Pitney Bowes DA950 Problem Skewed Print, Problem Unwanted Bolding, Problem Addresses Walking

Page 63

Troubleshooting Your Printer

Print Quality Problems (continued)

Problem

Skewed Print

Reason:

Sliding fence set incorrectly.

Solution:

Fence should control media without restrict-

 

ing feed.

Reason:

Roller or wiper is running along the edge of

 

the media.

Solution:

Move the print head bank to a slightly differ-

 

ent position over the media.

 

 

Problem

Unwanted Bolding

Reason:

Escape sequence turning on bold or bold

 

selection in printer's menu options is set to

 

bold.

Solution:

Turn off bolding in software and/or turn bold

 

selection in printer menu OFF. See Appen-

 

dix A for instructions. If problem still exists,

 

call Pitney Bowes for service.

 

 

Problem

Addresses "Walking"

Reason:

Incorrect Address Setup.

Solution:

Count carriage returns and line feeds and

 

adjust Lines Per Address to the same num-

 

ber.

Reason:

Address Termination should be Form Feed.

Solution:

Set Address Setup for 8 lines.

 

Check Line Termination: Typical:

 

CR=CR; LF=LF. Other choices,

 

(CR=CR+LF;LF=LF), (CR=CR;LF=CR+LF),

 

(CR=CR+LF;LF=CR+LF)

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Image 63
Page 62 Page 64
Contents Page FCC Compliance Contents Chapter Using the DA950 with Your Computer Chapter Troubleshooting Your Printer Appendix B DA950 Specifications Chapter Overview Welcome to the DA950 Printer Using This GuideSystem Requirements TroubleshootingAppendix A-Using the Control Panel Menus Appendix B-SpecificationsBefore You Contact Pitney Bowes Getting Help Ordering SuppliesWorld Wide Web Phone SupportImportant Safety Notes Overview Printer Parts and Locations Printer Parts and Locations Feeder Parts and Locations Feeder Parts and Locations Setting Up Your DA950 Printer Choosing a Location SetupAssembling the Printer Install the Feeder Install the Shock Install the Feed Ramp Install the Side GuidesSetup Parallel Cable Connecting the Parallel Cable or USB CableAssembling PrinterConnect the Power Cord and Turn on Install the Print Cartridges Install the Bulk Ink Assembly OptionalPrinter Basics Setting Up a Job BasicsSet the Separator Gap Tips for Setting the Separators Setting the Proper Feed GapCenter the Feed Ramp under the Material Set the Feed Ramp Length Set the Feed AnglePosition the Side Guides Load Material Adjust the Media Thickness Knob Print a Test Piece Output StackerSet the Print Head Position Adjust the Takeaway Roller Tension Basics Using the DA950 with Your Computer Installing the Printer Driver Using the Printer with Your ComputerSelecting DA950 Printer From Windows Application Making DA950 Default Print Driver Accessing the Print DriverAbout Envelope Designer Plus General Tab Printing Preferences Paper TabPaper Size Orientation Feed Delay Printing PreferencesFeautures Tab Print Quality Letter 300 dpi Draft 200 dpiMemory Overlay Advanced Tab Pause on Tray BreakPause on Package Break Printer Maintenance Printer Maintenance Replacing Print CartridgesRemoving Old Print Cartridges Installing New Print Cartridges Removing the Old Bulk Ink Cartridges Installing New Bulk Ink Cartridges Prolonging Life Print Cartridges Preventive Maintenance Cleaning Print Quality ProblemsCleaning the Sensor Cleaning Exit Idler Entry Rollers Cleaning the Wipers Transport Belts Floor Assembly Troubleshooting Your Printer Problem Intermittent Feed Troubleshooting Your PrinterFeed Problems Problems and SolutionsProblem No Print Problem Multifeed feeds doubles or skewingProblem Grey or Light Print-Black Ink Problem Address Printing is not SharpProblem Address Smudging Problem Skewed Print Problem Unwanted BoldingProblem Addresses Walking Problem Out of Memory Interface Problems Motor Problems Other ProblemsProblem No Communications Printer Does Not Respond Problem Motor Turning but no Feed Roller Move MentProblem Paper Out or Paper Jam Troubleshooting Your Printer AppendixA Using the Control Panel Printer MenusThis Button Does This Enter Using the MenusPrinter Menus Using the Main Menu Main Menu Menu Options Address Layout Distance from Left/Distance to RightDistance to Right Line Spacing Distance from TopDraft Print QualityExecutive LetterFont Selection Bar Width BarcodeLocation Digit On/OffAddress Recovery Get AddressesClear Memory Save Job SettingsClear Counter LoadClear Overlay Conveyor TimeImage Overlay First Image OverlayPurge Print Head Reset Ink CounterUsing the Setup Menu Setup Menu Menu Options Using the Setup Menu Stop On Feed Err ErrorFeeder Signal Line Termination Signal Polarity Active On/Active OffOn/Quick Off Lines Per AddressHex Dump Mode MSB Menu Languages Symbol SetLanguage Inch / MillimeterTransport Speed Postal Bundle Brk Break Enable/Disable BreakPause Time Postal Bundle Brk BreakBreak Character Break Char CountPurge Interval Pre-PurgePurge at Start Periodic PurgeROM Revision Feed GapSelectable Gap Stream FeedPrint Head Size Using the Service Menu Adjust PrintHead 2 up down Head 3 up down Head 5 up down Head 6 up down Head 3 is now correctly aligned Head 2 misaligned horizontally Heads now aligned horizontally Bank a to Sensor/Bank B to Sensor Test Display Test SystemPrinter Menus AppendixB Specifications Equipment SpecificationsUser-Definable Parameters Print Modes/Print ResolutionResident Fonts Downloadable FontsRecommended Usage Printhead/InkJet CartridgesEnvironmental Limits Noise LevelMaterial Notes Material SpecificationsApproved Media Media SizesTable of Envelope Sizes Name Style Dimensions Inch Dimensions Metric Height x WidthAppendixC Glossary Drivers Embedded printer commandsDouble feeding Draft qualityInternal fonts Interface connectorInternal test address message Interface cablePort PCL commandsPower socket Point sizeUniversal Serial Bus USB SubdirectoryIndex Index Index Index Index Page
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