Lucent Technologies 1100 manual Customer Support Information

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Customer Support Information

Changes at Local Telephone Company. Your local telephone company may make changes in its facilities, equipment, operations, or procedures that affect the proper functioning of this equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

New Network Area and Exchange Codes. The DEFINITY ECS software does not restrict access to any new area codes or exchange codes established by a local telephone company. If the user has established toll restrictions on the system that could restrict access, then the user should check the lists of allowed and disallowed dial codes and modify them as needed.

Equal Access Codes. This equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modifications of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Federal Communications

Commission (FCC)

Electromagnetic Interference

Information

The DEFINITY Extender 1100 System has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Issue 1 June 1998 xv

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Contents Definity Extender Federal Communications Commission Statement Industry Canada IC Interference Information Contents Introduction Connecting the Switch Module GL-1 Figures Tables Important Safety Instructions Viii Issue 1 June Customer Support Information Support Telephone Number Security of Your System Preventing Toll Fraud Lucent Technologies Fraud Intervention Lucent Technologies Limited Warranty FCC Notification Repair Information Installation and Operational Procedures Customer Support Information Customer Support Information Xvi Issue 1 June About This Book Intended AudienceTerms and Conventions Security AlertHow to Use This Book Typographical ConventionsProduct Safety Labels Related Documents CallToll Fraud Security How to Comment on This Document Feedback Form This Form MAY be Photocopied Introduction1 System Operation Configuration System ConfigurationSecurity Alert Switch Module Equipment ListCustomer-Supplied Equipment Compatibility Specifications OptionsPage Switch Module Specifications Description Considerations 10Issue 1 June Configuration2 Password ConsiderationsProgramming the Switch Module Page Configure System Exit Enhanced Terminal InterfaceTerminal Edit Line Configuring the COM RS-232D Port Configuration Stop Bits Issue 1 June 1998 Setting Data Rate Setting ParitySetting Data Bit Setting Stop Bits Show SettingsAdditional Modem Initialization Setting Passwords Security Alert Considerations Programming Passwords Procedure To check a password Configuring Passwords Online To disable a passwordPage Configuration Issue 1 June 1998 Installation3 Location Requirements Electrical RequirementsWiring Requirements Connecting the Switch ModuleInstallation Procedure Switch Module Back PanelDIP Switch Configuration Installation Connections for Data Transmission Female Connector on Module Hardware Flow Control Installation 10Issue 1 June Troubleshooting4 Troubleshooting LED Sequences LED Power up Sequences LED Sequence Description LED Power up Verification Sequences LED Sequence Description Module is online to a Remote Module no Rgrg Error Messages Error Messages Cause ActionError Messages Cause Action Specific Problems No Display on Telephone at Remote LocationNo Connection/No Answer Page Reporting a Faulty Switch Module Troubleshooting Issue 1 June 1998 Glossary GL-2Issue 1 June Issue 1 June 1998 GL-3 GL-4Issue 1 June Issue 1 June 1998 GL-5 Glossary GL-6Issue 1 June