
A | OBTAINING SUPPORT FOR YOUR |
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| ENTERASYS NETWORKS PRODUCT |
Getting Help | For additional support related to this device or document, contact | |
| Enterasys Networks using one of the following methods. | |
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| World Wide Web: | www.enterasys.com/support |
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| Phone: | (603) |
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| For the Enterasys Networks Support |
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| your country: |
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| Email: | support@enterasys.com |
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| To expedite your message, please type [wireless] in |
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| the subject line. |
To send comments or suggestions concerning this document to the Technical Publications Department: techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Before calling Enterasys Networks, please have the following information ready:
■Your Enterasys Networks service contract number
■A description of the failure
■A description of any action(s) already taken to resolve the problem
■The serial and revision numbers of all involved Enterasys Networks products in the network
■A description of your network environment (for example, layout and cable type.)
■Network load and frame size at the time of trouble (if known)