Enterasys Networks RBTSA-AB Getting Help, Enterasys Networks using one of the following methods

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A	OBTAINING SUPPORT FOR YOUR
	OBTAINING SUPPORT FOR YOUR
	ENTERASYS NETWORKS PRODUCT

Getting Help	For additional support related to this device or document, contact
	Enterasys Networks using one of the following methods.

	World Wide Web:	www.enterasys.com/support

	Phone:	(603) 332-9400
		1-800-872-8440 (toll-free in the U.S. and Canada)
		For the Enterasys Networks Support toll-free number in
		your country:
		www.enterasys.com/support/gtac-all.html

	Email:	support@enterasys.com
		To expedite your message, please type [wireless] in
		the subject line.

To send comments or suggestions concerning this document to the Technical Publications Department: techpubs@enterasys.com

To expedite your message, please include the document Part Number in the email message.

Before calling Enterasys Networks, please have the following information ready:

■Your Enterasys Networks service contract number

■A description of the failure

■A description of any action(s) already taken to resolve the problem

■The serial and revision numbers of all involved Enterasys Networks products in the network

■A description of your network environment (for example, layout and cable type.)

■Network load and frame size at the time of trouble (if known)

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Contents RoamAbout Page Contents Obtaining Support for Your Enterasys Networks Product END User License Agreement Regulatory Information Page About this Guide List conventions that are used throughout this guide ConventionsConventions Related Accessing OnlineDocumentation Product Registration Support About this Guide Introduction 802.11g 802.11aNetwork ConfigurationPlanning Wireless Infrastructure Network ConfigurationsExample Operating systems, and network printers, as shown in FigureEthernet Adapter UnpackingEthernet Adapter Deciding Where to Place the Ethernet Adapter Place the Ethernet Adapter onto the wall, as shown in Figure To wall-mount the Ethernet AdapterConnect the power ConnectingInstalling the Ethernet Adapter Connecting to a Hub Checking the LED IndicatorsAs follows LED Descriptions Attaching An Need to ConfigureExternal Antenna Determining if youNetworks without a Dhcp Server Shows the Ethernet Adapter configuration factory defaults Ethernet Adapter Default SettingsUsing the Enterasys Networks Installation CD Installing the Ethernet Adapter Configuring the Ethernet Configuring the Ethernet Adapter Click Configure Button Description Configure the Ethernet Adapter through your Web browser UsingManagement SystemClearing Applying System Configuration Settings System Properties Setting Description Wireless Network Select Specify the Wireless LAN Service Area to allow External and one internal antenna- this setting Set the Data Preamble 40/64-bit Shared Key WEP No Security Open System104/128-bit Shared Key 128/152-bit Shared KeyTkip Radius Authentication Server Settings Enables or disables Snmp Using the Configuration Management System About Uart Configuring Operation ModeConfiguring Network Serial Port Settings Configuring Uart Settings0x34 0x31 0x33 0x39 Factory Defaults Applying SettingsClick Restore To restore the settings through softwareUsing FTP default Using Http Using TftpUnder Tools, click Backup Wireless Ethernet Adapter For details Summary Click Refresh to update the informationDiagnosing ProblemsFollowing table Troubleshooting SymptomSolutions Disconnecting the To disconnect the Ethernet AdapterSoftware UninstallingUpgrading Ethernet Adapter FirmwareGetting Help Enterasys Networks using one of the following methodsPage END User License Agreement Page Regulatory Information MANUFACTURER’S Declaration of Conformity Canada Industry Canada IC Europe EU Declaration of Conformity Bipt 108, 112, 116