Promise Technology TX4000 user manual Installing the Hard Drives

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Chapter 2: Quick Start

Installing the Hard Drives

Important

If you wish to include your current bootable ATA drive using the Windows NT4.x, 2000, XP, Server 2003, ME or 98 operating system on your FastTrak TX4000 Controller card, do NOT connect the hard drive to the card yet.

You MUST install the Windows NT4.x, 2000, XP, Server 2003, ME or 98 driver software first onto this drive while it is still attached to your existing hard drive controller.

Hard drives must be Ultra ATA/133, Ultra ATA/100, Ultra ATA/66 compatible to operate with the FastTrak TX4000 RAID Adapter. For optimal performance, install all identical drives of the same model and capacity. The drives’ matched performance allows the array to function better as a single drive.

1.Promise recommends using identical drives as part of a FastTrak TX4000 array. If striping for performance, use up to four new drives. If mirroring for protection, you can use two new drives OR use an existing drive and a new drive (the new drive must be the same size or larger than the existing drive).

2.Set the jumpers on all drives to Master, Cable Select in Master position or Single.

3.Install the hard drives into the hard drive bays of your system, including the power cables.

Warning

Use of removable hard drive enclosures other than Promise Technology’s SuperSwap series is not supported and may result in performance loss or other undesired results.

4.Attach a black connector of the Ultra ATA cable to each hard drive.

5.Attach a blue cable connector to each of the IDE connectors on the FastTrak TX4000 controller card. The black colored edge of the cable(s) indicates Pin 1 (see Figure 2).

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Contents Fasttrak TX4000 Important Data Protection Information CopyrightTrademarks Contents Page Introduction What is the FastTrak TX4000 RAID Card?Promise Array Management Utility PAM Features Benefits Keys Features and BenefitsCompatibility Quick Start Insert the FastTrak TX4000 card into an open PCI slot Installing the FastTrak TX4000 CardInstalling the Hard Drives IDE Creating Your Disk Array Creating an Array for Performance Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive QUANTUMCR8.4A Page Viewing FastTrak TX4000 Bios Screen Using FastBuild Configuration UtilityUsing the Main Menu Navigating the FastBuild Setup MenuCreating Arrays Automatically Security Optimize Array forDefining Typical Application Usage PerformanceCreating Multiple Disk Arrays Using a Hot Spare DriveViewing Drive Assignments Manually Creating an Array Selecting Stripe Block Selecting Array TypeAssigning Drives to Array Gigabyte BoundaryCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Source Disk Channel Drive ID Drive Model Capacity MB Making a FastTrak TX4000 Disk Array Bootable How FastTrak TX4000 Saves Array Information Creating a Hot Spare Drive for Mirrored ArraysHow FastTrak TX4000 Orders Arrays Deleting an Array QUANTUMCR8.4A Rebuilding a Mirrored Array QUANTUMCR8.4A Procedure Number Installing Software DriversNew Windows Server 2003 Installation Confirming Windows Server 2003 Driver Installation Existing Windows Server 2003 InstallationNew Windows XP Installation Confirming Windows XP Driver Installation Existing Windows XP InstallationNew Windows 2000 Installation Existing Windows Confirming Windows 2000 Driver InstallationNew Windows ME Installation Confirming Driver Installation in Windows ME Existing Windows ME InstallationNew Windows NT4.x Installation Removing the Driver from Windows NT4.x Existing Windows NT4.x InstallationNew Windows 98 Installation Confirming Driver Installation in Windows Existing Windows 98 InstallationPage About FastTrak TX4000 About Adapter BiosFastBuild Auto Menu Setup Disk Array ConceptsDisk Array Member RAID Level Performance Fault Capacity No. Tolerance DrivesDisk Array Terms Disk Array DescriptionStriping RAID About RAID LevelsData Mirror Disk Drives Mirroring RAIDStriping / Mirror RAID 0+1 Failed Array Event Drives Status Why? About Dual Data RedundancySystem locks up during boot up or when Windows starts Troubleshooting & TipsMotherboard Issues Configuring PCI IRQ resourcesUsing an Onboard IDE Card with FastTrak TX4000 System Cmos IssuesMiscellaneous problems such as Intermittent data problemsSystem Cmos displays C or D drive failure during Startup Drive-Related ErrorsCritical Array Status Error Reported during Boot Drive cannot be formed into an arrayUnable to partition or format array Cannot Rebuild Mirrored RAID 1 Array Promise Windows driver does not appear in Device Manager Operating System-Related IssuesDifferent drive lettering under Windows NT Troubleshooting & Tips Optimize Array for Performance Re-Configure PCI Latency SettingPerformance Tips Change Setting of PCI Bus Utilization Page Can I use Atapi devices on the FastTrak TX4000 controller? Appendix a Frequently Asked QuestionsPre-Installation Will Acpi work with HDDs on the FastTrak TX4000?RAID 0+1 Mirror Drive IssuesRAID 0 Stripe RAID 1 MirrorHow do I partition/format my FastTrak TX4000 RAID array? Post-Installation Installation IssuesUSA Tech Support Center Technical Support ServicesAppendix B Technical Support China Office European Tech SupportPacific Rim Sales Office Disclaimer of other warranties Limited WarrantyYour Responsibility Returning Product for Repair