Callback Phone Numbers Callback Security Commands Calling ProcedureCommand #CBN y= x Store Callback Number Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Four-Wire Setup Leased Line OperationDial Backup and Leased Line Restoral Dial Backup and Leased Line Restoral SetupLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Solving ProblemsModem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeThere Are Garbage4 Characters on the Monitor Data Is Being LostModem4Doesn’t Work with Caller ID Fax and Data4Software Can’t Run at the Same Time Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFax Branding Statement Regulatory ComplianceInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC, Safety, and Terminal Directive Compliance New Zealand Telecom Warning NoticeAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Local Analog Loopback Test V.54 Loop Test procedureLoopback Tests Remote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testBack-to-Back Test Figure C-5. Back-to-back test connections Limited Warranty ServiceOnline Warranty Registration Warranty, Service, and Technical SupportTechnical Support Multi-Tech BBSAbout the Internet Ordering Modem Accessories SupplyNet Online Ordering InstructionsUpgrade Overview Identify the Modem FirmwareIdentify the Current Firmware Version Multi-Tech Web SiteMulti-Tech BBS Upgrading the ModemExtract the Upgrade Files Download the Upgrade FileSet the Modem to the Factory Defaults Upgrade the Modem’s Firmware Restore Your ParametersAppendix F Cable Pinouts RS-232 PinoutsLeased Line Pinouts Cable PinoutsAppendix G Ascii Character Map Ctrl Code Hex DecIndex 108 Index 110
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