Promise Technology TX4000 user manual Promise Array Management Utility PAM

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FastTrak TX4000 User Manual

All FastTrak TX4000 models also offer fault tolerant, data redundancy for entry- level network file servers or simply for desktop PC users wanting to continually protect valuable data on their PC. Each FastTrak TX4000 model offers RAID 1 mirroring (for two drives) and RAID 0+1 mirroring plus striping (for four drives) to protect data. Should a drive that is part of a mirrored array fail, FastTrak TX4000 uses the mirrored drive (which contains identical data) to assume all data handling. When a new replacement drive is later installed, FastTrak TX4000 rebuilds data to the new drive from the mirrored drive to restore fault tolerance.

When attached drives are used with optional Promise SuperSwap series hot swap chassis, the FastTrak TX4000 allows replacing a failed drive without shutting down the PC operation under RAID 1 mirroring.

FastTrak TX4000’s bootable BIOS supports individual drives larger than 137 GB. With FAT32 and NTFS partitioning, the array can be addressed as one large single volume.

Promise Array Management Utility (PAM)

Professional RAID array management utility offers local and remote management and monitoring of all FastTrak arrays that exist anywhere on a network. Windows-based GUI provides email notification of all major events/alarms, memory cache management, logging for NT/2000 servers, array maintenance, rebuild, and access to all components in array (server, controller, data channels, individual drives, and enclosure). For information on using PAM, refer to the PAM User Manual, which is included in the FastTrak TX4000 package.

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Contents Fasttrak TX4000 Copyright TrademarksImportant Data Protection Information Contents Page What is the FastTrak TX4000 RAID Card? IntroductionPromise Array Management Utility PAM Keys Features and Benefits Features BenefitsCompatibility Quick Start Installing the FastTrak TX4000 Card Insert the FastTrak TX4000 card into an open PCI slotInstalling the Hard Drives IDE Creating Your Disk Array Creating an Array for Performance Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive QUANTUMCR8.4A Page Using FastBuild Configuration Utility Viewing FastTrak TX4000 Bios ScreenNavigating the FastBuild Setup Menu Using the Main MenuCreating Arrays Automatically Performance Optimize Array forDefining Typical Application Usage SecurityUsing a Hot Spare Drive Creating Multiple Disk ArraysViewing Drive Assignments Manually Creating an Array Selecting Array Type Selecting Stripe BlockGigabyte Boundary Assigning Drives to ArrayCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Source Disk Channel Drive ID Drive Model Capacity MB Making a FastTrak TX4000 Disk Array Bootable Creating a Hot Spare Drive for Mirrored Arrays How FastTrak TX4000 Orders ArraysHow FastTrak TX4000 Saves Array Information Deleting an Array QUANTUMCR8.4A Rebuilding a Mirrored Array QUANTUMCR8.4A Installing Software Drivers Procedure NumberNew Windows Server 2003 Installation Existing Windows Server 2003 Installation Confirming Windows Server 2003 Driver InstallationNew Windows XP Installation Existing Windows XP Installation Confirming Windows XP Driver InstallationNew Windows 2000 Installation Confirming Windows 2000 Driver Installation Existing WindowsNew Windows ME Installation Existing Windows ME Installation Confirming Driver Installation in Windows MENew Windows NT4.x Installation Existing Windows NT4.x Installation Removing the Driver from Windows NT4.xNew Windows 98 Installation Existing Windows 98 Installation Confirming Driver Installation in WindowsPage Disk Array Concepts About Adapter BiosFastBuild Auto Menu Setup About FastTrak TX4000Disk Array Description RAID Level Performance Fault Capacity No. Tolerance DrivesDisk Array Terms Disk Array MemberAbout RAID Levels Striping RAIDMirroring RAID Data Mirror Disk DrivesStriping / Mirror RAID 0+1 About Dual Data Redundancy Failed Array Event Drives Status Why?Configuring PCI IRQ resources Troubleshooting & TipsMotherboard Issues System locks up during boot up or when Windows startsIntermittent data problems System Cmos IssuesMiscellaneous problems such as Using an Onboard IDE Card with FastTrak TX4000Drive cannot be formed into an array Drive-Related ErrorsCritical Array Status Error Reported during Boot System Cmos displays C or D drive failure during StartupUnable to partition or format array Cannot Rebuild Mirrored RAID 1 Array Operating System-Related Issues Different drive lettering under Windows NTPromise Windows driver does not appear in Device Manager Troubleshooting & Tips Re-Configure PCI Latency Setting Performance TipsOptimize Array for Performance Change Setting of PCI Bus Utilization Page Will Acpi work with HDDs on the FastTrak TX4000? Appendix a Frequently Asked QuestionsPre-Installation Can I use Atapi devices on the FastTrak TX4000 controller?RAID 1 Mirror Drive IssuesRAID 0 Stripe RAID 0+1 MirrorHow do I partition/format my FastTrak TX4000 RAID array? Installation Issues Post-InstallationTechnical Support Services Appendix B Technical SupportUSA Tech Support Center European Tech Support Pacific Rim Sales OfficeChina Office Limited Warranty Disclaimer of other warrantiesYour Responsibility Returning Product for Repair