Promise Technology user manual Introduction, What is the FastTrak TX4000 RAID Card?

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Chapter 1: Introduction

The PC which you are using either already contains a Promise Technology FastTrak TX4000 RAID card installed by a third-party or you have acquired a FastTrak TX4000 retail product for your existing PC and will be installing the card yourself.

For PC owners wishing to install their Promise Technology FastTrak TX4000 card, proceed to Chapter 2: Quick Start on page 5.

For PCs with a Promise Technology FastTrak TX4000 card already installed, consult Chapter 6: Troubleshooting and Tips on page 51 if you are experiencing any difficulties with the hard drive being recognized by the card.

If your operating system has crashed for some reason or you have downloaded updated drivers from the Promise website (www.promise.com), you may wish to reinstall software drivers for the FastTrak TX4000 card. Consult Chapter 4: Installing Drivers on page 33.

What is the FastTrak TX4000 RAID Card?

Promise originally designed the FastTrak TX4000 card as a cost-effective, high performance RAID card that adds performance and/or reliability to PC desktops and/or servers using Ultra ATA/133, Ultra ATA/100, or Ultra ATA/66 drives. The FastTrak TX4000 offer some major performance differences as described below.

The FastTrak TX4000 supports motherboards that offer a 66MHz PCI bus (versus the traditional 33MHz bus) and the capability of transferring data across the PCI bus at speeds up to 266MB per second (versus the previous 133MB per second). As Ultra ATA/133 drive performance continues to improve, the use of the Promise ATA RAID card in a 66 MHz PCI slot will allow data transfers to exceed the older 33MB. Of course, the FastTrak TX4000 is backward compatible with standard 33MHz PCI slots.

FastTrak TX4000 has four independent data channels to support a maximum of four Ultra ATA drives. FastTrak TX4000 supports striping (RAID 0), mirroring (RAID 1) or striping/mirroring (RAID 0+1).

With striping, identical drives can read and write data in parallel to increase performance.

Mirroring increases read performance through load balancing and elevator sorting while creating a complete backup of your files.

Striping with mirroring offers both high read/write performance and fault tolerance.

A FastTrak TX4000 striped array can double the sustained data transfer rate of Ultra ATA/133 drives. FastTrak TX4000 fully supports Ultra ATA/133 specification of up to 133 MB/sec per drive, depending on individual drive specifications.

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Contents Fasttrak TX4000 Important Data Protection Information CopyrightTrademarks Contents Page Introduction What is the FastTrak TX4000 RAID Card?Promise Array Management Utility PAM Features Benefits Keys Features and BenefitsCompatibility Quick Start Insert the FastTrak TX4000 card into an open PCI slot Installing the FastTrak TX4000 CardInstalling the Hard Drives IDE Creating Your Disk Array Creating an Array for Performance Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive QUANTUMCR8.4A Page Viewing FastTrak TX4000 Bios Screen Using FastBuild Configuration UtilityUsing the Main Menu Navigating the FastBuild Setup MenuCreating Arrays Automatically Defining Typical Application Usage Optimize Array forPerformance SecurityCreating Multiple Disk Arrays Using a Hot Spare DriveViewing Drive Assignments Manually Creating an Array Selecting Stripe Block Selecting Array TypeAssigning Drives to Array Gigabyte BoundaryCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Source Disk Channel Drive ID Drive Model Capacity MB Making a FastTrak TX4000 Disk Array Bootable How FastTrak TX4000 Saves Array Information Creating a Hot Spare Drive for Mirrored ArraysHow FastTrak TX4000 Orders Arrays Deleting an Array QUANTUMCR8.4A Rebuilding a Mirrored Array QUANTUMCR8.4A Procedure Number Installing Software DriversNew Windows Server 2003 Installation Confirming Windows Server 2003 Driver Installation Existing Windows Server 2003 InstallationNew Windows XP Installation Confirming Windows XP Driver Installation Existing Windows XP InstallationNew Windows 2000 Installation Existing Windows Confirming Windows 2000 Driver InstallationNew Windows ME Installation Confirming Driver Installation in Windows ME Existing Windows ME InstallationNew Windows NT4.x Installation Removing the Driver from Windows NT4.x Existing Windows NT4.x InstallationNew Windows 98 Installation Confirming Driver Installation in Windows Existing Windows 98 InstallationPage FastBuild Auto Menu Setup About Adapter BiosDisk Array Concepts About FastTrak TX4000Disk Array Terms RAID Level Performance Fault Capacity No. Tolerance DrivesDisk Array Description Disk Array MemberStriping RAID About RAID LevelsData Mirror Disk Drives Mirroring RAIDStriping / Mirror RAID 0+1 Failed Array Event Drives Status Why? About Dual Data RedundancyMotherboard Issues Troubleshooting & TipsConfiguring PCI IRQ resources System locks up during boot up or when Windows startsMiscellaneous problems such as System Cmos IssuesIntermittent data problems Using an Onboard IDE Card with FastTrak TX4000Critical Array Status Error Reported during Boot Drive-Related ErrorsDrive cannot be formed into an array System Cmos displays C or D drive failure during StartupUnable to partition or format array Cannot Rebuild Mirrored RAID 1 Array Promise Windows driver does not appear in Device Manager Operating System-Related IssuesDifferent drive lettering under Windows NT Troubleshooting & Tips Optimize Array for Performance Re-Configure PCI Latency SettingPerformance Tips Change Setting of PCI Bus Utilization Page Pre-Installation Appendix a Frequently Asked QuestionsWill Acpi work with HDDs on the FastTrak TX4000? Can I use Atapi devices on the FastTrak TX4000 controller?RAID 0 Stripe Drive IssuesRAID 1 Mirror RAID 0+1 MirrorHow do I partition/format my FastTrak TX4000 RAID array? Post-Installation Installation IssuesUSA Tech Support Center Technical Support ServicesAppendix B Technical Support China Office European Tech SupportPacific Rim Sales Office Disclaimer of other warranties Limited WarrantyYour Responsibility Returning Product for Repair