Promise Technology TX4000 user manual

Page 4

FastTrak TX4000 User Manual

Existing Windows 2000	39
Confirming Windows 2000 Driver Installation	39
New Windows ME Installation	40
Existing Windows ME Installation	41
Confirming Driver Installation in Windows ME	41
New Windows NT4.x Installation	42
Existing Windows NT4.x Installation	43
Removing the Driver from Windows NT4.x	43
New Windows 98 Installation	44
Existing Windows 98 Installation	45
Confirming Driver Installation in Windows 98	45
Chapter 5: Disk Array Concepts	47
About FastTrak TX4000	47
About Adapter BIOS	47
FastBuild Auto Menu Setup	47
Reserved Sector	47
Disk Array Terms	48
Disk Array Description	48
Disk Array Member	48
Disk Array Types	48
About RAID Levels	49
Striping (RAID 0)	49
Mirroring (RAID 1)	50
Striping / Mirror (RAID 0+1)	51
About Dual Data Redundancy	52
Chapter 6: Troubleshooting & Tips	53
Motherboard Issues	53
System CMOS Issues	54
Drive-Related Errors	55
Operating System-Related Issues	58
Performance Tips	60
Appendix A: Frequently Asked Questions	63
Pre-Installation	63
Drive Issues	64
Installation Issues	66
Post-Installation	66
Appendix B: Technical Support	67
Technical Support Services	67
Limited Warranty	69
Returning Product for Repair	71

iv

Image 4

Contents Fasttrak TX4000 Trademarks CopyrightImportant Data Protection Information Contents Page What is the FastTrak TX4000 RAID Card? IntroductionPromise Array Management Utility PAM Keys Features and Benefits Features BenefitsCompatibility Quick Start Installing the FastTrak TX4000 Card Insert the FastTrak TX4000 card into an open PCI slotInstalling the Hard Drives IDE Creating Your Disk Array Creating an Array for Performance Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive QUANTUMCR8.4A Page Using FastBuild Configuration Utility Viewing FastTrak TX4000 Bios ScreenNavigating the FastBuild Setup Menu Using the Main MenuCreating Arrays Automatically Optimize Array for Defining Typical Application UsagePerformance SecurityUsing a Hot Spare Drive Creating Multiple Disk ArraysViewing Drive Assignments Manually Creating an Array Selecting Array Type Selecting Stripe BlockGigabyte Boundary Assigning Drives to ArrayCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Source Disk Channel Drive ID Drive Model Capacity MB Making a FastTrak TX4000 Disk Array Bootable How FastTrak TX4000 Orders Arrays Creating a Hot Spare Drive for Mirrored ArraysHow FastTrak TX4000 Saves Array Information Deleting an Array QUANTUMCR8.4A Rebuilding a Mirrored Array QUANTUMCR8.4A Installing Software Drivers Procedure NumberNew Windows Server 2003 Installation Existing Windows Server 2003 Installation Confirming Windows Server 2003 Driver InstallationNew Windows XP Installation Existing Windows XP Installation Confirming Windows XP Driver InstallationNew Windows 2000 Installation Confirming Windows 2000 Driver Installation Existing WindowsNew Windows ME Installation Existing Windows ME Installation Confirming Driver Installation in Windows MENew Windows NT4.x Installation Existing Windows NT4.x Installation Removing the Driver from Windows NT4.xNew Windows 98 Installation Existing Windows 98 Installation Confirming Driver Installation in WindowsPage About Adapter Bios FastBuild Auto Menu SetupDisk Array Concepts About FastTrak TX4000RAID Level Performance Fault Capacity No. Tolerance Drives Disk Array TermsDisk Array Description Disk Array MemberAbout RAID Levels Striping RAIDMirroring RAID Data Mirror Disk DrivesStriping / Mirror RAID 0+1 About Dual Data Redundancy Failed Array Event Drives Status Why?Troubleshooting & Tips Motherboard IssuesConfiguring PCI IRQ resources System locks up during boot up or when Windows startsSystem Cmos Issues Miscellaneous problems such asIntermittent data problems Using an Onboard IDE Card with FastTrak TX4000Drive-Related Errors Critical Array Status Error Reported during BootDrive cannot be formed into an array System Cmos displays C or D drive failure during StartupUnable to partition or format array Cannot Rebuild Mirrored RAID 1 Array Different drive lettering under Windows NT Operating System-Related IssuesPromise Windows driver does not appear in Device Manager Troubleshooting & Tips Performance Tips Re-Configure PCI Latency SettingOptimize Array for Performance Change Setting of PCI Bus Utilization Page Appendix a Frequently Asked Questions Pre-InstallationWill Acpi work with HDDs on the FastTrak TX4000? Can I use Atapi devices on the FastTrak TX4000 controller?Drive Issues RAID 0 StripeRAID 1 Mirror RAID 0+1 MirrorHow do I partition/format my FastTrak TX4000 RAID array? Installation Issues Post-InstallationAppendix B Technical Support Technical Support ServicesUSA Tech Support Center Pacific Rim Sales Office European Tech SupportChina Office Limited Warranty Disclaimer of other warrantiesYour Responsibility Returning Product for Repair