Lucent Technologies 1100 manual LED Sequences

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Troubleshooting

If you must contact Lucent Technologies on behalf of the remote user, be sure to obtain the serial number found on the Remote Module.

LED Sequences

The LEDs on the Switch Module help to indicate problems that occur.

During the power-up sequence, the DEFINITY Extender 1100 System performs a self-test, indicated by a sequence of 1 yellow, and 8 red flashes, followed by 1 green flash, fast blinking red flashes for about 6 seconds, 3 green flashes and 1 red flash. That series of flashes is followed by 3 sets of 8 yellow flashes.

Table 4-1and Table 4-2illustrate a detailed description of the LED sequences.

If your Switch Module power up LED sequence repeats itself, the last sequence displayed represents the test failure that occurred. See Table 4-1for failure description. Power down the unit, and retry. If error persists, contact the Lucent Technologies Helpline.

Issue 1 June 1998 4-3

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Contents Definity Extender Federal Communications Commission Statement Industry Canada IC Interference Information Contents Introduction Connecting the Switch Module GL-1 Figures Tables Important Safety Instructions Viii Issue 1 June Customer Support Information Support Telephone Number Security of Your System Preventing Toll Fraud Lucent Technologies Fraud Intervention Lucent Technologies Limited Warranty FCC Notification Repair Information Installation and Operational Procedures Customer Support Information Customer Support Information Xvi Issue 1 June About This Book Intended AudienceTerms and Conventions Security AlertHow to Use This Book Typographical ConventionsProduct Safety Labels Related Documents CallToll Fraud Security How to Comment on This Document Feedback Form This Form MAY be Photocopied Introduction1 System Operation Configuration System ConfigurationSecurity Alert Customer-Supplied Equipment Switch ModuleEquipment List Compatibility Specifications OptionsPage Switch Module Specifications Description Considerations 10Issue 1 June Configuration2 Password ConsiderationsProgramming the Switch Module Page Configure System Exit Enhanced Terminal InterfaceTerminal Edit Line Configuring the COM RS-232D Port Configuration Stop Bits Issue 1 June 1998 Setting Data Bit Setting Data RateSetting Parity Additional Modem Initialization Setting Stop BitsShow Settings Setting Passwords Security Alert Considerations Programming Passwords Procedure To check a password Configuring Passwords Online To disable a passwordPage Configuration Issue 1 June 1998 Installation3 Location Requirements Electrical RequirementsWiring Requirements Connecting the Switch ModuleInstallation Procedure Switch Module Back PanelDIP Switch Configuration Installation Connections for Data Transmission Female Connector on Module Hardware Flow Control Installation 10Issue 1 June Troubleshooting4 Troubleshooting LED Sequences LED Power up Sequences LED Sequence Description LED Power up Verification Sequences LED Sequence Description Module is online to a Remote Module no Rgrg Error Messages Error Messages Cause ActionError Messages Cause Action No Connection/No Answer Specific ProblemsNo Display on Telephone at Remote Location Page Reporting a Faulty Switch Module Troubleshooting Issue 1 June 1998 Glossary GL-2Issue 1 June Issue 1 June 1998 GL-3 GL-4Issue 1 June Issue 1 June 1998 GL-5 Glossary GL-6Issue 1 June