Promise Technology
TX4000
user manual
Troubleshooting
Install
Drive-Related Errors
Warranty
Miscellaneous problems such as
FastBuild Auto Menu Setup
Procedure Number
Technical Support Services
Keys Features and Benefits
Using the Main Menu
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FastTrak TX4000 User Manual
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Contents
Fasttrak TX4000
Trademarks
Copyright
Important Data Protection Information
Contents
Page
What is the FastTrak TX4000 RAID Card?
Introduction
Promise Array Management Utility PAM
Keys Features and Benefits
Features Benefits
Compatibility
Quick Start
Installing the FastTrak TX4000 Card
Insert the FastTrak TX4000 card into an open PCI slot
Installing the Hard Drives
IDE
Creating Your Disk Array
Creating an Array for Performance
Creating a Security Array with New Drives
Creating a Security Array with an Existing Data Drive
QUANTUMCR8.4A
Page
Using FastBuild Configuration Utility
Viewing FastTrak TX4000 Bios Screen
Navigating the FastBuild Setup Menu
Using the Main Menu
Creating Arrays Automatically
Optimize Array for
Defining Typical Application Usage
Performance
Security
Using a Hot Spare Drive
Creating Multiple Disk Arrays
Viewing Drive Assignments
Manually Creating an Array
Selecting Array Type
Selecting Stripe Block
Gigabyte Boundary
Assigning Drives to Array
Creating a Mirrored Array Using New Drives
Adding Fault Tolerance to an Existing Drive
Source Disk Channel Drive ID Drive Model Capacity MB
Making a FastTrak TX4000 Disk Array Bootable
How FastTrak TX4000 Orders Arrays
Creating a Hot Spare Drive for Mirrored Arrays
How FastTrak TX4000 Saves Array Information
Deleting an Array
QUANTUMCR8.4A
Rebuilding a Mirrored Array
QUANTUMCR8.4A
Installing Software Drivers
Procedure Number
New Windows Server 2003 Installation
Existing Windows Server 2003 Installation
Confirming Windows Server 2003 Driver Installation
New Windows XP Installation
Existing Windows XP Installation
Confirming Windows XP Driver Installation
New Windows 2000 Installation
Confirming Windows 2000 Driver Installation
Existing Windows
New Windows ME Installation
Existing Windows ME Installation
Confirming Driver Installation in Windows ME
New Windows NT4.x Installation
Existing Windows NT4.x Installation
Removing the Driver from Windows NT4.x
New Windows 98 Installation
Existing Windows 98 Installation
Confirming Driver Installation in Windows
Page
About Adapter Bios
FastBuild Auto Menu Setup
Disk Array Concepts
About FastTrak TX4000
RAID Level Performance Fault Capacity No. Tolerance Drives
Disk Array Terms
Disk Array Description
Disk Array Member
About RAID Levels
Striping RAID
Mirroring RAID
Data Mirror Disk Drives
Striping / Mirror RAID 0+1
About Dual Data Redundancy
Failed Array Event Drives Status Why?
Troubleshooting & Tips
Motherboard Issues
Configuring PCI IRQ resources
System locks up during boot up or when Windows starts
System Cmos Issues
Miscellaneous problems such as
Intermittent data problems
Using an Onboard IDE Card with FastTrak TX4000
Drive-Related Errors
Critical Array Status Error Reported during Boot
Drive cannot be formed into an array
System Cmos displays C or D drive failure during Startup
Unable to partition or format array
Cannot Rebuild Mirrored RAID 1 Array
Different drive lettering under Windows NT
Operating System-Related Issues
Promise Windows driver does not appear in Device Manager
Troubleshooting & Tips
Performance Tips
Re-Configure PCI Latency Setting
Optimize Array for Performance
Change Setting of PCI Bus Utilization
Page
Appendix a Frequently Asked Questions
Pre-Installation
Will Acpi work with HDDs on the FastTrak TX4000?
Can I use Atapi devices on the FastTrak TX4000 controller?
Drive Issues
RAID 0 Stripe
RAID 1 Mirror
RAID 0+1 Mirror
How do I partition/format my FastTrak TX4000 RAID array?
Installation Issues
Post-Installation
Appendix B Technical Support
Technical Support Services
USA Tech Support Center
Pacific Rim Sales Office
European Tech Support
China Office
Limited Warranty
Disclaimer of other warranties
Your Responsibility
Returning Product for Repair
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