Pitney Bowes DA950 manual Cleaning Print Quality Problems, Preventive Maintenance

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Printer Maintenance

Preventive Maintenance

Cleaning

Print Quality Problems

The Pitney Bowes DA950 Ink Jet Printer is designed for trouble- free service with a minimal amount of care. You should schedule regular cleaning of the items covered in this chapter.

CAUTION! Clean Print Cartridges, ink sur- faces and covers with plain water only. (Water works best!)

Clean all rubber rollers with isopropyl, dena- tured or rubbing alcohol only.

Use of any other cleaning solvents will dam- age the rollers.

Keep petroleum-based cleaning solvents away from rubber or plastic parts. Anything but alcohol will cause premature breakdown of the rubber compound.

If print quality is unacceptable, try the following:

•From the Main Menu, select Purge Print Head. The purging process clears any clogged ink on the print nozzles. Often this returns the print quality to a normal level. See Appendix A, Control Panel Menus, for information on using this feature.

• Clean the print heads on each Print Cartridge. Remove the cartridge as described on page 5-2. Dampen a soft cotton cloth with water and wipe the nozzles clean (wipe in the proper directions).

•Install a new Print Cartridge (page 5-3).

5-7

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Contents Page FCC Compliance Contents Chapter Using the DA950 with Your Computer Chapter Troubleshooting Your Printer Appendix B DA950 Specifications Chapter Overview Welcome to the DA950 Printer Using This GuideSystem Requirements TroubleshootingAppendix A-Using the Control Panel Menus Appendix B-SpecificationsBefore You Contact Pitney Bowes Getting Help Ordering SuppliesWorld Wide Web Phone SupportImportant Safety Notes Overview Printer Parts and Locations Printer Parts and Locations Feeder Parts and Locations Feeder Parts and Locations Setting Up Your DA950 Printer Choosing a Location SetupAssembling the Printer Install the Feeder Install the Shock Install the Feed Ramp Install the Side GuidesSetup Parallel Cable Connecting the Parallel Cable or USB CableAssembling PrinterConnect the Power Cord and Turn on Install the Print Cartridges Install the Bulk Ink Assembly OptionalPrinter Basics Basics Setting Up a JobSet the Separator Gap Tips for Setting the Separators Setting the Proper Feed GapCenter the Feed Ramp under the Material Set the Feed Ramp Length Set the Feed AnglePosition the Side Guides Load Material Adjust the Media Thickness Knob Print a Test Piece Output StackerSet the Print Head Position Adjust the Takeaway Roller Tension Basics Using the DA950 with Your Computer Installing the Printer Driver Using the Printer with Your ComputerSelecting DA950 Printer From Windows Application Accessing the Print Driver Making DA950 Default Print DriverAbout Envelope Designer Plus General Tab Paper Tab Printing PreferencesPaper Size Orientation Printing Preferences Feed DelayFeautures Tab Letter 300 dpi Draft 200 dpi Print QualityMemory Overlay Pause on Tray Break Advanced TabPause on Package Break Printer Maintenance Replacing Print Cartridges Printer MaintenanceRemoving Old Print Cartridges Installing New Print Cartridges Removing the Old Bulk Ink Cartridges Installing New Bulk Ink Cartridges Prolonging Life Print Cartridges Preventive Maintenance Cleaning Print Quality ProblemsCleaning the Sensor Cleaning Exit Idler Entry Rollers Cleaning the Wipers Transport Belts Floor Assembly Troubleshooting Your Printer Problem Intermittent Feed Troubleshooting Your PrinterFeed Problems Problems and SolutionsProblem No Print Problem Multifeed feeds doubles or skewingProblem Address Printing is not Sharp Problem Grey or Light Print-Black InkProblem Address Smudging Problem Unwanted Bolding Problem Skewed PrintProblem Addresses Walking Problem Out of Memory Interface Problems Motor Problems Other ProblemsProblem No Communications Printer Does Not Respond Problem Motor Turning but no Feed Roller Move MentProblem Paper Out or Paper Jam Troubleshooting Your Printer AppendixA Printer Menus Using the Control PanelThis Button Does This Enter Using the MenusPrinter Menus Using the Main Menu Main Menu Menu Options Distance from Left/Distance to Right Address LayoutDistance to Right Line Spacing Distance from TopDraft Print QualityExecutive LetterFont Selection Bar Width BarcodeLocation Digit On/OffGet Addresses Address RecoveryClear Memory Save Job SettingsClear Counter LoadClear Overlay Conveyor TimeImage Overlay First Image OverlayPurge Print Head Reset Ink CounterUsing the Setup Menu Setup Menu Menu Options Stop On Feed Err Error Using the Setup MenuFeeder Signal Line Termination Signal Polarity Active On/Active OffOn/Quick Off Lines Per AddressHex Dump Mode MSB Menu Languages Symbol SetLanguage Inch / MillimeterTransport Speed Postal Bundle Brk Break Enable/Disable BreakPause Time Postal Bundle Brk BreakBreak Character Break Char CountPurge Interval Pre-PurgePurge at Start Periodic PurgeROM Revision Feed GapSelectable Gap Stream FeedPrint Head Size Adjust Print Using the Service MenuHead 2 up down Head 3 up down Head 5 up down Head 6 up down Head 3 is now correctly aligned Head 2 misaligned horizontally Heads now aligned horizontally Bank a to Sensor/Bank B to Sensor Test Display Test SystemPrinter Menus AppendixB Speciﬁcations Equipment SpecificationsUser-Definable Parameters Print Modes/Print ResolutionResident Fonts Downloadable FontsRecommended Usage Printhead/InkJet CartridgesEnvironmental Limits Noise LevelMaterial Notes Material SpecificationsApproved Media Media SizesTable of Envelope Sizes Name Style Dimensions Inch Dimensions Metric Height x WidthAppendixC Glossary Drivers Embedded printer commandsDouble feeding Draft qualityInternal fonts Interface connectorInternal test address message Interface cablePort PCL commandsPower socket Point sizeUniversal Serial Bus USB SubdirectoryIndex Index Index Index Index Page