Chapter 5 Others
Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem using the following guide. If the problem still persists, consult with qualified Sony personnel.
Power
Symptom | Cause | Remedy |
Power is not turned on. | The main power is turned off. | Set the power switch on the projector to the upper position (pages |
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| 22 and 23). |
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| The projector and a computer for | Connect the projector and a computer properly (page 17). |
| controlling the projector are disconnected. |
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| The cooling unit is detached. | Consult with qualified Sony personnel after the second time. |
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Picture
Symptom | Cause | Remedy |
No picture. | Cables are disconnected. | Check that the proper connection has been made (page 19). |
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| Input selection is not correct. | Select the input source correctly in the SCREEN CONTROL |
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| window (page 23). |
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| The picture is cut off. | Click the MUTING OFF or CUT OFF ON button in the SCREEN |
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| CONTROL window (page 24), or press the MUTING button on |
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| the Remote Commander (page 22). |
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| Ambient temperature is high. | Reduce the room temperature so that it becomes within the |
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| operating temperature |
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Color balance is incorrect. | Incorrect input source mode is selected. | Set “Signal Mode” of “Input Source” in the SCREEN CONTROL |
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| window correctly (page 26). |
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The picture is too dark. | Contrast and brightness has not been | Adjust the contrast or brightness in the PICTURE CONTROL |
| adjusted properly. | window (page 27), or adjust them using the CONTR or BRIGHT |
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| button on the Remote Commander (page 12). |
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| Lamp mode is not properly selected. | Set “LAMP POWER” or “LAMP SELECT” in the |
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| INSTALLATION window correctly. (page 28) |
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OSD OFF button has been clicked. | Click the OSD ON button in the SCREEN CONTROL window | |
not appear. |
| (page 11). |
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Remote Commander/SRX Controller
Symptom | Cause | Remedy |
The SRX Controller does | The projector and a computer for | Check that the proper connection between the projector and a |
not start. | controlling the projector are not properly | computer has been made (page 17). |
| connected. |
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The Remote Commander | The remote control detector has been | Consult with qualified Sony personnel. |
does not work. | removed. |
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| The batteries are dead. | Replace with new batteries. |
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GB 32
Troubleshooting