Lucent Technologies 1100 manual Lucent Technologies Fraud Intervention

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Customer Support Information

The DEFINITY® Extender 1100 System, through proper administration, can help you reduce the risk of unauthorized persons gaining access to the network. However, telephone numbers and authorization codes can be compromised when overheard in a public location, lost through theft of a wallet or purse containing access information, or when treated carelessly (writing codes on a piece of paper and improperly discarding them).

Additionally, hackers may use a computer to dial an access code and then publish the information to other hackers. Substantial charges can accumulate quickly. It is your responsibility to take appropriate steps to implement the features properly, to evaluate and administer the various restriction levels, and to protect and carefully distribute access codes.

Under applicable tariffs, you will be responsible for payment of toll charges. Lucent Technologies cannot be responsible for such charges and will not make any allowance or give any credit resulting from unauthorized access.

Lucent Technologies Fraud

Intervention

If you suspect you are being victimized by toll fraud and you need technical support or assistance contact your Lucent Technologies authorized representative, or in the USA, call the Lucent Technologies National Customer Care Center at 1 800 242-2121.

Issue 1 June 1998 xi

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Contents Definity Extender Federal Communications Commission Statement Industry Canada IC Interference Information Contents Introduction Connecting the Switch Module GL-1 Figures Tables Important Safety Instructions Viii Issue 1 June Customer Support Information Support Telephone Number Security of Your System Preventing Toll Fraud Lucent Technologies Fraud Intervention Lucent Technologies Limited Warranty FCC Notification Repair Information Installation and Operational Procedures Customer Support Information Customer Support Information Xvi Issue 1 June About This Book Intended AudienceTerms and Conventions Security AlertHow to Use This Book Typographical ConventionsProduct Safety Labels Related Documents CallToll Fraud Security How to Comment on This Document Feedback Form This Form MAY be Photocopied Introduction1 System Operation Configuration System ConfigurationSecurity Alert Customer-Supplied Equipment Switch ModuleEquipment List Compatibility Specifications OptionsPage Switch Module Specifications Description Considerations 10Issue 1 June Configuration2 Password ConsiderationsProgramming the Switch Module Page Configure System Exit Enhanced Terminal InterfaceTerminal Edit Line Configuring the COM RS-232D Port Configuration Stop Bits Issue 1 June 1998 Setting Data Bit Setting Data RateSetting Parity Additional Modem Initialization Setting Stop BitsShow Settings Setting Passwords Security Alert Considerations Programming Passwords Procedure To check a password Configuring Passwords Online To disable a passwordPage Configuration Issue 1 June 1998 Installation3 Location Requirements Electrical RequirementsWiring Requirements Connecting the Switch ModuleInstallation Procedure Switch Module Back PanelDIP Switch Configuration Installation Connections for Data Transmission Female Connector on Module Hardware Flow Control Installation 10Issue 1 June Troubleshooting4 Troubleshooting LED Sequences LED Power up Sequences LED Sequence Description LED Power up Verification Sequences LED Sequence Description Module is online to a Remote Module no Rgrg Error Messages Error Messages Cause ActionError Messages Cause Action No Connection/No Answer Specific ProblemsNo Display on Telephone at Remote Location Page Reporting a Faulty Switch Module Troubleshooting Issue 1 June 1998 Glossary GL-2Issue 1 June Issue 1 June 1998 GL-3 GL-4Issue 1 June Issue 1 June 1998 GL-5 Glossary GL-6Issue 1 June