Multi-Tech Systems MT5600BL, MT5600BA Identify the Current Firmware Version, Multi-Tech Web Site

Page 109

E Upgrading the Modem

Step 2: Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site or BBS. If your modem already has the current firmware, there is no need to update it.

Multi-Tech Web Site

1.Using your favorite Web browser, go to http://www.multitech.com/support/firm- ware/.

2.Scroll down to the table with your modem model number (non-USA firmware must be obtained directly from the ftp site or BBS at this time).

3.Look at the Current Revision number for your modem.

4.If the Current Revision number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version and does not need to be updated.

5.If the Current Revision number is larger than the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Multi-Tech BBS

1.Run your favorite terminal program, and dial in to the Multi-Tech BBS at

800 392-2432 (North America) or 612 785-3702 (local and international). If you followed the download test in the “Quick Start” chapter, your terminal program should already be configured for the Multi-Tech BBS.

2.When the BBS welcome screen appears, type your first name, last name, and password following the prompts. If you are a first-time caller, the BBS asks if your name is spelled correctly. If you answer Y, a questionnaire appears. You must complete the questionnaire to use the BBS on your first call.

3.Press ENTER until the main menu appears. From the main menu you have access to two areas: the Files Menu and News. For help with menu commands, type ?.

4.In the Main Menu, type F and press ENTER to access the Files Menu.

5.In the Files Menu, type L and press ENTER, then type L and press ENTER again. A two-column list of file areas appears.

6.Press ENTER until the modem firmware area for your country is listed.

7.Type the number of the modem firmware area for your country and press ENTER.

8.Type L and press ENTER to list the files in the selected area.

9.Press ENTER until your modem model number appears.

10.Look at the version number for your modem.

11.If the version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version and does not need to be updated.

12.If the version number is larger than the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

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Contents Model MT5600BA Model MT5600BL Record of Revisions FCC Part Introduction Using the Front PanelQuick Start MultiModemII User GuideRemote Configuration AT Commands, S-Registers & Result CodesSolving Problems Callback SecurityAppendix a Regulatory Compliance Appendix D Warranty, Service, and Technical SupportAppendix C Loopback Tests Appendix E Upgrading the ModemContents Viii Introduction Introduction FeaturesProduct Description Data IntroductionRelated Manuals What Is in Your Modem Package?Quick Start What You Will Need Safety WarningsWe supply You supplyRS232 Connection Connect the Modem to Your SystemDialup Connection Quick StartFour-Wire Leased Line Connection Two-Wire Leased Line ConnectionPower Connection Power-On TestAdding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Trio DataComm Call the Multi-Tech BBSWindows HyperTerminal Windows Terminal Trio Fax Send a FaxMicrosoft Fax References Select Start Programs Accessories Fax Compose new faxMultiModemII User Guide Using the Front Panel LED Indicators Modem ConfigurationLiquid Crystal Display LCD Using the Front PanelOption Selection Menu StructureMultiModemII User Guide Menu Overview Using the Front Panel Status Trunk MultiModemII User Guide Basic Options Trunk Using the Front Panel Advanced Options Trunk Diagnostic Options Trunk MultiModemII User Guide Remote Configuration Options TrunkCaller ID Options Trunk Using the Front Panel Phone Number Memory Options TrunkStatus Menu OptionsUsing the Front Panel Basic Options Implemented Advanced OptionsRemote Configuration Options Phone Number Memory Options MultiModemII User Guide Diagnostic OptionsCaller ID Options AT Commands Registers Result Codes Introduction AT Commands, S-Registers, and Result Codes AT CommandsDS= y Dial Stored Telephone Number Echo Command Mode CharactersHook Control Information RequestMonitor Speaker Mode Monitor Speaker VolumeReturn Online to Data Mode Result Codes Enable/DisableSet Register Value Select RegisterRead Register Value Tone DialingResult Code Selection Modem ResetLong Space Disconnect Data Carrier Detect DCD ControlLoad Factory Settings Error Correction ModesData Terminal Ready DTR Control Modem-Initiated Flow Control22bis Guard Tone Control Communications ModeFlow Control Selection Test Commands Sync/Async ModeClear to Send CTS Control Data Set Ready DSR ControlStore Current Configuration Display Current ConfigurationDisplay Last Connection Statistics Synchronous Clock SourceLine Signal Level Select Profile for Hard ResetZy =x Store Telephone Number Data Compression ControlPCM Code Selection Line Signal Quality\An Maximum MNP Block Size \Bn Transmit Break\Vn Single Line Connect Message \Nn Error Correction Mode SelectionReserved,maxTXrateCR +MS= Modulation SelectionMNP Extended Services Command #CBNy=x Store Callback Number Command -SDR=nDistinctive Ring ControlCommand #CBPy=x Store Callback Password Flash Memory DownloadCallback Enable/Disable Command #CID= n Caller IDCommand $SBn Serial Port Baud Rate Escape SequenceRegisters Register Unit Range Default DescriptionS32 S36 S46 Terse Verbose Description Result CodesProtocol ALT +FCERROR MultiModemII User Guide Remote Configuration Setup Basic ProcedureChanging the Remote Configuration Password Changing the Remote Escape Character Remote ConfigurationMultiModemII User Guide Callback Security Turning Callback Security On and Off Setup ProceduresCallback Security Assigning Callback PasswordsAssigning Callback Phone Numbers Callback Security Commands Calling ProcedureCommand #CBN y= x Store Callback Number Command #CBPy=x Store Callback Password Callback Assignments MultiModemII User Guide Leased Line Operation Two-Wire Setup Leased Line Operation Four-Wire SetupDial Backup and Leased Line Restoral Setup Dial Backup and Leased Line RestoralLeased Line Operation MultiModemII User Guide Solving Problems None of the Indicators Light Solving Problems Modem Does Not Respond to CommandsModem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringThere Are Garbage4 Characters on the Monitor Data Is Being LostModem4Doesn’t Work with Caller ID Fax and Data4Software Can’t Run at the Same Time Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceRegulatory Compliance Fax Branding StatementInternational Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 New Zealand Telecom Warning Notice EMC, Safety, and Terminal Directive ComplianceAppendix B Technical Specifications Technical Specifications Receiver Sensitivity Local Analog Loopback Test V.54 Loop Test procedureLoopback Tests Figure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 LoopBack-to-Back Test Figure C-5. Back-to-back test connections Service Limited WarrantyWarranty, Service, and Technical Support Online Warranty RegistrationTechnical Support Multi-Tech BBSAbout the Internet SupplyNet Online Ordering Instructions Ordering Modem AccessoriesIdentify the Modem Firmware Upgrade OverviewMulti-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Upgrading the ModemExtract the Upgrade Files Download the Upgrade FileSet the Modem to the Factory Defaults Restore Your Parameters Upgrade the Modem’s FirmwareRS-232 Pinouts Appendix F Cable PinoutsCable Pinouts Leased Line PinoutsCtrl Code Hex Dec Appendix G Ascii Character MapIndex 108 Index 110
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