Multi-Tech Systems MT5600BL, MT5600BA manual Call the Multi-Tech BBS, Trio DataComm

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2 Quick Start

To see what UART your serial port uses if you have Windows 3.1x, in Program Manager select File Run, type MSD, and press ENTER. Select COM Ports to see the UART type. If you have Windows 95 or 98, select Start Settings Control Panel, and double-click on the Modems icon. In the Modems Properties dialog box, click the Diagnostics tab, click the port the modem is connected to, and click More Info to see the UART type. Note that both programs will identify a 14550 UART as an 8250A UART. If you have an 80386 or later computer, your UART is most likely a 14550 or 16550AFN.

7.If the software has an autobaud selection, make sure it is disabled. Autobaud applies only to older modems, and can cause problems if enabled.

8.If the software allows you to edit the no-connect messages (NO CARRIER, BUSY, NO ANSWER, NO DIALTONE), make sure there is no space between DIAL and TONE in NO DIALTONE.

9.Refer to the software manual or online help for other configuration choices; in most cases you can accept the default values.

Step 4: Call the Multi-Tech BBS

You can test the modem’s data functions by calling the Multi-Tech bulletin board system (BBS) and downloading REGISTER.DOC, if you have Microsoft Word 6.0 or later, or REGISTER.TXT if you do not.

Trio DataComm

1.Click Start; then choose Programs, Trio Applications, and Trio Datafax.

2.Click the DataComm button. Trio DataComm starts.

3.In the Trio Datacomm File menu, click Access Phonebook. The Dialing Directory opens.

4.In the Dialing Directory, click New Entry. The Edit/Create Host Information dialog box opens.

5.In the Name box, type Multi-Tech BBS and click OK.

6.In the Primary number box, type 800-392-2432if you are in North America. Type 612-785-3702if you are a local or international user.

7.In the Country box, select the United States.

8.Select Dial First Digit and Dial Prefix as necessary.

9.Click OK to exit the Edit/Create Host Information dialog box.

10.In the Dialing Directory, dial the Multi-Tech BBS by double-clicking its entry.

11.When the BBS welcome screen appears, type your first name, last name, and password following the prompts. If you are a first-time caller, the BBS asks if your name is spelled correctly. If you answer Y, a questionnaire appears. You must complete the questionnaire to use the BBS on your first call.

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part MultiModemII User Guide Using the Front PanelIntroduction Quick StartCallback Security AT Commands, S-Registers & Result CodesRemote Configuration Solving ProblemsAppendix E Upgrading the Modem Appendix D Warranty, Service, and Technical SupportAppendix a Regulatory Compliance Appendix C Loopback TestsContents Viii Introduction Introduction FeaturesProduct Description Data IntroductionRelated Manuals What Is in Your Modem Package?Quick Start You supply Safety WarningsWhat You Will Need We supplyQuick Start Connect the Modem to Your SystemRS232 Connection Dialup ConnectionPower-On Test Two-Wire Leased Line ConnectionFour-Wire Leased Line Connection Power ConnectionAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Trio DataComm Call the Multi-Tech BBSWindows HyperTerminal Windows Terminal Trio Fax Send a FaxMicrosoft Fax References Select Start Programs Accessories Fax Compose new faxMultiModemII User Guide Using the Front Panel LED Indicators Modem ConfigurationMenu Structure Using the Front PanelLiquid Crystal Display LCD Option SelectionMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk Diagnostic Options Trunk MultiModemII User Guide Remote Configuration Options TrunkCaller ID Options Trunk Using the Front Panel Phone Number Memory Options TrunkStatus Menu OptionsUsing the Front Panel Basic Options Implemented Advanced OptionsRemote Configuration Options Phone Number Memory Options MultiModemII User Guide Diagnostic OptionsCaller ID Options AT Commands Registers Result Codes Introduction AT Commands, S-Registers, and Result Codes AT CommandsInformation Request Echo Command Mode CharactersDS= y Dial Stored Telephone Number Hook ControlResult Codes Enable/Disable Monitor Speaker VolumeMonitor Speaker Mode Return Online to Data ModeTone Dialing Select RegisterSet Register Value Read Register ValueData Carrier Detect DCD Control Modem ResetResult Code Selection Long Space DisconnectModem-Initiated Flow Control Error Correction ModesLoad Factory Settings Data Terminal Ready DTR Control22bis Guard Tone Control Communications ModeFlow Control Selection Data Set Ready DSR Control Sync/Async ModeTest Commands Clear to Send CTS ControlSynchronous Clock Source Display Current ConfigurationStore Current Configuration Display Last Connection StatisticsData Compression Control Select Profile for Hard ResetLine Signal Level Zy =x Store Telephone Number\Bn Transmit Break Line Signal QualityPCM Code Selection \An Maximum MNP Block Size\Vn Single Line Connect Message \Nn Error Correction Mode SelectionReserved,maxTXrateCR +MS= Modulation SelectionMNP Extended Services Flash Memory Download Command -SDR=nDistinctive Ring ControlCommand #CBNy=x Store Callback Number Command #CBPy=x Store Callback PasswordEscape Sequence Command #CID= n Caller IDCallback Enable/Disable Command $SBn Serial Port Baud RateRegisters Register Unit Range Default DescriptionS32 S36 S46 Terse Verbose Description Result CodesProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Setup Basic ProcedureChanging the Remote Configuration Password Changing the Remote Escape Character Remote ConfigurationMultiModemII User Guide Callback Security Turning Callback Security On and Off Setup ProceduresCallback Security Assigning Callback PasswordsAssigning Callback Phone Numbers Callback Security Commands Calling ProcedureCommand #CBN y= x Store Callback Number Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Leased Line Operation Four-Wire SetupDial Backup and Leased Line Restoral Setup Dial Backup and Leased Line RestoralLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Solving Problems Modem Does Not Respond to CommandsModem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringThere Are Garbage4 Characters on the Monitor Data Is Being LostModem4Doesn’t Work with Caller ID Fax and Data4Software Can’t Run at the Same Time Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceRegulatory Compliance Fax Branding StatementInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 New Zealand Telecom Warning Notice EMC, Safety, and Terminal Directive ComplianceAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Local Analog Loopback Test V.54 Loop Test procedureLoopback Tests Figure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 LoopBack-to-Back Test Figure C-5. Back-to-back test connections Service Limited WarrantyMulti-Tech BBS Online Warranty RegistrationWarranty, Service, and Technical Support Technical SupportAbout the Internet SupplyNet Online Ordering Instructions Ordering Modem AccessoriesIdentify the Modem Firmware Upgrade OverviewUpgrading the Modem Identify the Current Firmware VersionMulti-Tech Web Site Multi-Tech BBSExtract the Upgrade Files Download the Upgrade FileSet the Modem to the Factory Defaults Restore Your Parameters Upgrade the Modem’s FirmwareRS-232 Pinouts Appendix F Cable PinoutsCable Pinouts Leased Line PinoutsCtrl Code Hex Dec Appendix G Ascii Character MapIndex 108 Index 110

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