Lucent Technologies 1100 manual

Troubleshooting

3.Check the LED on the Switch Module and compare it to the LED diagnostic sheet as in Table 4-1.The Switch Module may be defective.

4.Check that the DIP switches on the Switch and Remote Modules are set properly. Unless your system administrator tells you otherwise, all of the DIP switches should be OFF.

5.Have there been any electrical storms that may have popped the line fuses?

6.Go on-line and monitor call progress on the Remote Module speaker.

7.If there still is no dial tone, do the following:

a.Check the cables on the Remote Module; replace if necessary.

b.Use a regular telephone to get dial tone on the CO line jack. If there is no dial tone, check the installation wiring or call the telephone company. If there is dial tone present, the cable to the Module or a popped line fuse is probably the problem.

8.If there is a ring but no answer, do the following:

a.Check the telephone number.

b.Check the power for the Switch Module.

c.Check the cables at the Switch Module.

d.Module.

Issue 1 June 1998 4-11