Lucent Technologies 1100 manual Error Messages Cause Action

Page 73

Troubleshooting

Error Messages

If a problem has been encountered during the connection process, an error message appears on the remote telephone. Table 4-4 shows the error messages and the suggested actions to take.

Table 4-4. Error Messages

Message

Cause

Action

 

 

 

 

 

No Dial Tone

The Remote Module

Connect a regular

 

is not properly

telephone to the

 

connected to the local

telephone CO line jack,

 

telephone company.

and listen for dial tone.

 

 

Make sure the line is

 

 

properly connected to

 

 

the jack labeled Telco

 

 

Line on the Remote

 

 

Module. If there still is

 

 

no dial tone, check the

 

 

cable connection, as well

 

 

as have the local

 

 

telephone company

 

 

check the line.

 

 

 

 

Line Busy

The line that the

Verify that the correct

 

Switch Module is

telephone number has

 

connected to is

been programmed and

 

already in use.

that no one else is using

 

 

the Switch Module the

 

 

remote user is calling.

 

 

 

 

 

 

Continued on next page

4-8Issue 1 June 1998

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Contents Definity Extender Federal Communications Commission Statement Industry Canada IC Interference Information Contents Introduction Connecting the Switch Module GL-1 Figures Tables Important Safety Instructions Viii Issue 1 June Customer Support Information Support Telephone Number Security of Your System Preventing Toll Fraud Lucent Technologies Fraud Intervention Lucent Technologies Limited Warranty FCC Notification Repair Information Installation and Operational Procedures Customer Support Information Customer Support Information Xvi Issue 1 June Intended Audience About This BookSecurity Alert Terms and ConventionsTypographical Conventions How to Use This BookProduct Safety Labels Call Related DocumentsToll Fraud Security How to Comment on This Document Feedback Form This Form MAY be Photocopied Introduction1 System Configuration System Operation ConfigurationSecurity Alert Equipment List Switch ModuleCustomer-Supplied Equipment Compatibility Options SpecificationsPage Switch Module Specifications Description Considerations 10Issue 1 June Password Considerations Configuration2Programming the Switch Module Page Enhanced Terminal Interface Configure System ExitTerminal Edit Line Configuring the COM RS-232D Port Configuration Stop Bits Issue 1 June 1998 Setting Parity Setting Data RateSetting Data Bit Show Settings Setting Stop BitsAdditional Modem Initialization Setting Passwords Security Alert Considerations Programming Passwords Procedure To check a password To disable a password Configuring Passwords OnlinePage Configuration Issue 1 June 1998 Installation3 Electrical Requirements Location RequirementsConnecting the Switch Module Wiring RequirementsSwitch Module Back Panel Installation ProcedureDIP Switch Configuration Installation Connections for Data Transmission Female Connector on Module Hardware Flow Control Installation 10Issue 1 June Troubleshooting4 Troubleshooting LED Sequences LED Power up Sequences LED Sequence Description LED Power up Verification Sequences LED Sequence Description Module is online to a Remote Module no Rgrg Error Messages Cause Action Error MessagesError Messages Cause Action No Display on Telephone at Remote Location Specific ProblemsNo Connection/No Answer Page Reporting a Faulty Switch Module Troubleshooting Issue 1 June 1998 Glossary GL-2Issue 1 June Issue 1 June 1998 GL-3 GL-4Issue 1 June Issue 1 June 1998 GL-5 Glossary GL-6Issue 1 June