Promise Technology TX4000 user manual Copyright, Trademarks, Important Data Protection Information

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FastTrak TX4000 User Manual

Copyright

© 2002 Promise Technology, Inc. All Rights Reserved.

Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced or transmitted in any form without the expressed, written permission of Promise Technology.

Trademarks

Promise, and the Promise logo are registered in U.S. Patent and Trademark Office.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Important Data Protection Information

You should back up all data before installing any drive controller or storage peripheral. Promise Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other Promise Technology product.

Notice

Although Promise Technology has attempted to ensure the accuracy of the content of this manual, it is possible that this document may contain technical inaccuracies, typographical, or other errors. Promise Technology assumes no liability for any error in this publication, and for damages, whether direct, indirect, incidental, consequential or otherwise, that may result from such error, including, but not limited to loss of data or profits.

Promise Technology provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to implied warranties of merchantability or fitness for a particular purpose.

The published information in the manual is subject to change without notice. Promise Technology reserves the right to make changes in the product design, layout, and driver revisions without notification to its users.

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Contents Fasttrak TX4000 Important Data Protection Information CopyrightTrademarks Contents Page What is the FastTrak TX4000 RAID Card? IntroductionPromise Array Management Utility PAM Keys Features and Benefits Features BenefitsCompatibility Quick Start Installing the FastTrak TX4000 Card Insert the FastTrak TX4000 card into an open PCI slotInstalling the Hard Drives IDE Creating Your Disk Array Creating an Array for Performance Creating a Security Array with New Drives Creating a Security Array with an Existing Data Drive QUANTUMCR8.4A Page Using FastBuild Configuration Utility Viewing FastTrak TX4000 Bios ScreenNavigating the FastBuild Setup Menu Using the Main MenuCreating Arrays Automatically Performance Optimize Array forDefining Typical Application Usage SecurityUsing a Hot Spare Drive Creating Multiple Disk ArraysViewing Drive Assignments Manually Creating an Array Selecting Array Type Selecting Stripe BlockGigabyte Boundary Assigning Drives to ArrayCreating a Mirrored Array Using New Drives Adding Fault Tolerance to an Existing Drive Source Disk Channel Drive ID Drive Model Capacity MB Making a FastTrak TX4000 Disk Array Bootable How FastTrak TX4000 Saves Array Information Creating a Hot Spare Drive for Mirrored ArraysHow FastTrak TX4000 Orders Arrays Deleting an Array QUANTUMCR8.4A Rebuilding a Mirrored Array QUANTUMCR8.4A Installing Software Drivers Procedure NumberNew Windows Server 2003 Installation Existing Windows Server 2003 Installation Confirming Windows Server 2003 Driver InstallationNew Windows XP Installation Existing Windows XP Installation Confirming Windows XP Driver InstallationNew Windows 2000 Installation Confirming Windows 2000 Driver Installation Existing WindowsNew Windows ME Installation Existing Windows ME Installation Confirming Driver Installation in Windows MENew Windows NT4.x Installation Existing Windows NT4.x Installation Removing the Driver from Windows NT4.xNew Windows 98 Installation Existing Windows 98 Installation Confirming Driver Installation in WindowsPage Disk Array Concepts About Adapter BiosFastBuild Auto Menu Setup About FastTrak TX4000Disk Array Description RAID Level Performance Fault Capacity No. Tolerance DrivesDisk Array Terms Disk Array MemberAbout RAID Levels Striping RAIDMirroring RAID Data Mirror Disk DrivesStriping / Mirror RAID 0+1 About Dual Data Redundancy Failed Array Event Drives Status Why?Configuring PCI IRQ resources Troubleshooting & TipsMotherboard Issues System locks up during boot up or when Windows startsIntermittent data problems System Cmos IssuesMiscellaneous problems such as Using an Onboard IDE Card with FastTrak TX4000Drive cannot be formed into an array Drive-Related ErrorsCritical Array Status Error Reported during Boot System Cmos displays C or D drive failure during StartupUnable to partition or format array Cannot Rebuild Mirrored RAID 1 Array Promise Windows driver does not appear in Device Manager Operating System-Related IssuesDifferent drive lettering under Windows NT Troubleshooting & Tips Optimize Array for Performance Re-Configure PCI Latency SettingPerformance Tips Change Setting of PCI Bus Utilization Page Will Acpi work with HDDs on the FastTrak TX4000? Appendix a Frequently Asked QuestionsPre-Installation Can I use Atapi devices on the FastTrak TX4000 controller?RAID 1 Mirror Drive IssuesRAID 0 Stripe RAID 0+1 MirrorHow do I partition/format my FastTrak TX4000 RAID array? Installation Issues Post-InstallationUSA Tech Support Center Technical Support ServicesAppendix B Technical Support China Office European Tech SupportPacific Rim Sales Office Limited Warranty Disclaimer of other warrantiesYour Responsibility Returning Product for Repair